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xash
11-01-2009, 01:47 AM
There are 10 kinds of people in the world. Those who understand binary, and those who don't. This thread is for the latter kind.

There used to be a thread (http://boards.straightdope.com/sdmb/showthread.php?t=260053) in GQ that gave you some good info on how to fix your computer from viruses or spyware, but that was more than 101 years ago. This is the new and updated version, back by popular demand. Now with shiny new tidbits. Meanwhile, those of you with Macs can just point and laugh.

Even if you don't currently have any problems, you could prevent future attacks by following the instructions below.

Q. My computer seems infected by some spyware/adware/virus. What do I do?

Here's what you need to do:

1. Go offline. Turn off WiFi, remove the Ethernet cable, or do whatever you need to go offline.
Note: If you see a fake "anti-virus" prompt, do not click anywhere on the screen. Just turn off your computer and follow these instructions.

If you are already infected with the fake "anti-virus" follow these steps first, then return and follow the rest of the steps in this thread:

How To Remove Antivirus Live and Other Rogue/Fake Antivirus Malware (http://www.howtogeek.com/howto/8693/how-to-remove-antivirus-live-and-other-roguefake-antivirus-malware/)

2. Backup any important data to an external USB drive or CD/DVD.

3. Install anti-spyware software

Download some spyware removers. If you have access to another computer, download these files on the other computer, then transfer them to your computer using a USB stick. Boot into Safe Mode in Windows on your computer, and run the following software:

Note: To boot into Safe Mode, press F8 just after powering on your computer, and keep pressing F8 in 3 second intervals till you see a screen with choices. Select "Safe Mode" (not Safe Mode with Networking) from the options and press enter. If you don't have access to another computer from which to download the software, then select "Safe Mode with Networking" instead. Once your computer boots up into Safe Mode, proceed with installing the following software.

ATF Cleaner (http://majorgeeks.com/ATF_Cleaner_d4949.html)
Note: Run this first to clean out all temporary files. This will greatly reduce scan time.

Malwarebytes' Anti-Malware (http://www.malwarebytes.org/)

Spybot Search & Destroy (http://www.safer-networking.org/en/ownmirrors1/index.html)
Note: Make sure to select "TeaTimer" and "Spybot Resident" options during install. TeaTimer is a bit heavy on resources, but will protect you from future attacks. If you have more than 1GB of RAM, select it. After running the full scan and cleaning up whatever was found, click on the Immunize icon on the menu on the left, and then click the Immunize button to immunize against known spyware.

Lavasoft Ad-Aware (http://www.lavasoft.com/)
[/URL]
Super AntiSpyware (http://www.javacoolsoftware.com/spywareblaster.html)

Panda Anti-Rootkit (http://download.cnet.com/Panda-Anti-Rootkit/3000-8022_4-10717196.html)

Trend Micro Rootkit Buster (http://www.trendmicro.com/download/rbuster.asp)

After installing each of the above, run them one after the other. Make sure to choose "Custom" install whenever possible, because some of these might install additional stuff such as toolbars and other options which you don't need. Once installed, update the software with the latest definitions before running the scans. Run each of the above in full-scan mode, one after the other. Make sure to clean/fix whatever it finds.

4. Install anti-virus software

Download and install one of the following free anti-virus software:

Avira AntiVir (http://www.free-av.com/)
Note: This is reportedly the best free anti-virus, but some users have reported issues with the definitions update function. If the update function doesn't work on your machine, uninstall and install another anti-virus from this list. For advanced users, if you want to disable the upgrade nag screen that Avira displays, please see this page (http://www.wikihow.com/Remove-the-Popup-Ads-in-Avira-Antivir).

