#1  
Old 11-24-2012, 06:16 PM
Johnny L.A. Johnny L.A. is offline
Charter Member
 
Join Date: Jan 2000
Location: NoWA
Posts: 57,149
DirecTV vs Comcast

I'm getting tired of Comcast. They've been quietly raising their prices for some time now. Today I got my credit card bill, for the card that I only use for automated payments to Comcast. Over $194. I was ticked when it jumped to $173! I called them, and they charged me for a replacement remote control they said would be sent to me free of charge. They're refunding the amount.

Last week we talked to a guy selling DirecTV. He said Comcast has good high-speed Internet, and we may as well stick with them for that. But DirecTV could give us everything Comcast does for $90/month -- less than that with the one-year and two-year promotions. I mentioned this to 'Pablo' at Comcast when I was on the phone with them today, and they have a promotion where I can get everything I have now, including Internet, for $90/month for six months. After that, it goes to $110/month. Well, thanks for telling me! Why not let me know instead of silently raising my rate every few months?

Well, 'Pablo' said he's made the change to the new, same-as-the-old, package. It's cheaper than getting DirecTV plus Comcast Internet. But I've already listened to DirecTV's spiel, and we often run into the problem where we have two shows recording and cannot watch another channel while they do. (The whole point of recording is so that we can watch later. We don't want to watch one of the two shows right now!)

So, opinions. Do you like DirecTV, or Comcast?
Advertisements  
  #2  
Old 11-24-2012, 06:25 PM
hajario hajario is offline
Charter Member
 
Join Date: Apr 2001
Location: Santa Barbara, California
Posts: 14,992
I love DirecTV. I switched from Cox Cable and wish I had done so years earlier. I can't speak about Comcast but DirecTV is better than Cox in every respect which is not that difficult because Cox is literally the worst company that I have ever had the misfortune patronizing.

Cable companies still have that sense of entitlement back from the days when they were the only game in town and none of us had choices.

Last edited by hajario; 11-24-2012 at 06:26 PM.
  #3  
Old 11-24-2012, 06:38 PM
Ostrya Ostrya is offline
Guest
 
Join Date: Dec 2003
Location: Mooresburg, Tennessee
Posts: 1,930
I like Directv (esp the menu readout) but they are expensive. I get cable-type channels and premium movie channels, am paying 100 dollars a month.
  #4  
Old 11-24-2012, 07:10 PM
jasg jasg is offline
Charter Member
 
Join Date: Nov 2001
Location: Upper left hand corner
Posts: 4,274
We are hooked on VOD, so that eliminates DTV for us. Not a big fan of Comcast (We have FiOS and love it) - but happy to hear that they will haggle.
  #5  
Old 11-24-2012, 08:22 PM
not what you'd expect not what you'd expect is online now
Member
 
Join Date: Nov 2010
Location: city of gold
Posts: 4,281
Comcast is horrible. The service stinks. I've had direct tv for years and find them to be much better, but neither of them are really affordable any more. It really irritates me that new customers get a better deal than a customer that has been with them for years.
  #6  
Old 11-24-2012, 10:55 PM
StGermain StGermain is offline
Charter Member
 
Join Date: Nov 1999
Location: Toon Town
Posts: 10,232
I've had Dish Network since I moved out to the sticks and I love it.

StG
  #7  
Old 11-24-2012, 11:36 PM
etv78 etv78 is offline
BANNED
 
Join Date: May 2002
Location: Randolph, MA
Posts: 10,554
Directv sucks if you live anywhere with any weather.
  #8  
Old 11-25-2012, 01:34 AM
hajario hajario is offline
Charter Member
 
Join Date: Apr 2001
Location: Santa Barbara, California
Posts: 14,992
Quote:
Originally Posted by etv78 View Post
Directv sucks if you live anywhere with any weather.
That's more about satellite technology than it is about DirecTV. Out here where there are very few big storms, satellite has way less downtime than the local cable.
  #9  
Old 11-25-2012, 01:47 AM
etv78 etv78 is offline
BANNED
 
Join Date: May 2002
Location: Randolph, MA
Posts: 10,554
But Directv relies on satellite technology! Comcast is reliable cable!
  #10  
Old 11-25-2012, 01:52 AM
cmyk cmyk is offline
Member
 
Join Date: Mar 2001
Location: The Mitt
Posts: 13,982
Does DirectTV offer Internet? I used to have them, but switched to Comcast when I got Voice, TV and Internet bundled.

