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Originally Posted by Jinx
but box does not populate as it should.
If the "box" is the calendar the shows the restore points that you could go back to, then don't panic yet. That calendar shows you only a month at a time, and there might be a restore point from long ago. If there are absolutely no restore points at all, it will say so. If it doesn't say so, then there is one but might be many months back.
If it explicitly says that there are no restore points, then
you can panic.