Microsoft Security Essentials (http://www.microsoft.com/Security_Essentials/)

Avast! Anti-Virus (http://www.avast.com/eng/avast_4_home.html)

AVG Anti-Virus (http://free.avg.com)

5. Clean out temp files, and other junk

Download and run:

CCleaner (http://www.ccleaner.com/)
Note: This is a powerful cleaner software, be careful with what you select. Also run the registry cleaner from Tools/Registry Cleaner

6. Remove suspicious and unused starup entries

After using CCleaner to clean up temp files and cookies, go to the Tools option in CCleaner, then click the Startup option. Here, you'll see a list of all programs that startup when your computer boots up.

If you're sure of what you're doing, you can delete entries. If you are unsure, disable the entry instead.

If you want to scan any individual file on your computer against about 40 anti-virus programs, upload the file to the following site (free, no registration):

[url]http://www.virustotal.com/

You can also check each individual entry against the exhaustive list at the following link to decide whether to keep it or delete it:

http://www.sysinfo.org/startuplist.php
Note: Scroll down on that page to see the Search option, then type in the name of the startup entry to see what it's for.

7. Download and run HijackThis

If, after doing all of the above, you still find that something is not right on your computer - e.g. search results are being hijacked - then your only option to clean up is to get expert help for your individual case.

Download and run HijackThis:

http://free.antivirus.com/hijackthis/

Read the FAQ of HijackThis from the above link. Once you have saved your HijackThis log, upload it to the following forum to get help from a techie:

http://www.bleepingcomputer.com/forums/forum22.html
Note: Please read the instructions carefully before posting to the above forum

If you want to quickly scan your HijackThis log using a web-based automated tool, use this:

http://hjt.networktechs.com/
Note: Use this for reference purposes only. If you don't understand any of this, just get help from the bleepingcomputer.com forum linked above instead.

8. Re-install Windows

If you still have problems caused by spyware/adware/virus, do a clean re-install of Windows. Make sure to backup your product keys, etc. before doing a clean install. There are freeware tools that will extract keys from existing installations on your computer. One such tool is:

http://www.magicaljellybean.com/keyfinder/

9. Start a thread in GQ
If you believe that the solutions listed above do not apply to you, or you have attempted them and have further screwed up your computer, or if you are unsure about how to proceed, feel free to start a new thread in GQ.

10. Start a thread in the Pit
If you just can't take it anymore, rant about it.

11. Other useful software
Download and install Ghostery (http://www.ghostery.com/download) and set it to auto-update the blacklist.

This site contains an exhaustive list of the best free software for Windows, including Firewalls, Disk Deframenters, System Utilities, and other software to optimize your computer:

http://www.techsupportalert.com/

12. Backup Backup Backup
I cannot stress enough on this. Anyone who has lost data in the past will tell you how important this is. External USB hard disks are available for under $100 these days, and allow you to backup your entire computer.

My favorite backup software is Acronis TrueImage. It's not free, but totally worth the money:

www.acronis.com

Another favorite is Dropbox (http://www.dropbox.com). Download and install it, and set your important folders to backup directly to Dropbox.

Other free backup software options are reviewed here:

http://www.techsupportalert.com/best-free-backup-program

Note: This post will be updated from time to time. If you have general computer questions, or solutions to common problems, that you think will be of help to others and should be included in this thread, feel free to add it below. Some of the posts from this thead that contain useful info may be copy/pasted into the OP. Some posts may be deleted to keep this thread useful.

Thanks for reading.

-xash

xash
11-01-2009, 03:56 AM
If you wish to discuss this thread (rather than add info to it), feel free to do so in this related ATMB thread:

Where's the "Read this before posting a computer problem" sticky? (http://boards.straightdope.com/sdmb/showthread.php?t=536840)

Kal
12-07-2009, 03:56 PM
Lifehacker's guide to protecting yourself from drive-by browser malware attacks:

Link (http://lifehacker.com/5410941/protect-yourself-from-drive+by-browser-malware-attacks)

What Is Drive-By Malware?

Drive-by malware infects your computer by exploiting a vulnerability in your browser, browser plug-ins, or by opening a file in a hidden frame and exploiting a security hole in an application, like Adobe Reader. Think you only browse safe sites? They've also been known to hijack advertisements on popular sites. We'll take a quick tour through some of the best ways to protect yourself.

