About four years ago, I bought a new car. I had military credit union financing going in, but the check hadn’t arrived yet. The dealer said he had to run my credit and have me fill out a financing contract, in case my funding fell through, they “needed a back-up plan.” I told him that I, too, needed a back-up plan and to write on the contract that if my funding falls through, I return the car. He wrote it into the contract.
My funding didn’t fall through. They funded their loan anyway. For several months my credit showed two car loans for the same car! It took months of phone calls, credit checks to see if it had been removed, and one lawsuit before it was all settled. So what did I learn? I will NEVER let another car dealer run my credit.
I bought a car on Saturday. This time I had my military credit union check with me. It was just a matter of filling it in. I made it clear in no uncertain terms, they would not be running my credit and I would not finance through them. The manager says that’s fine as long as they can hold the car until the check clears, “It could take up to ten days.” I know my bank, and the funds will post within a few days, so I figure Wednesday at the latest.
I got a call this afternoon. “We’re going to hold your car for the full ten days.” Huh? No, you’re not. I never agreed to allow anyone to hold it longer than it would take to actually fund the check I wrote them. If my bank took a full ten days, that would be okay with me because I wouldn’t be paying the interest on the loan yet.
I started to look over my paperwork again. I thought I had signed a bill of sale rather than a contract for financing. I started to read in deeper detail. It was basically a financing agreement. I agreed to make 1 payment of [total amount]. I agreed that if I stopped making payments, they could repose the car. I read further…
What? Did I read that correctly? They signed a financing agreement agreeing to deliver my car at the time of signing. They can’t hold my car until the 29th. In fact, they should have already delivered the car.
So I went back with my contract. I requested my car. They refused.
Me: On what grounds are you refusing to honor our written contract?
Dealer: Your check hasn’t cleared.
Me: Show me in writing where you or I agreed to that provision?
Dealer: It’s not.
Me: Great, deliver my car.
Dealer: No.
Me: So you are refusing to honor the contract?
Dealer: Yep. How about I just cancel the contract?
Me: Show me where you have the right to cancel.
(He refers me to the previously mentioned provision about delivery of the vehicle and how if they can’t finance me, they can cancel the deal. After reading the provision): That doesn’t apply. If you want to cancel the contract, return my check.
Dealer: It’s already been deposited.
Me: Then deliver my car.
The manager laid down another condition: Without your social security number, we won’t release your car.
Ummm…no. We have a contract. You have no legal right to my social security number as a condition of releasing the car. If you wanted to place all these conditions on the sale, the time to have done so was…well…at the time of the sale. Had you filled out a bill of sale instead of a loan agreement, you could have added all that crap in writing. I was more than willing for you to hold the car until the funds actually cleared, but not 10 business days even if the funds cleared on the 2nd business day.
On Saturday, while we were writing up the paperwork, I called the insurance company to find out about the LoJack discount. If it worked out to pay for itself with decreased premiums, I’d have it installed. It wasn’t going to be worth it, but while on the phone with the insurance company, the new car was added to the policy. So I am insuring a car that is sitting at the dealership because they refuse to release it. I bought the car on the 16th. If they don’t deliver it until the 29th, I will have paid finance charges and insurance premiums for 13 days on a car that I don’t have the use of.
First thing tomorrow, I am calling my bank and then my insurance company.