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  #1  
Old 11-06-2016, 10:22 PM
mind the gap mind the gap is offline
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Did you find everything you were looking for?

Fuck no I didn't you asshole. I had exactly 5 fucking minutes to stop in this store and grab a few things I needed. I thought, "What the hey, I'll pick up this and this too". But noooooooo, because you assholes have to move every goddamn thing on the shelves from one side of the store to another on a regular basis, I spent all my time looking for half of what I came here for. Thanks for fucking nothing. Not naming names, but this place rhymes with Grader schmoes.
What the fuck. I suspect all the highly educated whiz kids must think that this keeps us consumers on our toes and makes us buy more, but holy fucking shit on toast points, all it does is piss me (and by the smile and nod of the guy behind me in checkout) and other people off. As if life isn't annoying enough.
Rant over, imma go look for my meds.
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  #2  
Old 11-06-2016, 10:59 PM
Oly Oly is offline
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Originally Posted by mind the gap View Post
imma go look for my meds.
I moved them to another shelf.
  #3  
Old 11-06-2016, 11:41 PM
mind the gap mind the gap is offline
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Yeah, that'd be about right
  #4  
Old 11-07-2016, 01:20 AM
usedtobe usedtobe is offline
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"Still looking for universal love and compassion..." (sigh)
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Old 11-07-2016, 02:22 AM
Rigamarole Rigamarole is offline
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I thought this was going to be a rant about them always asking that question. It sounds like you actually needed their help in this case, and I bet if you had just told them that they could have easily told you where to find the thing(s) you were looking for.
  #6  
Old 11-07-2016, 04:29 AM
elucidator elucidator is offline
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"I didn't know it would be so crowded! Gonna need more ammo."
  #7  
Old 11-07-2016, 05:52 AM
kayaker kayaker is offline
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"Still looking for universal love and compassion..." (sigh)
Twenty dollars, same as downtown.
  #8  
Old 11-07-2016, 05:58 AM
JacobSwan JacobSwan is online now
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Originally Posted by Rigamarole View Post
I thought this was going to be a rant about them always asking that question.
If you are in a shop that asks this question, don't get stuck behind Bono. You'll be there for days.
  #9  
Old 11-07-2016, 06:30 AM
Sparky812 Sparky812 is offline
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Yep, fully support this rant except my experience is usually slightly different.
I go into the store to find a simple hardware, plumbing, etc.. replacement part. I have already researched it on-line to see if they carry it and if it's available but can't find it on the shelf. Finally, locate staff 67 aisles away then escort them back to section where part should logically be, especially since there are similar parts located there. Staff member seems more confused than me. I pull up the website on my phone to show them and give them the SKU, etc. The punch it in their 286 green screen, they confirm they should have it, then take me on a trip to the far corners of the store checking behind doors and boxes. On some visits they actually do find the item hidden in some other department because of some remote association.
If they can't find it, they resort to their "expert" help skills, and suggest some useless fucking alternative that either won't work or will have me repeating this same exercise within a year.

When the cashier asks me, I either say "Yes, eventually", or "No, but thanks anyway"

