Sunday venting; Thaddeus [S.] can die choking on his own shit! (long rant warning)

[bbs2k]

@waterj2

I think I’ve divided this into reasonable chunks of text:

I hate it when people quote the whole OP in their post.

Really.

[Jeff]

Do you fuckers not have debit machines? Up here they can do refunds onto debit cards.

Who the fuck even carries $100’s anymore? Thanks to bank machines the only time I have anything more than $20’s is when someone puts a $50 in an Xmas card.

[kaylasdad99]

I hope I’m the first one to try this.

Like most convenience stores we have strict limits on how much money can be in the register at any one time. Anything larger than a ten dollar bill goes directly into the drop safe; smaller bills are manualy dropped as needed. We are not supposed to have more than $100 in the till at any given time. We even have signs up (“Less than $75 kept in safe”, “There are times when our cash reserves are very low and we are unable to accept large bills”).

The only time of day we have large amounts of money in the register is early in the morning when the store manager is doing paperwork for the bank deposit. I could fill several Pit threads with tales of assholes who hand me a $100 bill for small order and expect me to empty my till giving them $70+ worth of change:rolleyes:.

This isn’t about them.

A customer came in this morning and purchased a $100. He payed in 20s (which were promptly dropped). Nothing unusual. About 2:15pm he came in and wanted to return it (he needed cash for whatever he was going to use it for). My coworker told him we couldn’t cash it and he asked if he could go to another location and cash it. She wasn’t sure so she called me upfront. I told him that yes another location could cash it if they had the cash onhand. He left.

Twenty minutes later he came in just as I was about to start closing out the registers and getting the next shift logged on. He needed the cash now. Again I explained that we didn’t have enough in the register. He started asking “What about the money I gave you this morning?” I told him that it was in the safe and we do not have access to the safe.

Now in situtations like this the supervisor on duty (me) does have the discretion to asked the customer to come back in a few hours and we’ll try to save up enough cash. I don’t have to do this and am allowed to refuse a refund and have the customer see the store manager in the morning. Because he was a regular I cut him a break and told him that if he came back on 2nd shift we could ask them to save the cash.

All this did was pissed him off. He wanted it NOW. I kept explaining to him we couldn’t open the safe. He started insisting that we call the SM at home (who’s been working 3rd shift so it’d be like calling him at 2:30am) to drive over and just open the safe. He got madder and kept insisting "I’ll get a late fee. I can’t afford to wait, you need to do this now.

Meanwhile my coworker was ringing up customers and noticed she had enough to cash if he was willing to accept mostly 5s and 1s. He gave her the money order and said “Just do it” (not at all pleased with so many small bills).

I started to wait on another customer (a line had built up). He didn’t stop. He kept going on about how we should have enough to cash, why I should call my SM, he even pulled the “customer is always right” bullshit. :mad: He was getting his fucking money at this point.

Then the asshole started telling be not to have a “panic attack” and that I need a xanax. By this point I’d stopped pretending to be nice and I told him I wasn’t having panic attack. Asshole kept repeating it and smiling :mad:. The other customers looked like they were seeing Martians running around.

As my coworker gave him his cash he got even more smug kept repeating “You need a xanax” and smiling. I snapped and yelled at to get the FUCK out of the store. He left.

You’re probally wondering about the thread title. My coworker has lived in the local neighborhood for most of her life. She knews his name; his real name (not just his street name). It’s Thaddeus [S.] :p. It would be entertaining if that worthing piece of shit dies horribley, Begging for life, ties streaming down his cheeks, pissing himself, voiding his bowels out of fear, in agongy:). Maybe a passer by will piss on his corpse as it lies rotting in the gutter. Eventually I suppose the health department will be called and he’ll wind up in bag buried in mass grave in Potter’s field :D.

I plan on calling my SM later when he’ll be awake and I’ve calmed down. I let y’all know how that goes. Happy Mother Teresa Day all .

Maybe this will do.

ETA: Sorry about that, bbs2k.

