Hope You Enjoyed Jail, Overaggressive Security Pipsqueak

Most of the time I telecommute. It’s a great plan, it works for my employer and I get to stay at home with my daughter. As a plus, now that I’m pregnant again, I get to enjoy morning sickness by working from bed as I sip gingerale and try not to puke.

But I do go into the office on a regular basis, usually for a couple of afternoons each week, to have staff meetings and conduct interviews and employee counseling sessions, when necessary. I’m the VP in charge of human resources so everybody knows me, because they all met me before they were hired or are part of the executive staff.

I went into the office on Wednesday afternoon, and happened to arrive at the same time that my assistant was returning from her lunch break. We have a completely secured facility, the only portions of our space which are accessible without a magnetic security badge are the public restrooms and vending area. Even our reception desk is behind a locked door and requires a badge or a security guard to remotely allow entry.

There has been much ado about not allowing “tailgating” through security doors – they expect every individual to close the door behind them and make their colleagues scan their badges one by one to enter the work areas. Frankly, I think they want a record of who is using what doors and when, and I don’t think it’s our (contracted, not internal) security’s business when we come and go to outside meetings or lunch or how frequently someone visits the Coke machine or ladies’ room.

But that’s neither here nor there – it would be rude and ridiculous to close a door on the face of a known co-worker so that they are forced to scan their own card to get to their desk. And since workgroups frequently move en masse from their work areas to the laboratories or conference rooms (which requires exiting one security area, passing through an another, exiting it and entering yet a third) it would be time consuming and ridiculous if everyone had to come through the doors on their own. If it were that important an issue, then we would have, as a company, demanded that all security doors were the “one click” revolving variety that only move enough to allow one person to enter/exit at a time, and only if a valid badge is scanned. But we didn’t, because it’s not.

Anyway, back to Wednesday. I met with my assistant in the lobby and we walked back to our offices together, talking about this and that. When we got to the security door, she had her hands full so I scanned my badge and we both passed through. We continued walking down the corridor and I glanced back and noticed a hand catchng the security door before it was fully closed. I saw that it was a security guard (they’re uniformed) so I kept on walking. I didn’t see which way the guard went.

The next thing I knew, there was a hand grabbing my shoulder and elbow, hard and spinning me around so fast that I quite literally came out of my shoes. My response to this was for my martial arts training to kick in, and I grabbed the hand of my aggressor that was on my elbow, got him by the bony part of his wrist, and used the surprise factor against him so that I was able to shove him away. He was so surprised that he couldn’t quite recover his footing, and banged into a table, whereupon he let out a most unpleasant squawk and a couple of choice profanities.

It was the guard. Apparently a new one, because now I saw that he wasn’t one that I knew, and he didn’t know me. Apparently he was also not familiar with the notion of corporate security which says that you don’t ever manhandle people unnecessarily, certainly never without saying something to them first, and particularly without identifying yourself as security when approaching from behind. He also seemed unaware that one need not apply a hell of a lot of force if it’s necessary to manhandle a 5’2", 120 pound woman in a business suits and heels.

When I asked him what the hell he thought he was doing, grabbing me like that, he got very indignant. I had breached security! I shoved him into a table! Who was I, and was I even authorized to be in the area? Didn’t I know that we were on high alert? I had no right to allow my assistant to enter without scanning her card, she could be a terrorist, after all.

I gave the pipsqueak the full read on my credentials. Then I got angry and serious, but very quietly and with as much dignity as I could muster because I was infuriated. I pointed out to him that if he was concerned about who I was and why I had let my assistant through the door, he could have simply called out to us, and asked us to stop. I asked him what in the world would make him think it was necessary to grab me so forcefully that I was yanked out of my shoes. His response was to turn haughty and glibly state that he was “authorized to use force to secure the work area.”

Realizing that he was an idiot, I told him I would take it the matter with his boss, and turned and walked away, leaving him gaping, them muttering something into his walkie-talkie.

When I got to my office, I realized that my elbow really hurt. I took off my jacket, and found that I already had a distinct handprint bruise around my arm, another bruise starting where his thumb was pressed against the bone in my shoulder and my elbow was starting to swell from being wrenched. My assistant brought me an ice pack, and used the office Polaroid to photography my injuries.

I called the head of security, then I called the police. The head of security knew why I was calling, because the pipsqueak had already gone whining to his boss to make a complaint against me for shoving him while he was “merely carrying out his assigned duties” and tried to claim that I just flipped out and started pushing him when he “tapped on my arm” to call my attention to a serious security matter. I told the head of security that I’d called police, and told him that he should probably come to my office when they arrived.

By the time the police arrived, I was also beginnning to show bruises around my ribs where I must’ve banged against the wall when I was grabbed. (I don’t remember that happening, but my assistant did, and I certainly have the evidence of it now.) Given all the quick, heavy bruising, when the police learned that I was pregnant, they felt it was an appropriate “precaution” to call for EMS to transport me to the hospital for a thorough check.