Cleophus
12-16-2009, 08:59 PM
I would like to suggest the new Microsoft Security Essentials (http://www.microsoft.com/Security_Essentials/) as a free AV solution. Ars Technicia (http://arstechnica.com/microsoft/news/2009/09/first-look-microsoft-security-essentials-impresses.ars) and Cnet (http://download.cnet.com/Microsoft-Security-Essentials/3000-2239_4-10969260.html) like it.

I have to caution about the recommendation to use TeaTimer, though. It relies on the user's experience to make correct decisions to a far higher degree than other active protection programs. If you're going to use TeaTimer, though, I must emphasize that you should not get into the habit of clicking "deny" without reading the dialog, especially if it popped up right after you made some change in an existing, legitimate program. I've known users who click "deny" every time TeaTimer pops up, regardless of what prompted the check. And, like any other active protection program, you shouldn't run two simultaneously.

Hilarity N. Suze
01-02-2010, 10:40 PM
Sometime in mid-Dec., as a result of having picked up some awful thing or another, I was following the directions given in the previous iteration of this message, when my computer failed.

It would not start in Safe mode. After that, it would never start again.

So, before following the steps given, be sure you know what you are doing. I didn't, and I deeply regret it, as I'm typing this from my old, slow computer, and I'm looking at paying somebody a lot of money to "wipe" my computer. Then I will have to install all my software again, which laborious as it is will be the easy part. The hard part will be finding all that stuff. I have some of it, but a lot of it is residing in a box somewhere in my garage. Hopefully, I labeled the box, because there are about 500 of them out there.


Note that as I was doing them in order I had already done #2, so I didn't really lose anything important, except I'm anticipating about 40 hours of MY TIME.

You need something for 3 different kinds of people. Knows binary, doesn't know binary, doesn't know shit about computers.

And the recommendation for person no. 3 (or would that be no. 11) would be: Find somebody who knows what they're doing!!!

BigT
02-26-2010, 04:58 AM
I saw the sticky, and I noticed that the malware scanner programs will not be able to automatically update their definition files in Safe mode. Most of the time, doing so offline is quite painless, and I wonder if we might should instruct people to do that.

Here are the links I found doing a quick Google Search. All you do is run the update installer after you install the program, but before you run it and do a scan.

Malwarebytes updates (http://www.malwarebytes.org/mbam/database/mbam-rules.exe) (EXE file)
Spybot updates (on the main download page (http://www.safer-networking.org/en/download/index.html).)
SuperANTISpyware updates (http://www.superantispyware.com/definitions.html)
Ad-aware update (http://www.lavasoft.com/mylavasoft/support/faqs/i-cannot-update-the-definitions-file-what-should-i-do) (a bit more difficult. Follow the second set of instructions near the bottom of the page)


I'm not sure about Ad-aware, as updating is a bit less painless. I don't know if the average user would find it worthwhile. I also couldn't find any for Panda Anti-Rootkit, and Trend Micro Rootkit Buster seems to always point to the latest version.

Wordy
03-06-2010, 01:40 AM
[1] First off, it appears there are quite a number of people that are getting this fake "XP Internet Security 2010" program on their computer. You guys are asking how to get rid of it when the real question you should be asking is why you got it on your computer in the first place.

Looking at various posts on the net, "XP Internet Security 2010" is NOT A VIRUS. It is a rouge program. This means that it cannot automatically install on your computer without you actually giving it permission to run. In my experience, it is usually the person in front of the computer that's at fault for downloading and running these rouge programs because they don't know any better. I know because I'm the family IT guy and I'm also a programmer. If you are really, really, really, really sure that you were "infected" at no fault of your own, I would like to hear about it.

These best overview of this rouge program is at http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010



[2] Now, onto the question of the "best malware defense". I would like to say as a computer security enthusiast, that once you've had untrusted code run on your computer, it is best to nuke it from orbit with a reinstall of your operating system. There is an easy way and a hard way of reinstalling your operating system.

