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#51
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It gave me pause too.
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#52
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I fail to see the relevance of your first point. As to your second point, when I shop for groceries I pay very close attention to the little number under the price tag. Usually this number is the Cost Per Unit/Volume/Weight. For example, I automatically go for the cheapest dish detergent by the Cost Per Ounce. I disagree with you that any outright deception has taken place; the cost per unit is always accurate. I do think the practice of keeping the same packaging shape and size consistent but reducing the amount inside is "sneaky." But the package is labeled accordingly. I seriously doubt anyone out there is putting in 12 ounces and calling it 16. I don't really expect an apology or anything, but I think you're really reaching for outrage here. I'll admit that the term "sneaky" is unclear, but c-mon man, calibrate yourself. |
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#53
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I think I have a new battle cry for my constant self-therapy.
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#54
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But I can't. I'm catholic and the Pope says that is a bad, bad thing.
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#55
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Today on Coffee Talk, a Half Gallon of Ice Cream contains neither a Half Gallon, Ice, nor' Cream...Discuss amongst yourselves. [/Linda Richman]
Last edited by Jamicat; 05-12-2012 at 02:21 PM. |
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#56
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Actually, that's another thing. I'm seeing more and more packages of "ice cream" that are labeled as "dairy dessert" or something of the sort. Like...a LOT of them. In packages that are identical to others labeled "ice cream". I don't know exactly what the difference is, but somehow I doubt I'm getting more quality for the money.
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#57
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#58
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#59
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I too despise the shrinking product, same size container rip-off. Just be honest about the pricing. Also, what a waste of packaging material.
On the "ice cream" versus "dairy dessert"--my husband brought home some vanilla ice cream the other day. He thought it was ice cream. I thought it was ice cream--until I tried some. It tasted more like coconut oil and chemicals, and the "creamy" texture was just greasy. In short, it was a bowl of yuck. Sure enough, it had coconut oil in it, and lots of it, and not much in the way of dairy. I ended up putting it in the sink to melt, so I could throw it away. Seriously, it wasn't edible. It NEVER melted. It stayed as solidly fluffy (if that's a texture) as it was when it was in the freezer. It was... unsettling. I had to blast it with hot water to get this... stuff... to disperse and go down the sink. I wish I could remember the brand to warn everyone. |
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#60
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Seriously? You think stores put things in the wrong place on purpose so you buy a more expensive item? Look, I know this is too much a tax for your brain while you do the "retail consumer" thing (somehow just walking into a store tends to drop people's IQ 10-20 pts.) to understand that man hours are spent on both facing and fronting the shelves so that thing go where they are supposed to and for some customer service person up front to go back to aisle to check the signage/price for you because you are too fucking stupid to properly read a sign in the first place and that is it not in anyone's best interest for the store to do this on purpose. ps, hi thread, retail businesses are there to take your money. That is why they exist. They also face the increase in costs in gas prices that effect the transport and manufacturing of their products and such. They have a goal to cut costs without raising the price. In effect, they are just raising the price, yes, but now they do it in a way that keep most of the herd placated. A simple cost increase and you'd be here mooing about that instead. So, like, just learn to pay the fuck attention to what you're buying so the big bad supermarket chains can't pull a fast one on you. |
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#61
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What you don't see as a groundling is the number of sales at other lines where the person remained ignorant and paid the extra buck for the not-on-sale item. As long as the money collected from those "mistakes" exceeds the money spent on paying you $8 an hour to walk to Aisle 3 twice in your shift it makes financial sense to inconvenience the workers and customer. And if you're doing it more than twice a shift, then Cat Whisperer is not the one taxing his brain here; just remember that there's a misleading display and a) fix it (which your manager won't like, because in her eyes it's not broken) or b) take a few of the on sale items with you to the checkout to offer the next Quote:
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#62
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And the 1-kilo bar of bread which weighs all of 450 grams...
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#63
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Prices go up - it's a fact of life. So, dammit, raise the prices and keep the sizes of products constant. I expect before too long, we'll see "New larger size!!" bringing all our products back to where they used to be, with a higher price tag, of course. |
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#64
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If you enjoy recreational outrage at retail pricing come to Thailand. Just recently at 7-Eleven I noticed a $9 bottle of wine on the shelf so asked for it. I got less change than expected and walked away with a bemused look. The manager noticed my expression and mentioned that this was a different $18 wine on the wrong shelf. I just walked out with a half-smile: Don't sweat the small stuff.