We have a large, well-known chain here in Canada (that may sell tires) that is almost constantly store rearrangement mode. No matter the time, day or season, there are always staff moving shelving, displays, and skids of product from one end of the store to the other. It's almost like a make work program for employees.
  #10  
Old 11-07-2016, 06:31 AM
Sparky812 Sparky812 is offline
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Originally Posted by usedtobe View Post
"Still looking for universal love and compassion..." (sigh)
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Originally Posted by kayaker View Post
Twenty dollars, same as downtown.
LOL, and it won't last either...
  #11  
Old 11-07-2016, 07:40 AM
Balthisar Balthisar is offline
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I pull up the website on my phone to show them and give them the SKU, etc.
I've had great luck with Home Depot's mobile website telling me exactly where in the store things are. Given that I hate using my mobile phone casually, I wish I could figure out how to achieve this on their desktop site.
  #12  
Old 11-07-2016, 08:51 AM
running coach running coach is offline
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I've had great luck with Home Depot's mobile website telling me exactly where in the store things are. Given that I hate using my mobile phone casually, I wish I could figure out how to achieve this on their desktop site.
I don't see many people carrying their desktop around with them.
  #13  
Old 11-07-2016, 08:56 AM
Annie-Xmas Annie-Xmas is offline
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Store cashier here. I know the categories for each of our aisles. If someone asks where something is, the rule is to say "If we have it, it would be in aisle 7, kitchenware." We know that once someone gets in an aisle, they will probably see something they want to buy.
  #14  
Old 11-07-2016, 09:10 AM
Just Asking Questions Just Asking Questions is offline
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Twenty dollars, same as downtown.
Damn inflation! It was ten bucks when I was in college.
  #15  
Old 11-07-2016, 09:14 AM
Sunny Daze Sunny Daze is offline
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I sympathize with the experience and generally hate the timing of the question. By the time I'm at the register it's too fucking late people. I've looked, I've not found, and it's time to go. People in line behind me are not going to be happy with me tying up the process further. I am certainly not turning around and heading back into your little retail hell to try again. By now, I want to GTFU.

The time to ask me is when I am trying to collar one of your happy asses in the aisles and you are actively dodging me like I have Zika and you might get it if we talk. I've a few decades of retail clerk hunting under my belt. I will catch you. You will answer me.

At the register, my answer is "yes" or "no, but you don't carry it." Moving on.
  #16  
Old 11-07-2016, 09:15 AM
Sparky812 Sparky812 is offline
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Originally Posted by Balthisar View Post
I've had great luck with Home Depot's mobile website telling me exactly where in the store things are. Given that I hate using my mobile phone casually, I wish I could figure out how to achieve this on their desktop site.
Yeah, it tells you where it's supposed to be....

I don't want to single Home Depot out because I've had the same experience at RONA or Lowe's.
  #17  
Old 11-07-2016, 09:30 AM
Vinyl Turnip Vinyl Turnip is offline
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Yeah, it tells you where it's supposed to be....
And where you can expect to stand for 15-ish minutes while a guy in an apron checks in the back and finds out, whoops! We actually have zero of those in stock, not 33.
  #18  
Old 11-07-2016, 09:46 AM
mind the gap mind the gap is offline
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Thing is, I don't "shop". Shopping to me is more like a commando raid, where my objective is to get in, accomplish the objective, and get out clean. Yes, of course, if I find a helpful employee, I'll try and be patient while they figure it out. But one of the reasons I go the the store I (sort of) mentioned is that they're not so huge that a quarter mile hike isn't required to cover a few simple purchases. Playing "guess where we put it this week" is not part of the raid planning. As Sunny Daze pointed out, I'm not going to make everyone suffer while the cashier runs around, or rings their bell to try and locate missing items.
  #19  
Old 11-07-2016, 10:07 AM
ThelmaLou ThelmaLou is offline
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I've been a retail clerk in my younger days and I know there are canned phrases that you are instructed to say, but I gotta agree with the OP-- this one makes me nuts. (And I always answer "yes" when the clerk asks me, because retail can be tough.)

But what I want to say is:

Find everything I was looking for?? NO! I'm going to be 68 years old next week, and I WANT my 25-year old body back! I want civility to return to public life! I want my old dog to be able to walk and play again (and that's not gonna happen). I fucking want a good night's sleep! I want to meet a man who will love me like my late husband did before it's all over. I want the Republicans to give a rat's ass about people who are struggling, broke, and scared without punishing them for being in those circumstances! I fucking want World Peace!There's a LOT I want that your stupid establishment can't help me with!"

But I'm always polite because retail is hard. Worse if your feet hurt.