I loved DTV before I got really used to Comcast's VOD and now, Xfinity (Comcast's online, PC, mobile/app services). It does get a bit expensive though, but rarely any service issues.
  #11  
Old 11-25-2012, 02:39 AM
Skald the Rhymer Skald the Rhymer is offline
Guest
 
Join Date: Jul 2003
Posts: 27,357
In Memphis at least, Comcast seems to provide superior service. But DirecTV has much, much better commercials, both amusing and, in the last batch, featuring a hot, admirably bitchy mom.
  #12  
Old 11-25-2012, 04:41 AM
singular1 singular1 is offline
Member
 
Join Date: Mar 2002
Location: Pacific NorthWet
Posts: 2,834
I'm in your area, Johnny (Kent), and I wouldn't hit a dog in the ass with Comcast. I had them for only a year and couldn't believe how much they suck. Do yourself a favor and look into Dish network before you decide - best DVRs in the business!
  #13  
Old 11-25-2012, 08:51 AM
enipla enipla is offline
Member
 
Join Date: Jul 2001
Location: Colorado Rockies.
Posts: 11,330
Quote:
Originally Posted by cmyk View Post
Does DirectTV offer Internet? I used to have them, but switched to Comcast when I got Voice, TV and Internet bundled.

I loved DTV before I got really used to Comcast's VOD and now, Xfinity (Comcast's online, PC, mobile/app services). It does get a bit expensive though, but rarely any service issues.
Do NOT get DirectTV for internet. It works fine for TV, but if you have any other option for internet besides dial up, do it (DSL Cable). I have no other options, and while DirectTV (actually Hughes.net) works for basic stuff like emails, if you try to download anything or watch a couple of youtubes you will exceed your download limit real fast. If that happens, you get your connection throttled back to about 24K for 24 hours. Yes K.

Also, FYI, you really can't play real time games with other people because of the latency - The additional time that your signal takes to bounce off the sat.
  #14  
Old 11-25-2012, 08:55 AM
FoieGrasIsEvil FoieGrasIsEvil is online now
Member
 
Join Date: Jan 2008
Location: Home Of The Bengals!
Posts: 15,843
Quote:
Originally Posted by cmyk View Post
Does DirectTV offer Internet? I used to have them, but switched to Comcast when I got Voice, TV and Internet bundled.

I loved DTV before I got really used to Comcast's VOD and now, Xfinity (Comcast's online, PC, mobile/app services). It does get a bit expensive though, but rarely any service issues.
Agreed. And my Comcast internet speed is absolutely blazing for what I pay for it. I'm at about 35down, 7up.
  #15  
Old 11-25-2012, 09:56 AM
hajario hajario is offline
Charter Member
 
Join Date: Apr 2001
Location: Santa Barbara, California
Posts: 14,992
Quote:
Originally Posted by etv78 View Post
But Directv relies on satellite technology! Comcast is reliable cable!
Cable is not reliable! When I had Cox it was down all the time! Much, much more than satellite! Thanks for your input though!

Out here you can bundle Verizon DSL with DirecTV. It's not particularly fast though. I hope that we get FIOS out here one day but it will probably be years.
  #16  
Old 11-25-2012, 11:49 AM
Johnny L.A. Johnny L.A. is offline
Charter Member
 
Join Date: Jan 2000
Location: NoWA
Posts: 57,149
Customer service with Comcast has been satisfactory. (For CS, I tend to use a binary rating.) There are two things I don't like: That one can only record two shows at a a time, and if you're watching TV you have to watch one of them; and the biggie, they keep raising their prices without notice and the prices have about doubled over the last five or six years.

