PDA

View Full Version : Hotel Workers Please Translate - "Do Not Walk"


whistlepig
05-11-2005, 08:33 PM
Recently, I had problems with a hotel reservation (Hilton Hotels). They screwed my reservation up four different ways, I had to spend an hour on the phone with the hotel and national reservation agents to get it corrected when that didn't work I finally sent a complaint email.

When I received my final, corrected reservation, under "Special Considerations" it said,

"DO NOT WALK, DO NOT WALK, DO NOT WALK, DO NOT CHANGE ROOM!"

I"m curious. What does the phrase, 'DO NOT WALK" mean in hotel jargon?

Whistlepig

BTW, once I sent a polite nastygram to the hotel and the national reservations and the Hilton Honors program, they resolved my problem within 12 hours and I will apparently have a room at a quality above what I am paying for. As a guy who lives in hotel rooms two months out of every year, that will keep me coming back to Hilton Hotels.

Scarlett67
05-11-2005, 09:31 PM
I Googled "do not walk" and "hotel reservation" and found this site: (http://www.conferon.com/solution/e_specs/02_01_28.html)
When the hotel accepts the reservation, a mutually binding contract is formed and the hotel is in breach of contract if it overbooks and "walks" the guest. The guest walked to another hotel is entitled to financial compensation . . . the list of the group can be marked with a special "Do Not Walk" protection for any VIPs or other attendees who should not be relocated.