It's 45212 when I'm trying to think of a zipcode. The U.S. Playing Card Company puts its address on the Joker, so, when playing poker, I used to taunt "What's the Zipcode of Cincinatti?" when holding (or pretending to hold) the Joker. |
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#65
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#66
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Or, if you're more of Objectivist, tricking the customer makes them less likely to trust you and more likely to shop elsewhere. You may get a short term gain, but you lose in the long term. I know I don't shop anywhere that pulls this crap. I've never been to the market and seen the sign point to the wrong thing. |
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#67
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No, they don't. There is no deliberate attempt to get you to buy the wrong product. When a brand runs a sale on a specific item, they want to get people to buy the sale item. They may have a surplus, or they may be trying to get more people to try it. Regardless, the item is on sale because they want to move that specific size and flavor.
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#68
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Like I said in my original post on the subject, I've been retail shopping for a long damned time - I know they play this game, and I know that I have to look very carefully at what is on sale and not just grab the item that appears to be on sale. That said, when you're doing a big shop and you're tired and you just want to get home and relax (and that's not even taking into account people who are shopping with kids), sometimes you let your guard down and assume that the item right behind the sale placard is the item that's actually on sale, not the item that's slightly off to one side of the sale placard.
ETA: Funnily enough, when I've grabbed the wrong product because it looked like it was on sale, it never rings up as a lower-priced item - it always rings in as a higher-priced item. That must be a hell of a coincidence, no? Last edited by Cat Whisperer; 05-14-2012 at 08:44 AM. |
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#69
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I have plenty of other stores to choose from. I even have a number of other stores that are more or less exactly at your price point to choose from. So how do I choose a store? I choose by customer service. A quaint idea, I admit, and one that's been out of fashion for years as price became the primary determinant of shopping behavior. But my hypothesis is that now that we've gotten prices as low as they can go (and yes, due to the price of fossil fuels, now they have to go up), customer service will make a comeback. A new mass market grocery store opened near me within the last year. They literally moved into the same building that another mass market grocery store was failing in for decades. There's another failing mass market grocery store 250 feet north, essentially in the same parking lot. The new one is selling circles around the old ones. Basically the same products. Basically the same prices (slightly cheaper for some things, slightly more expensive for others). But their "thing" is true customer service. Butchers who actually know and can recommend meat based on my budget and how much time I have to cook tonight. Produce people who know produce, and ask me what I like and recommend new items or seasonal items, and can pick me an avocado that will be perfectly ripe in two days. Managers who can and will special order anything and shelve it for a trial run (I'm responsible for them bringing in the naan in the bread aisle, folks. You're welcome!) All this stuff matters, especially when it doesn't cost me more. It got me as a customer, and the place is always packed, so I'm not the only one. And now it's got me posting on a message board with other Chicagoland readers, who now know that Mariano's on Western and Roscoe is made of awesome and you should go check it out. Try the in house sausages, only $4.99 a pound and made fresh daily. |
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#70
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#71
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#72
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I remember when Dannon cut the amount of their yogurt from 8 to 6 ounces, the container actually advertised the fact that you now had more room to add your favorite mix-ins like granola, raisins, or whatever.
Not true if your favorite mix-in is more yogurt.
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#73
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Sale item: $2.00 Nearly identical item next to sale item: $3.00 Nearly identical item waaaaaay down the aisle nowhere near sale item: $1.50 Yes, you're right that they want to move sale items. But they're not loathe to sell a few of the higher regular priced items while they're at it. |
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#74
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Last edited by Labrador Deceiver; 05-14-2012 at 09:10 AM. |
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#75
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Store brands are often cheaper than name brands on sale.
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#76
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Yes, and the packaging is totally different. There is almost no way to accidentally buy the Kroger brand when there's a huge sign advertising a sale on Kraft Mac n Cheese. On top of that, many brands price their sale products to undercut generics.
Kraft does not want you buying the store brand, and has an army of employees who make sure it doesn't happen. Last edited by Labrador Deceiver; 05-14-2012 at 09:35 AM. |
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#77
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#78
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Sometimes I just keep listing numbers at random, until the clerk looks confused and runs out of room in the field. "4...5...3...8...6...9...5...8...7...2..." I know, it's mean. But it mostly makes them laugh.
Last edited by WhyNot; 05-14-2012 at 10:07 AM. |
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#79
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I almost started a thread the other day on this bullshit from Nabisco concerning their "Premium" brand of saltine crackers.
