Dewey Cheatem Undhow
05-15-2003, 06:19 PM
The following telephone conversation recently transpired:Phone: Riiiiiiiiiiing, Riiiiiiiiiiiiiiiiing
Me: [picking up phone] Hello?
Phone: Hello, sir. Is this DCU I'm speaking to?
Me: Yes.
Phone: Hello, sir. My name is Law Student. I'm calling on behalf of the University of Texas School of Law. I'd like to ask a couple of questions.
Me: OK.
LS: Are you currently employed?
Me: No.
LS: I see. Dean Powers recently sent out a letter about [Some Damn Fundraising Project]. Did you receive that letter?
Me: Yes, I think so.
LS: And would you like to....
Me: Hold on. Did you hear the answer to my first question?
LS: Yes.
Me: And you're still going to ask me for money?
LS: Well...
Me: As you can imagine, this isn't a good time for that. [Click.]OK, two things:
First of all, I realize the kid is following a script. But he can't be too big of a dummy -- he apparently was sharp enough to get into a top-15 law school. Plus, this isn't some tyrannical call-center he's working at -- it's the law school, probably for tuition money. He won't be fired for going off-script. And he should be smart enough to recognize that, at the very least, my first answer should require a bit more tact in asking the rest of the questions. Hey, kid: you're going to be a lawyer; listening skills and tact are attributes you ought to cultivate whenever possible.
But I'm only mildly miffed at the caller. My real ire lies with the scriptwriter. Who the fuck writes a fundraising script that (1) asks about employment and then (2) doesn't change if the answer to question #1 is negative? Isn't it glaringly obvious that jumping directly into the fundraising pitch after a negative answer about employment sends a message that "we don't really give a shit about you personally -- send us money no matter how many turnips you have to squeeze for blood." That may be an accurate message, of course, but it's hardly the one you want your mark -- ah, I mean alumni -- to hear.
Attention alumni fundraisers: I know you only care about separating cash from my wallet, but I'd appreciate it if you weren't so damned obvious about it. In the future, please either (1) just jump straight into the fundraising pitch (like my undergraduate alma mater) or (2) at least ask some other survey-type questions between the employment question and the fundraising pitch so I'll have time to forget that you know I'm unemployed. Thank you for your support.
Me: [picking up phone] Hello?
Phone: Hello, sir. Is this DCU I'm speaking to?
Me: Yes.
Phone: Hello, sir. My name is Law Student. I'm calling on behalf of the University of Texas School of Law. I'd like to ask a couple of questions.
Me: OK.
LS: Are you currently employed?
Me: No.
LS: I see. Dean Powers recently sent out a letter about [Some Damn Fundraising Project]. Did you receive that letter?
Me: Yes, I think so.
LS: And would you like to....
Me: Hold on. Did you hear the answer to my first question?
LS: Yes.
Me: And you're still going to ask me for money?
LS: Well...
Me: As you can imagine, this isn't a good time for that. [Click.]OK, two things:
First of all, I realize the kid is following a script. But he can't be too big of a dummy -- he apparently was sharp enough to get into a top-15 law school. Plus, this isn't some tyrannical call-center he's working at -- it's the law school, probably for tuition money. He won't be fired for going off-script. And he should be smart enough to recognize that, at the very least, my first answer should require a bit more tact in asking the rest of the questions. Hey, kid: you're going to be a lawyer; listening skills and tact are attributes you ought to cultivate whenever possible.
But I'm only mildly miffed at the caller. My real ire lies with the scriptwriter. Who the fuck writes a fundraising script that (1) asks about employment and then (2) doesn't change if the answer to question #1 is negative? Isn't it glaringly obvious that jumping directly into the fundraising pitch after a negative answer about employment sends a message that "we don't really give a shit about you personally -- send us money no matter how many turnips you have to squeeze for blood." That may be an accurate message, of course, but it's hardly the one you want your mark -- ah, I mean alumni -- to hear.
Attention alumni fundraisers: I know you only care about separating cash from my wallet, but I'd appreciate it if you weren't so damned obvious about it. In the future, please either (1) just jump straight into the fundraising pitch (like my undergraduate alma mater) or (2) at least ask some other survey-type questions between the employment question and the fundraising pitch so I'll have time to forget that you know I'm unemployed. Thank you for your support.