Originally Posted by norinew
...(all my notes are in storage right now), but these are the two that come to mind.
Did you keep notes for your own amusement, because you were afraid of stalkers, because you were required to? Because it made it feel more like a regular job? To reuse particularly effective lines? Have you talked to a literary agent? The idea of taking notes is the most (to me) surprising and endearing thing about the whole business.
Also, do you know anything about your co-workers? Were they kids without education, grandmothers supplementing their pensions, men using vocoders?
Did you get better with practice? Did you research and study? And if the point is to extend the calls as long as possible, what were your strategies for accomplishing that?