Roku !!!!!!!! - Oh wait, it doesn't work. :(

[Mahaloth]

I just got a Roku for Christmas. Sweet!

Except, when I turn it on(plug it in), it says it will take 3 minutes to setup and I should press "OK" on the remote to begin.

Uh, nothing happens. My remote(or the sensor in the box) does not work, apparently.

Nothing happens when I press OK!!!! :(

Great.

:sigh:

No, I don't have a smart phone I can turn into a remote. No, my universal Sony remote does not seem to interact with it.

:(

I guess I'll call them tomorrow.

Yes, the internet is plugged into it and the lights on the ethernet cable are blinking quickly. And the batteries are in correctly. And I tried new batteries of my own in addition to those provided. Nothing.

[fumster]

Is there an IR cable thingy in the box you can try? It's a cable with an IR sensor on it that allows you to control a system that is hidden in a cabinet.

[Mahaloth]

Is there an IR cable thingy in the box you can try? It's a cable with an IR sensor on it that allows you to control a system that is hidden in a cabinet.

I don't know what an IR cable is, but there wasn't anything extra in the box.

[panamajack]

Just wondering - does the instruction clarify whether it's rock-you, row-coup, or raw-coo? (I say #2)

[thelurkinghorror]

Considering it is supposed to be "six" in Japanese, you are right, more or less. Row-koo.

I assume there was no plastic strip in the remote which blocks the contacts on the batteries? You probably would've noticed it if you switched batteries.

[gaffa]

You can verify that the remote is working or not by aiming it at a video camera. The camera will see the infrared flashes from the remote.

[Mahaloth]

I assume there was no plastic strip in the remote which blocks the contacts on the batteries? You probably would've noticed it if you switched batteries.

Nope.

[Mahaloth]

You can verify that the remote is working or not by aiming it at a video camera. The camera will see the infrared flashes from the remote.

How will this appear visually? How do I know if the remote is working or not?

Nevermind, I read it online.

Uh, the remote IS working. I saw a purplish(light blue) light flashing when I looked through a video camera screen at it. Can not get a reaction from my Roku box to save my life.

??????

[Mahaloth]

Get this.

Roku called me and told me to switch the batteries around....I mean put them on the wrong poles. I did this, waited one minute, and then slipped them back to the correct polarities.

It worked. For 1 minute.

I can now use my Roku for 1 minute, then it stops. I flip the batteries over, let them sit for a minute, then put them back correctly.

It works again for a minute.

Why is this?

They are sending me a new remote, by the way.

[elfkin477]

Get this.

Roku called me and told me to switch the batteries around....I mean put them on the wrong poles. I did this, waited one minute, and then slipped them back to the correct polarities.

It worked. For 1 minute.

I can now use my Roku for 1 minute, then it stops. I flip the batteries over, let them sit for a minute, then put them back correctly.

It works again for a minute.

Why is this? Apparently remote controls are easy to screw up in the factory. I had to have a (free) replacement sent when I bought my current tv because none of the buttons did what they were supposed to. Down went to channel 9, 3 prompted the set-up menu, and the volume buttons changed the channel. Sheesh.

[jrmycrsn]

after searching forever to fix problem & nothing working I took the batteries out of the remote and unplugged the box waited a few seconds then plugged in the box then I waited until the Roku bouncing letters flashed on the screen then reinserted the remote batteries now it is working fine . I tried many subjection I found online nothing work so hopefully this helps someone.

[Mahaloth]

I guess this has been bumped.

Anyway, the deal is this. They sent me a replacement remote, but after about a week, the old one started working too. No idea what was the problem.

I do have a fix, though, for others. It requires getting yours up and running once, though.

Control your Roku from your computer here. It is a remote app that actually gives you the full advanced remote. (http://apps4tv.com/remoku/)

[pricciar]

You can also go old school and telnet into a Roku box.

http://forums.roku.com/viewtopic.php?t=20106

[felipevanc]

I solved this, tell you how.

When I reseted my roku 2 RS to its factory values, the remote stoped working.
The screen asked me to press OK but I couldnt!

After trying different thigns I found A SMALL VIOLET BUTTON that is only visible when you take off the battery compartiment. I pressed this for several seconds and voila, it started to work again!!

hope this helps

[Mahaloth]

Yes, I got it to work 1 1/2 years ago, but thanks.

They sent me a new remote, anyway, and I can now use my Ipod Touch to control it as well.

[Oslo Ostragoth]

I guess this has been bumped.

Anyway, the deal is this. They sent me a replacement remote, but after about a week, the old one started working too. No idea what was the problem.

I do have a fix, though, for others. It requires getting yours up and running once, though.

Control your Roku from your computer here. It is a remote app that actually gives you the full advanced remote. (http://apps4tv.com/remoku/)

It can't find my Roku box, and it rejects what I think the address is. Is there a way to page Linksys to find out what is on the network?