As for Internet access, the DirecTV guy said I should stay with Comcast for that. He said 'they do Internet really well'. Since I work from home 3/5 (or more) of the time, I must have fast, reliable access. (My home connection is at least twice as fast as the connection at the office.)

We occasionally use VOD, mostly for catching up. Normally we catch up by simply recording the shows on the DVR and watching them when we can. We have caught a couple/few movies on HBO on Demand, but since there is a channel for that (as opposed to the Comcast On Demand) I assume we can still to that. The new TV is Internet-ready, so we're going to subscribe to Netflix after the holidays. (There's a Netflix button on the remote control.)
  #17  
Old 11-25-2012, 12:03 PM
hajario hajario is offline
Charter Member
 
Join Date: Apr 2001
Location: Santa Barbara, California
Posts: 14,992
Quote:
Originally Posted by Johnny L.A. View Post
There are two things I don't like: That one can only record two shows at a a time, and if you're watching TV you have to watch one of them;
This is the same with DirecTV. You can watch something that was saved on the DVR while recording two shows.

Quote:
We have caught a couple/few movies on HBO on Demand, but since there is a channel for that (as opposed to the Comcast On Demand) I assume we can still to that.
Yes. You still will have HBO OnDemand assuming that you still subscribe to HBO.
  #18  
Old 11-25-2012, 12:05 PM
Johnny L.A. Johnny L.A. is offline
Charter Member
 
Join Date: Jan 2000
Location: NoWA
Posts: 57,149
Quote:
Originally Posted by hajario View Post
This is the same with DirecTV. You can watch something that was saved on the DVR while recording two shows.
DirecTV says you can record five shows at once.
  #19  
Old 11-25-2012, 12:25 PM
hajario hajario is offline
Charter Member
 
Join Date: Apr 2001
Location: Santa Barbara, California
Posts: 14,992
Quote:
Originally Posted by Johnny L.A. View Post
DirecTV says you can record five shows at once.
Hm. I pretty sure that I can only record two and I just got a new DVR last year when I upgraded to an HD TV. I just took a look and there are only two satellite cables (coax?) going into my DVR/satellite box and only two available inputs on the box.

Maybe this is an optional upgrade or it's not available in my area.
  #20  
Old 11-25-2012, 12:44 PM
Johnny L.A. Johnny L.A. is offline
Charter Member
 
Join Date: Jan 2000
Location: NoWA
Posts: 57,149
DirecTVís New DVR Records 5 Shows at Once, Streams to Multiple TVs
Quote:
But limitations like being able to record only two shows at a time and not being able to watch a third program while two are recording are points of frustration for TV watchers.

DirecTV says it has a solution ó a new DVR called the Genie, which allows users to record up to five HD programs at the same time. And itís one DVR for the whole house, capable of playing back content on any TV in any room, without the need for additional boxes.

<snip>

But the Genie, as with any product from pay-for-TV companies, wonít quite grant all your wishes. While it can record up to five shows at once, simultaneous playback is limited to four. Still, that means up to four different live or recorded HD shows playing on four different TVs at the same time from one box.
We have one TV connected to cable. The SO's room has her TV and DVD player, and the 'Little Bedroom' has my old 20" CRT and my first DVD player. I'll probably put the 26" LCD TV into my room eventually. But right now, the limitation of only being able to simultaneously play back four shows does not apply here. The issue we've been having is that all of our favourite shows air on Sunday nights, and there are conflicts.
  #21  
Old 12-26-2013, 10:14 AM
Keyjo Keyjo is offline
Guest
 
Join Date: Dec 2013
Posts: 1
Direct TV sucks compared to Comcast! I had far fewer problems in the 10 years I had Comcast than the two I have had DTV! Here in Oregon, the weather constantly.breaks up the signal with DTV. Wind , rain, snow don't interfer with cable. And service.calls are better with Comcast.
Give me back Comcast Xfinity PLEASE! As soon as my contract expires, I'm going back to my reliable old friend.
  #22  
Old 12-26-2013, 11:18 AM
Skywatcher Skywatcher is offline
Uncharted
Charter Member
 
