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John Mace
06-14-2008, 12:16 PM
Anyone else having trouble opening Mozilla? Mine has been having lots of problems the last few days, and now I can't even open it. I know a new version is supposed to be coming out soon-- could this be related to the new release?

Cerowyn
06-14-2008, 12:21 PM
I don't think it's related to version 3, if that's what you're talking about. Many times in the past, I've found that an update to one of my add-ons can cause Firefox to have problems. Frequently, I've had to resort to having to start Firefox in safe mode to get it to start up so that I can disable my add-ons (I'm currently running with only two because of a recent flaky update to one I had installed).

John Mace
06-14-2008, 12:26 PM
Hmmm. I haven't added anything on to my version for some time. How do you start it in safe mode?

Myglaren
06-14-2008, 12:42 PM
Hmmm. I haven't added anything on to my version for some time. How do you start it in safe mode?

Mine was updated to RC2 or three and I have had no prior or subsequent problems with it on either Vista or Ubuntu.
If only I could say the same for Opera, Maxthon, Slimbrowser and Netscape.

Cerowyn
06-14-2008, 01:05 PM
Hmmm. I haven't added anything on to my version for some time. How do you start it in safe mode?It might not be a new add-on, it could simply be an update to one you already have.

Safe mode is an option from the Mozilla Firefox menu (Start -> All Programs -> Mozilla Firefox -> Mozilla Firefox (Safe Mode) on Windows).

Mumio
06-14-2008, 01:05 PM
Cerowyn-

Are you able to let us know which add-ons are creating problems for you? Sometimes I think Filterset.G updates cause issues.

PaulParkhead
06-14-2008, 01:06 PM
Hmmm. I haven't added anything on to my version for some time. How do you start it in safe mode?

In Windows, go to Start-All Programs-Mozilla Firefox. The safe mode option should be there.

No idea for Mac or Linux.

Dewey Finn
06-14-2008, 01:12 PM
I know a new version is supposed to be coming out soon-- could this be related to the new release?
The release date is Tuesday, June 17, and they're trying to set a world record for the number of downloads.

John Mace
06-14-2008, 01:40 PM
Won't start up in safe mode, either. Hope I can clear things up on Tuesday.

John Mace
06-14-2008, 07:39 PM
Seems to working OK after rebooting Windows. I probably should have just done that first.

Cerowyn
06-14-2008, 07:47 PM
Are you able to let us know which add-ons are creating problems for you? Sometimes I think Filterset.G updates cause issues.A bunch have caused problems for me, mostly Japanese and developer related. My usual response to total failure is to disable them all and then add back a few that I consider critical, hoping that it wasn't one of them. So, I can't really identify which ones specifically have caused me issues, just the ones that haven't. :)

I'm really looking forward to v3! I hate having to periodically shut down Firefox to free up the gig or so of RAM that it's lost to memory leaks, and I still experience a fatal crash at least once a day. [/hijack]