Last edited by ThelmaLou; 11-07-2016 at 10:07 AM.
  #20  
Old 11-07-2016, 11:33 AM
Sparky812 Sparky812 is offline
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Originally Posted by Vinyl Turnip View Post
And where you can expect to stand for 15-ish minutes while a guy in an apron checks in the back and finds out, whoops! We actually have zero of those in stock, not 33.
Bingo!

Then they use the same software to tell you that luckily there are 3 left in stock in another location clear across town!

Last edited by Sparky812; 11-07-2016 at 11:36 AM.
  #21  
Old 11-07-2016, 12:11 PM
pulykamell pulykamell is offline
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This drives me crazy, too, OP. My local grocery store pulls this sort of shit at least once or twice a year, although it feels like three or four times a year to me. And it's not moving the goods up or down a few shelves; it can be on the shelf across from where it originally was, it could be in an adjacent aisle, or it could be clear in a another part of the store, depending on the item. Fuck, they even do this with produce. Green peppers used to be on the left wall when you walk in. Now, they're about twenty yards away on the right wall. Lettuce used to be on the right; now it's on the left. LIquor section, same shit. Wne use to be aisles two and three, with hard spirits against the wall and across from it. Now wine is on the wall, spirits in aisles two and three. The bread has moved around so many god damned times in the store. Sometimes it's in the aisle against the fridges. Sometimes, the aisle before that, sometimes on free-standing shelving in the middle of the store by the deli section. Cans of peanuts went all the way from aisle 10 to aisle 2. Drives me absolutely fucking batty, ask my wife.
  #22  
Old 11-07-2016, 12:21 PM
Chimera Chimera is offline
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"No. I came into this furniture store looking for Narnia and I didn't find it. NOT ONE of your wardrobes lead anywhere! Well mister, you can count on a bad Yelp review out of me for this one!"

Last edited by Chimera; 11-07-2016 at 12:21 PM.
  #23  
Old 11-07-2016, 12:51 PM
russian heel russian heel is offline
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I'm afraid to tell the cashier if I didn't out of fear and embarrassment they will hold up the transaction and the line to get the missing item for me.

Last edited by russian heel; 11-07-2016 at 12:52 PM.
  #24  
Old 11-07-2016, 01:08 PM
CalMeacham CalMeacham is offline
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Did you find everything you were looking for?

I wonder if they ask Bono that. Or The Edge.
  #25  
Old 11-07-2016, 01:12 PM
pulykamell pulykamell is offline
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I wonder if they ask Bono that. Or The Edge.
Post #8. By the way, they did it again. I ran out to the grocery store, and now all the apples that use to be in the central display bins are all on the left side wall, and the lettuce and other vegetables that used to be there have been moved into the central bins. Grrr....
  #26  
Old 11-07-2016, 03:14 PM
Tom Terrific Tom Terrific is offline
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The groceries I have worked at have periodically had what they call a reset. They get rid of any items they are discontinuing and bringing in any new items. Supposedly that is why everything gets shuffled around. In reality, I think it is also to make the customer actually look at all the other products, hoping for some extra sales.

Most of the stores did this two to four times per year, and it is tough on the employees also, it takes them a while to get back up to speed.
  #27  
Old 11-07-2016, 03:31 PM
Chimera Chimera is offline
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Originally Posted by pulykamell View Post
Post #8. By the way, they did it again. I ran out to the grocery store, and now all the apples that use to be in the central display bins are all on the left side wall, and the lettuce and other vegetables that used to be there have been moved into the central bins. Grrr....
Produce Manager is an idiot who thinks he's making a point by having his people change the layout several time to his specifications?
  #28  
Old 11-07-2016, 04:55 PM
gigi gigi is offline
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I usually go with the one they probably hear every other time: "Yes, and more!" It's usually at Jo-Ann where I go in for a small spool of thread and come out with "and more!"

