The Straight Dope

Go Back   Straight Dope Message Board > Main > General Questions

Reply
 
Thread Tools Display Modes
  #1  
Old 10-03-2009, 08:17 PM
Count Blucher Count Blucher is online now
Guest
 
Join Date: Feb 2003
dealassistant.exe Trojan: Removal Help

Hi. I need to remove / delete dealassistant.exe. Lavasoft is ignoring it as is McAfee and I'm getting random crap IE windows popping up on my PC. I run Windows 64, service pack 2. Some suspicious processes in my Window Task manager are:

dealassistant.exe- VIRUS
csrss.exe - no description, I don't know what it is.
findbasic.exe- no description, I don't know what it is.
atiedxx.exe- no description, I don't know what it is.
CCC.exe- catalyst control center
MOM.exe- catalyst control center: Monitoring program

I've tried closing the tree, but it restarts and I can't find dealassistant.exe directly to delete it.

In the main computer thread there are many programs listed, but I don't want to load every program under the sun until I find the one that actually works against this virus. Any suggestions would be appreciated.
Reply With Quote
Advertisements  
  #2  
Old 10-03-2009, 09:30 PM
Adradis Adradis is offline
Guest
 
Join Date: Oct 2009
Malware Bytes may be able to help. Its a nice program that is pretty good at tearing through most of the nastier infections (WinAntivirus and the like).


Best of luck and hope it helps.

According to Google:
Atiedxx.exe is an ATI process: Non-critical.
findbasic.exe is malware, MalwareBytes should be able to kill it.
csrss.exe is a valid and necessary Windows process, although some forms of malware mimic it.



[Please note: All help is provided as is, with no implied warranty, responsibility, or anything else. Use at your own risk. /Warranty]
This may not be the most relevant, but it has instructions for working with Malwarebytes.

Last edited by Adradis; 10-03-2009 at 09:32 PM..
Reply With Quote
Reply



Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 09:39 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.

Send questions for Cecil Adams to: cecil@chicagoreader.com

Send comments about this website to: webmaster@straightdope.com

Terms of Use / Privacy Policy

Advertise on the Straight Dope!
(Your direct line to thousands of the smartest, hippest people on the planet, plus a few total dipsticks.)

Publishers - interested in subscribing to the Straight Dope?
Write to: sdsubscriptions@chicagoreader.com.

Copyright 2013 Sun-Times Media, LLC.