The hard way is to manually reinstall Windows and all your programs every time you think you've been infected with something. The easy way is if you made an image of your hard drive immediately after you installed your operating system and favorite programs, using a tool such as Drive Image XML (free):

http://download.cnet.com/DriveImage-XML/3000-2242_4-10443230.html

With Drive Image XML, you store a fresh copy of your operating system on a external backup hard drive and when you think you've been infected, you just boot up from the external hard drive and your computer is quickly restored to when you first installed everything. A full restore will take on the order of 15 minutes compared to hours you could be spending trying to reinstall everything from scratch. The external hard drive will cost you about $50-$100 at your local computer store an can also be used to back up your data.

[3] Now, onto the subject of anti-virus programs. The important thing about anti-virus programs is to only choose ONE of them and let it update itself. Anti-virus programs should be install and forget. Don't go overboard by installing multiple anti-virus programs, that borders on paranoia and there are better ways to spend your time PREVENTING bad things from happening. On Windows, without a doubt, the best anti virus program is Microsoft Security Essentials (free):

http://www.microsoft.com/security_essentials/

Install it and let it do it's thing. Forget it is even there. Oh yeah, LEAVE AUTOMATIC UPDATES ON. DON'T FREAKING TURN IT OFF. You NEED updates for Windows and Microsoft Security Essentials updates itself through automatic updates.




[4] Now, for the most effective way of preventing unwanted "infections": Changing your habits. On Windows, NEVER EVER RUN AS THE ADMINISTRATOR UNLESS YOU ARE DOING SYSTEM MAINTENANCE. Always run as the limited/standard user. If you don't know what I just said, you are most likely running as the adminstrator with full privileges over your computer and I recommend you get someone to show you how to run as a limited/standard user.



[5] Upgrade to Windows Vista/7 for a better security architecture. Did you know XP is 10 years old? That's ancient and software security has greatly advanced since then. Windows Vista/7 has UAC, which is a GREAT feature, no matter what your run of the mill techy friend might tell you. If they tell you to turn UAC off, I say get a new techy friend because he/she is not competent with computer security. Vista/7 also has other features like more thorough DEP, ASLR, and kernel patch guard.



[6] I recommend you get the Professional version of Vista/7 if at all possible because it has a great feature called the Software Restriction Policy. This means that if you are an idiot, you can get a techy friend to set up your computer where you cannot run any programs other than the ones that are protected and installed with the administrator password. I can't stress how absolutely GREAT THIS FEATURE IS! It's one of the ways of making a computer idiot proof.


[7] Keep your non-Microsoft programs updated with the Secunia Personal Software Inspector: http://secunia.com/vulnerability_scanning/personal/ This program scans your computer and provides you with a list of required updates. It is highly regarded by security enthusiasts.


[8] If you pirate programs, may God help you.

kaoruchan42
03-08-2010, 06:30 PM
I find that one of the best ways to avoid malware is to use Firefox, or really any browser besides Internet Explorer, which really is a piece of junk. Firefox is definitely the best, with pretty much no security vulnerabilities. A simple piece of advice, but all too many people still use Internet Explorer, despite its vulnerabilities

You can get Firefox at mozilla.com

misling
03-28-2010, 10:14 AM
If you go with Firefox, make it even safer by using a couple of the security plug-ins. At minimum I'd recommend Adblock Plus and NoScript. Adblock Plus disallows ads (duh). NoScript prevents pages from running scripts, and also prevents popups. With NoScript you have to give permission to the sites for which you want to allow scripts/popups, such as your banking sites, but it's totally worth it.

BaconAndEggs
04-10-2010, 05:28 AM
I have a computer question- Hope this is the right place. Is there a way to have the computer automatically shut itself down after no mouse activity for say 10 minutes. I have a "friend" who just leaves the computer and forgets to shut it down. It annoys me so I would like to know how to make the computer do this.