Look, I don't know what kind of backwards-ass, negative-zone, bizzaro-world planet those executives at Nabsico live on, but where I live, saltines are square. Don't give me that round BS, and don't you even try to claim their original when they clearly aren't! Original recipe, sure, I'll buy that (well...I'll accept that explanation, I won't buy the product,) but with no other qualifiers, original should mean the same as it was. But the worst part is it is just an excuse to save a LOT of money at the expense of the consumer. If they just wanted to make round crackers, despite my rant about square being "correct" I'd say 'fine.' Someone even posted a comment on that article as to why round ones are probably cheaper to manufacture...but at least give us the same amount for the price! If indeed round ones are cheaper to make, then Nabisco is already saving money...but to then double-down and ALSO give us less product, and a substantial amount, no less (10.5 ounces vs 16...over 34%.)? That's low. Quote:
Another aspect of ice cream is how much "over-run" a product can have. "Overrun" in this case meaning air in the product. A certain amount of air is desirable...it gives a good mouth-feel and texture. But too many companies use it to sell you less ice cream/frozen dairy dessert. The upper limit is 100% overrun, which would mean a product is literally half air. Premium brands (Ben and Jerry's, Hagen-Daz) are typically at or below 50% overrun, so cheap ice cream is often cheaper because there's physically less ice cream in the package, even at the same volume. Oh, and since the "unit price" on ice cream in the store is going to be in volume, not weight, you can't tell just by looking at it which brands have a modest amount of overrun, and which don't. So, uhh...bring a scale.
Last edited by bouv; 05-14-2012 at 10:25 AM. |
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#80
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You may be talking about credit card validation on vending machines (and gas pumps). I'm pretty sure that foreign issued CC bypass that check (as it only accepts 5 digits). For US issued CC, every billing address has a 5-digit zip code. My guess is that it helps keep down fraud from cloned cards. While to the consumer it may seem to be the MTA, really it is the CC verifier asking for the information. |
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#81
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True - I've often been asked for my ZIP when I'm traveling far from my home address, and almost never here around town.
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#82
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Just about every gasoline pump will ask you for your zip now, if you're paying with a credit card. A block away, or halfway across the country.
Last edited by Labrador Deceiver; 05-14-2012 at 11:21 AM. |
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#83
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I work with this stuff as my job. You don't think these companies don't test this? They do, and the overwhelming behavior of customers is to punish the company that raises prices but keeps the size of the package the same. I agree with you all...I wish they would just raise prices. However, we are not normal it seems. |
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#84
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I love the ads for the Hershey candies they're calling "Air Delight" or some such. They're filling the bar with air, telling you it's full of air, making it the same size as a regular, non-aerated bar, and charging you the same for something that's an ounce or two lighter. Oh yes, I would like to buy a mouthful of air, please!!
Not deceptive, but it still cracks me up. |
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#85
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#86
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In my mind, a six oz yogurt is barely worth the effort of tearing off the foil lid. A recent bit of marketing that has me shaking my head is the return of the 12 and 16 ounce soda bottles, this time marketed as "right-sized" or some such crap. But, of course, disproportionately priced in terms of what you get. My grocery store was selling cute, retro 8 ounce Cokes at the head of their checkouts, when you could probably have bought a full liter bottle for not much more in the soda aisle. I'm assuming that this trend is largely due to the fact that carting around enormous amounts of heavily sugared water is pretty expensive in the days of $4.00 gasoline. |
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#87
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Not in my neck o' the woods.
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#88
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Last edited by Labrador Deceiver; 05-14-2012 at 04:21 PM. |
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#89
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But then, I liked 3 Musketeers even before I cared about calories. |
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#90
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Check out the cans of icing - you can buy a can of icing, or you can buy a can of whipped icing (with extra air) for the same price. I'll take the can without all the added air, thanks.
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#91
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Since chocolate bars are sold by weight, what's the big deal? |
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#92
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I think that is to help with credit card theft. The card companies prefer the retailer to see the card and if they don't, they're supposed to get some kind of ID. So I don't mind that.
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#93
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kayT: That's precisely why they do it. |
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#94
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I've always paid by the bar.
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#95
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Am I the only one who matches up SKU numbers? Just look under the bar code on the item and match up the number with the tag on the shelf. I got in the habit at office supply stores where a "letter-size padfolio" and a "business portfolio" look almost the same and are shelved in amongst each other, but are $10 different in price.
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#96
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#97
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FWIW, the three major grocery supermarket chains in my area all allow the lower price for smaller quantities too, in at least some cases. I asked the clerk, "Do I actually have to buy ten?" He said, "Nope. Same price."
It might be different in other stores? |
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#98
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They're not sold by weight in my grocery store. The candy bars by the register are all $1.09 - when I saw these air bars, I checked the weight compared to a regular Hershey bar and if I recall correctly, it was 10-15% less. So per unit weight, the air whipped candies cost more. Not that it mattered to me - I wasn't buying candy anyway.
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#99
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#100
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They must be going for the C, Java, or Perl developer market. Maybe people who program in Fortran are too old to buy their own laundry detergent.
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