We've had some complaints concerning the mechanism around renewing subscriptions and with the door closing soon on Charter Members (you only keep your membership in force if you continue to subscribe), we want to make sure everybody gets covered.

Please see this thread in ATMB on the situation:

http://boards.straightdope.com/sdmb/...d.php?t=687136

If you need help please say so and we'll see what can be done.