BaconAndEggs
04-10-2010, 05:38 AM
I missed the edit feature. How do I get a a "system 32" to stop going on the screen everytime I start up the computer. I've looked for ways to delete it, but can't find a way.

Chickenwrangler
04-25-2010, 03:58 AM
I have a computer question- Hope this is the right place. Is there a way to have the computer automatically shut itself down after no mouse activity for say 10 minutes. I have a "friend" who just leaves the computer and forgets to shut it down. It annoys me so I would like to know how to make the computer do this.

If you're using Windows:-

Right click on Desktop - Screen Saver tab - click Power Button.

Here you have various options to put computer to Stand By, Hibernate or Shut Down

:)

foolscap
05-22-2010, 12:46 AM
When I have to reinstall windows I first
run some version of linux to format the drive
That way the drive is CLEAN.
No lurking virii hiding in some sector that windows cannot touch.
Then I install windows.

drumfun101
07-13-2010, 01:04 PM
Uh.... just get a Mac.

Done.

SH

DenAuffen
08-11-2010, 01:02 AM
Sorry - Macs, as smarmy as those ads are - have indeed had some virus activity as hackers are turning their attention in that direction. Maybe it's that smug "Nyaa nyaa We don't have viruses" taunting? As far as PC protection - I run Avast and also Threatfire (TF runs in the background and will not conflict with your main antivirus software). I found an article - PC Mag Best Freeware 2010 and it had a lot of good stuff.

Any Other Name
08-17-2010, 01:41 PM
[3] Now, onto the subject of anti-virus programs. The important thing about anti-virus programs is to only choose ONE of them and let it update itself.


Does the same go for Malware detection programs like Ad-Aware and Search+Destroy? Both protect actively (while browsing), AdAware with Ad-Watch Live, S+D as Resident and with TeaTimer, so it seems they might not work nicely together. MalwareBytes Anti Malware doesn't seem to have an active component, it seems to be a cleanup tool after problems occur (and it seems to work very well!). Specifically, I'm adding Microsoft Security Essentials which also protects against malware, and I already have Ad-Aware running Ad-Watch Live actively.

I like your suggestion about Drive Image XML. When there's a problem and you boot from the external drive, how does the operating system on the original drive get repaired? Data on the original drive (in My Documents and on the desktop) is unchanged?

[4] Now, for the most effective way of preventing unwanted "infections": Changing your habits. On Windows, NEVER EVER RUN AS THE ADMINISTRATOR UNLESS YOU ARE DOING SYSTEM MAINTENANCE. Always run as the limited/standard user. If you don't know what I just said, you are most likely running as the adminstrator with full privileges over your computer and I recommend you get someone to show you how to run as a limited/standard user.


I'm looking at UAC on Windows 7 on a new system. It seems like it allows you to have administrator privileges but to downgrade yourself to a regular unprivileged user (and add user privileges back whenever needed). If I'm running Windows XP on an older machine, is there anything similar I can do about an existing account which already has admin privileges? I hate to do all the work to essentially setup a new account with everything I've done to this account. Can I create a new admin account for use going forward and change the original account to a simple user? Can the original account be changed back to an admin in case it's necessary?

dzero
09-28-2010, 03:27 AM
If you go with Firefox, make it even safer by using a couple of the security plug-ins. At minimum I'd recommend Adblock Plus and NoScript. Adblock Plus disallows ads (duh). NoScript prevents pages from running scripts, and also prevents popups. With NoScript you have to give permission to the sites for which you want to allow scripts/popups, such as your banking sites, but it's totally worth it.
Excellent advice. Noscript will default to disallow scripts universally so you will have to permit (either temp or permanently) them for each site you visit. But it only has to be done once for sites that you trust and it is easy to do from a rt click context menu.

I would also recommend

1. flasblock - prevents flash from loading automatically
2. lastpass - stores your passwords securely and logs you in to sites while bypassing the keyboard and thus defeating key loggers.
3. Ghostery - identifies 3rd part web bugs on a page
4. xmarks - sync bookmarks across multiple machines.