[Really_Not_All_That_Bright]

Too many smileys, did not read.

[kaylasdad99]

@Really_Not_All_That_Bright

Too many smileys, did not read.

I could re-do it without the smileys, but I think that would be against the rules.

[Skald_the_Rhymer]

I understand your vexation at Thaddeus [S]. I do not understand what the “enter” key has done that so vexes you that you refuse to touch it.

Really, you guys should make up. Life is sort, and you and Enter made SUCH a cute couple.

[maladroit]

if I read the op right sounds like the customer was trying to use you for banking purposes which you are not set up to do. I’d have referred him to a bank (depending on the time)

[velvetjones]

I didn’t really have any problem with the lack of paragraphs. Maybe I’m weird that way.

But what I don’t get is why he came in, bought a money order with cash, then came back later and tried to cash the very same money order. How does that make any sense? Scam?

[kaylasdad99]

@maladroit

if I read the op right sounds like the customer was trying to use you for banking purposes which you are not set up to do. I’d have referred him to a bank (depending on the time)

Banks open on Sunday where you are?

[Skald_the_Rhymer]

@velvetjones

I didn’t really have any problem with the lack of paragraphs. Maybe I’m weird that way.

But what I don’t get is why he came in, bought a money order with cash, then came back later and tried to cash the very same money order. How does that make any sense? Scam?

Needn’t be a scam. Most likely he bought the money order to pay a bill that was due or overdue, and then discovered that his creditor would not take it and demanded the sum be sent by Western Union, Money Gram or some such way. He could not use the money order to make the new transaction and thus needed a refund.

None of which excuses the dickery.

[Brad_the_Impaler]

@kaylasdad99

Banks open on Sunday where you are?

They actually are where I am. At least the branches inside grocery stores.

[Yorikke]

I’ve been in the same industry as you for almost 20 years. You lost control of the situation when you let him get to you with the “panic attack” comments. To win the contest, you must never, ever let them see that they are under your skin. It just makes them madder and madder when you keep as calm as a cucumber. They HATE it.

But frankly, fuck him. If policy backs you up, and he’s an asshole, and he wants you to break policy, no way. He lost all goodwill points when assholishness ensued. IF YOUR ASS IS COVERED, and it seems like it was, fuck him if he can’t act like a human being.

Joe

[Yorikke]

@Jeff

Do you fuckers not have debit machines? Up here they can do refunds onto debit cards.

Who the fuck even carries $100’s anymore? Thanks to bank machines the only time I have anything more than $20’s is when someone puts a $50 in an Xmas card.

Shitfuck, everyone has hundreds, it seems. When I count the safe deposit on Sat and Sun, we inevitably have taken in 25-35 hundred-dollar bills, which is about 25-30% of our cash intake. And I personally refuse at least a couple of hundies per shift, because of the reasons stated in the OP.

Joe

[cochrane]

Let me get this straight. Thaddeus S. came into your store to get a money order refunded and told you to take a Xanax? Well, no wonder. That was Rusty Venture. He always acts like a dick.

[alphaboi867]

Never post when you’re really angry and a buzzed.:o I can barely read my own post and I seem to have fallen into the deep end of Lake Crazy toward the end of the post. Anyway I spoke to my manager this morning. He’s behind me 100%. The guy was an asshole and we shouldn’t have even bothered trying to help him. If something like that happens again just tell them to come back tomorrow morning. If they refuse to leave call the cops. He also told me not to be afraid to call him at home if in my judgement that’s the best thing to do. He will being “having words” with the asshole next time he sees him in the store. Apparently we aren’t obligated to refund money orders even if we have funds on hand. Oh and I misheard my coworker.:smack: His name isn’t Thaddeus, it’s Theodus.

[Chimera]

@alphaboi867

His name isn’t Thaddeus, it’s Theodus.

Oh that’s much worse. I’d mangle it as often as I could.

“Hello, Th odius”
“Anything else, Thud ius?”
“See ya next time, Theolius”

“Back again, Theodeolius?”