EMS wouldn’t let me walk, they put me on their little wheelie chair and pushed me out of the building. It was extraordinarily embarrassing. We got outside and they put me in the ambulance and were assessing my vital signs and whatnot before pulling away. I felt completely silly about that.

But the silliness was put completely out of my mind as I saw the overaggressive security pipsqueak being led to the police car in handcuffs. He’s been charged with assault (I’m not sure what degree) and battery, and has been fired. With a criminal record, he won’t work in security again.

And he spent a night on Riker’s Island. I’ve been to Riker’s Island. (As a visitor.) It’s not a nice place.

I hope he enjoyed it greatly while I sat at home with a sprained elbow, bruised ribs, multiple hematomas and unable to do anything more than apply ice packs and take one Tylenol every eight hours.

I wish I had some pithy way of wrapping this up, but I don’t. I just had to get it out of my system (and gloat a little) but if I talk about it much with Mr. tlw, he might end up in Riker’s himself because he’d like to go pound the guy down into a hubcap.

But I am left with a few questions: why are overaggresive pipsqueaks drawn to working in sensitive fields like corporate security? Why are corporate security nerds getting their panties into a wad over terror alerts when the biggest risks in the corporate atmosphere are still disgruntled employees or (especially in a highly specialized technical company like mine) industrial espionage? And for my fellow Dopers, a personal question – do you think I would’ve been out of line if I had followed through my original instinct, which was to kick the guy in the cojones, which I would’ve done had he come back to me after I shoved him away?

Napoleon complex.

Because no one has taken the time to actually lay out the specific real concerns in a rational manner. They are acting on the promptings of their own 11th grade education, inspired by the silly proclamations issuing from Washington, while the higher-ups in the organization (who often are professionals, but are professional cops and not professional teachers), don’t realize that the grunts need the education.

It would only have been justified if he had actually been menacing. Otherwise it would have been an overreaction (although an understandable one.)

:o

Holy Shit.

You rock, tlw. What a total fuckwad.

Holy living fuck.

I work in a rather rowdy (as in, a patron recently had his jaw broken in two places, directly in front of me, by the drug dealers who have taken up residence in my department) downtown public library, and I appreciate the hell out of the job that most* of our security staff do, but jesus fucking christ. That’s just fucking stupid and (obviously) unprofessional. While I’m not sure he deserves jail time, he definitely deserved to get canned. Dumbass.

*Some of them make me feel like a few brutality lawsuits would do some good, and I’m a flaming fucking liberal. A couple of weeks ago, I called security because the aforementioned group of thugs were dealing out of one of the restrooms. The idiot bitch who showed up pulled them to the side, chatted with them for a bit, then walked over to me (standing not ten feet from them) and asked me what happened. Yeah, like I’m gonna say shit when you’ve done fuckall to make sure that they can’t claim this place as their turf. Then, as their little conference is splitting up, she gave one of the motherfuckers a hug. No wonder we haven’t been able to kick the assholes out yet.

I think you showed remarkable restraint. Kicking him in the crotch would have been a bit over the top.

We also need cards to get into our building. However, we do not have a rule against piggybacking…holding the door open for the next person coming in.

I hope you feel better soon. That guard had no business grabbing you like that.

Jesus. He BRUISED you? What an ass - he has no place in security.

I very much like to be the fly on the wall at the bar when he tells ‘his version’ of what happened to his shiny new job to his cronies.

Sorry to hear you had such a moron manhandle you, tlw - hope you have some pain meds.

Well, that’s a fucked up situation. tlw, do you think that what he did warrants a criminal record? How bad did the doctor say that your injuries were? I’m just curious, I’m not saying that you acted inappropriately for the situation.

Hell, I probably would have reacted more violently, if only out of reflex.

Wowzers! What a story.

That would have been out of line, since you were able to get him to back off without doing that. If he came after you again, it would have been justified. You done good, kid!

Congratulations on your pregnancy. I’m sorry you were hurt. And I’m glad that bozo isn’t going to be working in “security” any more.

tlw, I just added you to the top of the “People I Want To Be Like When I Grow Up” list. You handled a difficult and potentially dangerous situation with authority, aplomb, and a very precise amount of whupass. I can only hope that if I ever find myself in any similar situation, I’ll be able to handle myself half as well as you can.

Take good care of yourself.

Tom and Daerlyn, thank you.

Venoma - I’m limiting myself to Tylenol. It may be overcautious but I’m still in the first trimester of this pregnancy and I’m not comfortable taking anything stronger.

Demise - I’ve got a bunch of bruising and, most seriously, a sprained elbow. And I don’t bruise easily. I am very healthy, not vitamin deficient, fairly muscular for my size and I’m a dark skinned African-American. I feel like a Pit Bull had a hold of my elbow.