Join Date: Mar 1999
Location: Somewhere in the Potomac
Posts: 31,446
Quote:
Originally Posted by Johnny L.A. View Post
DirecTV says you can record five shows at once.
Comcast can do four at once now.
  #23  
Old 12-26-2013, 11:22 AM
AuntiePam AuntiePam is offline
Guest
 
Join Date: Aug 1999
Posts: 18,119
Quote:
Originally Posted by hajario View Post
Hm. I pretty sure that I can only record two and I just got a new DVR last year when I upgraded to an HD TV. I just took a look and there are only two satellite cables (coax?) going into my DVR/satellite box and only two available inputs on the box.

Maybe this is an optional upgrade or it's not available in my area.
Is your box the Genie? That's what we got in April, and while I've never wanted to record 5 shows at once, I could do it. I know I've recorded three, on Sunday nights, and that was while we were watching football.

I've had to call DTV a couple times. Their tech support is quite good. They're patient, they speak English, and they don't make me feel stupid.

My only complaint is that while you can add programming on-line, if you want to drop something, you have to call them, and they'll go through a spiel to try and make me change my mind. "You want to drop Showtime? We can give you a reduced price for three months." etc etc
  #24  
Old 12-26-2013, 11:44 AM
hajario hajario is offline
Charter Member
 
Join Date: Apr 2001
Location: Santa Barbara, California
Posts: 14,992
Quote:
Originally Posted by AuntiePam View Post
Is your box the Genie? That's what we got in April, and while I've never wanted to record 5 shows at once, I could do it. I know I've recorded three, on Sunday nights, and that was while we were watching football.

I've had to call DTV a couple times. Their tech support is quite good. They're patient, they speak English, and they don't make me feel stupid.

My only complaint is that while you can add programming on-line, if you want to drop something, you have to call them, and they'll go through a spiel to try and make me change my mind. "You want to drop Showtime? We can give you a reduced price for three months." etc etc
I definitely can only have two things at once. I have had two things set to record when I was watching a third thing before. I message pops up asking me if I want to cancel one of the two things recording or stop watching what I am watching.

I totally agree with you about DTV tech support. I have always been happy with them. I'm grandfathered into an old plan that gives me the East Coast feeds of HBO, AMC, TBS and a few others. If I change anything, I lose that. It's nice to get to see things three hours earlier.
  #25  
Old 12-26-2013, 12:38 PM
AuntiePam AuntiePam is offline
Guest
 
Join Date: Aug 1999
Posts: 18,119
Quote:
Originally Posted by hajario View Post
I definitely can only have two things at once. I have had two things set to record when I was watching a third thing before. I message pops up asking me if I want to cancel one of the two things recording or stop watching what I am watching.
It'd be worth asking them if they'd upgrade your DVR to a Genie. For Sunday nights, if nothing else.
  #26  
Old 12-26-2013, 12:45 PM
hajario hajario is offline
Charter Member
 
Join Date: Apr 2001
Location: Santa Barbara, California
Posts: 14,992
Quote:
Originally Posted by AuntiePam View Post
It'd be worth asking them if they'd upgrade your DVR to a Genie. For Sunday nights, if nothing else.
How did you know it was Sunday night? Football, AMC and HBO.
  #27  
Old 12-26-2013, 02:41 PM
AuntiePam AuntiePam is offline
Guest
 
Join Date: Aug 1999
Posts: 18,119
Quote:
Originally Posted by hajario View Post
How did you know it was Sunday night? Football, AMC and HBO.
And PBS -- Downton Abbey, Call the Midwife, Mr. Selfridge
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 06:31 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.

Send questions for Cecil Adams to: cecil@chicagoreader.com

Send comments about this website to: webmaster@straightdope.com

Terms of Use / Privacy Policy

Advertise on the Straight Dope!
(Your direct line to thousands of the smartest, hippest people on the planet, plus a few total dipsticks.)

Publishers - interested in subscribing to the Straight Dope?
Write to: sdsubscriptions@chicagoreader.com.

Copyright © 2017 Sun-Times Media, LLC.

 
Copyright © 2017