By the time I get to the register, it's too late. The time to have helped was when I was wandering the store, but then you were busy hiding or not able to answer my question. Even if you ask me if I need help, I say no, to avoid the inevitable deer in headlights looks I've gotten. And have had -- when I worked at Jo-Ann, I wasn't trained on where anything was either!
  #29  
Old 11-07-2016, 04:59 PM
Dewey Finn Dewey Finn is offline
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Originally Posted by Balthisar View Post
I've had great luck with Home Depot's mobile website telling me exactly where in the store things are. Given that I hate using my mobile phone casually, I wish I could figure out how to achieve this on their desktop site.
What I'll do sometimes (particularly at Best Buy) is choose the in-store pickup option, so they find the item and have it waiting for me at the customer service desk.
  #30  
Old 11-07-2016, 05:23 PM
purplehearingaid purplehearingaid is offline
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I was asked this at Shaw's once when I was checking it , I was surprise b/c I never been asked if before at any store. I only had a few items so the guy may had thought I wasn't able to find everything I wanted.
  #31  
Old 11-07-2016, 06:33 PM
Channing Idaho Banks Channing Idaho Banks is offline
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If you answer no, they're like, "well that's too bad."
  #32  
Old 11-07-2016, 07:00 PM
RTFirefly RTFirefly is offline
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Huh. I've been shopping at the Grader Schmoe's in Annapolis since 2003, and they've noticeably rearranged the store exactly twice during that time, and both times were because they expanded into the vacated store on one side or the other of their location. In which case a rearrangement is almost a necessity.

But damn, they really need to find a new supplier for their chocolate raspberry sticks, which are practically my favorite candy ever. I ran out back in May, and I really miss them.
  #33  
Old 11-07-2016, 08:06 PM
mind the gap mind the gap is offline
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Huh. I've been shopping at the Grader Schmoe's in Annapolis since 2003, and they've noticeably rearranged the store exactly twice during that time, and both times were because they expanded into the vacated store on one side or the other of their location. In which case a rearrangement is almost a necessity.

But damn, they really need to find a new supplier for their chocolate raspberry sticks, which are practically my favorite candy ever. I ran out back in May, and I really miss them.
Well tell 'em to call up the Petaluma, Ca. store and ask those knuckleheads to stop it.
And yeah, chocolate raspberry sticks are the bomb. Too damn much the bomb.
  #34  
Old 11-07-2016, 08:13 PM
ThelmaLou ThelmaLou is offline
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...
But damn, they really need to find a new supplier for their chocolate raspberry sticks, which are practically my favorite candy ever. I ran out back in May, and I really miss them.
Are these the ones?

Or these?
  #35  
Old 11-07-2016, 09:02 PM
RTFirefly RTFirefly is offline
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Are these the ones?

Or these?
The Amazon box: NO. I've tried those. That box sat around forever before I eventually either finished it or threw it out unfinished.

Not sure if I've tried the Vermont Country Store ones or not, since I don't see a box that would jog my memory. But probably. My wife tried to find me an alternative during a previous period when TJ's was in between suppliers, and she orders a fair amount of stuff from VCS.

Suffice it to say that not all chocolate raspberry sticks are created equal.
  #36  
Old 11-07-2016, 09:09 PM
ThelmaLou ThelmaLou is offline
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The Amazon box: NO. I've tried those. That box sat around forever before I eventually either finished it or threw it out unfinished.

Not sure if I've tried the Vermont Country Store ones or not, since I don't see a box that would jog my memory. But probably. My wife tried to find me an alternative during a previous period when TJ's was in between suppliers, and she orders a fair amount of stuff from VCS.

Suffice it to say that not all chocolate raspberry sticks are created equal.
I guess TJ doesn't do mail order? They certainly sound yummy. Not that I need a new snack vice. Finishing off the Halloween candy I bought at Walgreen's on Nov. 1.
  #37  
Old 11-08-2016, 08:27 PM
Balthisar Balthisar is offline
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Originally Posted by running coach View Post
I don't see many people carrying their desktop around with them.
Yeah, I like to plan my trips in five minutes at home instead of fumbling with a tiny, little phone inside of Home Depot. And it seems like Home Depot and Lowes are effective Faraday cages, at that.
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