As far as I’m concerned, I was assaulted and its no different that if I’d been grabbed on the street. In fact, it’s almost worse, because the pipisqueak is trying to justify what he did as his “job” and is positive that being at work makes what he did all right. If it takes a criminal record to make him recognize that what he did was completely wrong and also, to keep him from being able to be in the position where he can ever do it again, then fine.

Black455 – I’d report that situation to either the higher-ups in security or in library administration. That’s scary and wildly inapprorpriate. At the very least, workers should be given the benefit of the doubt that if they point people out as troublemakers, security will tell them to leave, if just for the day. Reserve the right to serve, and all that, applies even in public libraries, doesn’t it?

Security guards aren’t known for being the sharpest knives in the drawer. An example. A coworker of mine for the last 3+ years went downstairs to pick up pizza for a meeting. She walks through the security door to the security lobby, pays the pizza guy, and walks back through the door. The security guy, who has been at this site for at least a couple of years by now, gives her grief for not badging in. She’s got 5 pizzas in her hands, just walked OUT of the door, and has been going through this lobby 10 times a week (in and out) for 3 straight years. :wally

I have also been asked “do you work here?” by guards who have watched me enter the building every single day for years.

I’m glad to hear you’re not too seriously injured, and kudos for giving it right back to the guy.

I think you handled the situation professionally, and the ‘guard’ needs to find another line of work (perhaps clearing blocked sewers by hand?).

As for corporate security, I was once put in charge of arranging secure access to a big IT project (decades ago!).
So I set up some password controls.
Then my boss called me in and, in front of top management, asked how long it would take to break into the database.

I couldn’t resist - “20 minutes, tops.”

they looked very worried. What about the passwords - weren’t they secure?

Me “Sure. But anyone could bribe me to get access - you don’t pay me much.” :eek:

It was either the sack or a raise…
…I got a raise. :smiley:

I agree with most here. I think you handled the situation as well as possible. You are to be congratulated, and I don’t think the firing was unjustified. In this economy, there are at least 10,000 better-qualified applicants waiting for his job, all because he chose to show you what a Big Man[sup]TM[/sup] he was.

No male has the right to touch me in that fashion unless he is a uniformed law enforcement officer in the commission of his duties. I don’t know if I would have punched him in the throat, tried to rip his balls off, or just froze and then fired him. I guess you never know until it happens…most likely, I would have froze, then fired him.

In a previous life I worked at a facility that required everyone to swipe his card through the reader, but the door would not be closed. Due to the nature of the operation, it would have been a breach of security to have one person alone in a room even if it was for so brief a time as to allow another employee to “swipe in”. But everyone was required to electronically register entry into the rooms.

Congrats on the upcoming kid! If you don’t mind my asking, are you showing yet? This pissant little thug’s actions are bad enough, but if he was manhandling an obviously pregnant woman…

Of course, the mental image of you kicking his ass is exponentially funnier if you’re in your third trimester.

Actually, re-reading your OP, I saw something that makes this even more unaccetable: you were the one who used your card to get in. He knew you were authorized to be in the building. It’s was your assistant who hadn’t checked in, and therefore it was your assistant who was the “security breach.” Instead, he went after you. As Abraham Lincoln once said, “What the fuck is up with that shit?”

Let me see if I have this straight. The security moron saw YOU badging your colleague in, and then went and assaulted you, who obviously had a valid security badge.

In a corporate environment, it is obviously a major problem for a security guard to physically attack a potential intruder who is not behaving violently. But for the security guard to attack an employee with a valid security card for letting someone in is just beyond comprehension.

You didn’t overreact by defending yourself against the security guard. But further violence once you pushed him away would have been assault on your part. However, by this

you were in the wrong in the first place. If the policy is not to allow people to tailgate through security doors then you shouldn’t allow your colleague to enter without a badge. Your suppositions about why your employer wants to keep track of entrances are just that, suppositions.
It’s because of people ignoring security policies that more and more stringent security policies are put in place.

Maybe, but let’s be reasonable–the guard had absolutely no right to manhandle her the way he did. What she did in no way, shape, or form justified the guard grabbing her and hurting her.

But of course, that’s not what you’re implying, right?

I’m absolutely outraged at this incident. To me, it sounds as if this guy was just WAITING for someone to “try something” and you and your assistant just happened to give him a slight excuse to take some action…and he took inappropriate action. I’m glad that he won’t be able to work in security any more. I hope that he doesn’t work with PEOPLE any more, either. I’m just really sorry that you were his target.

Maybe if you actually read all of my post :rolleyes: you would have noticed I said “You didn’t overreact by defending yourself against the security guard.” But let me spell it out for you since you seem a little slow: The security guard did not handle the situation correctly.