Windows Update problem

[sethdallob]

This problem has happened ever since I got my new computer - lets just say I hate WinMe with a passion and leave it at that.

I go to Windows Update to download the IE 5.5 SP1, and the computer downloads it, tries to install, then this error comes up:

"A previous program installation was never completed. You need to restart your computer to complete that installation before running Internet Explorer Setup. Setup will now close."

Any ideas?

[mblackwell]

You could try restarting the computer. :D

[sethdallob]

Thank you for the insight.

It happens every time I attempt it, even off of a fresh reboot. It's happened since I opened the box.

[hardcore]

You can start by looking at some of these knowledgebase articles and see if they help:

Q221863 (http://support.microsoft.com/support/kb/articles/Q221/8/63.ASP)
Q222945 (http://support.microsoft.com/support/kb/articles/Q222/9/45.ASP)
Q234983 (http://support.microsoft.com/support/kb/articles/q234/9/83.asp)
Q214643 (http://support.microsoft.com/support/kb/articles/Q214/6/43.ASP)

In general, you should start your search here (http://search.microsoft.com/us/SearchMS25.asp) and input the text of the error message. Microsoft has some of the best online help available, and it is quite likely that someone has experienced a similar problem before.

Hope this helps. Good luck.