Another important safety measure is to set your email client - whether it's run on your computer (eg, outlook) or is a web client (eg, gmail, yahoo) so that it does not automatically dl and display images. These are used to see if you have opened the email and can also be an entry point for phishing exploits and even malware.

BigT
12-23-2010, 04:08 AM
I'm looking at UAC on Windows 7 on a new system. It seems like it allows you to have administrator privileges but to downgrade yourself to a regular unprivileged user (and add user privileges back whenever needed). If I'm running Windows XP on an older machine, is there anything similar I can do about an existing account which already has admin privileges? I hate to do all the work to essentially setup a new account with everything I've done to this account. Can I create a new admin account for use going forward and change the original account to a simple user? Can the original account be changed back to an admin in case it's necessary?

I feel bad that I missed this. Someone created a third party UAC-type program for Windows XP before Vista/Win7 even came out. The latest iteration is called SuRun.

Here's an online guide (http://www.dedoimedo.com/computers/surun.html) to setting it up. It's pretty simple, and I recommend it to anyone who is running Windows XP and can understand that article. It includes a link to the program.

I will make some alterations: you don't need to create a new SuRunner account--you can use the account you're already using. What you do need to do is make sure you have one Administrator account that you do not make a SuRunner. And you will have to install SuRun while you are an administrator.

If you now have two accounts instead of just one, and you want to make one account automatically log in, you can access a sometimes hidden Control Panel at Start > Run > "control user userpasswords2". And if you want to hide the Administrator account from the login screen, you can get TweakUI (http://www.annoyances.org/exec/show/tweakui), run it as an administrator, and go to Login, and uncheck the appropriate option.

Bosda Di'Chi of Tricor
05-10-2011, 04:36 PM
Nasty new malware aromud.

My computer at work was so badly damaged that IT had to replace it.

Z. R. Test
05-29-2011, 01:09 AM
The Mac is under attack! Again, anyway, but this time it's a bit more widespread. Don't Panic. It's not that bad.

Turns out some entrepreneur has created a fill-in-the-blank malware generator for Macs, just like they have em for PCs. This malware Trojan is going under various names, such as MacDefender, MacProtector or MacSecurity. It does the usual schtick, trying to tell you your Mac is infected and getting you to give them your credit card number. It is NOT a virus in the purest sense of the concept, so it's relatively harmless and won't corrupt your computer at this point.

If you already have gotten the trojan, or want to read about it, Apple has issued a support page here (http://support.apple.com/kb/HT4650) that will help you understand and remove any malware that may have latched onto your Mac. If you aren't sure what to do and are near an Apple store, a Genius can remove it for you for free. Just make an appointment first.

A few steps you can take to help yourself:

- If you use Safari as your browser, open Safari> Preferences ... And under the General tab uncheck the 'Open "safe" files after downloading' check box. This will prevent the malware from attempting to load itself if you accidentally download it.

- NEVER install or allow to be installed a program you are unsure about (goes for Mac and Windows). If something pops up and asks for your password without you being sure what it is, it's safest to say No (or "Deny" or "Cancel") and ask someone later.

- Consider any messages that pop up stating your Mac as being infected with viruses as a hoax, then deny, quit or force quit Safari or whatever browser your using to get away from it.

- You really don't need any anti-virus software on your Mac if you take these precautions. If you want to get something, anyway, try Sophos (http://www.sophos.com) as they have a free version available.

Apple says it will be issuing an update soon that will attempt to prevent these malware attacks. We'll see.

Wizard One
05-29-2011, 11:28 PM
I've done a lot of work in corporate environments and with the DoD. THEY NEVER, EVER, EVER clean a system. They format and reload it.
So, first lesson: BACKUP.
Second lesson: BACKUP.
Third LESSON: Yep, BACKUP.
Then, reload the operating system, formatting the system first OR have a drive image made, which would overwrite the entire hard drive. Then, you can restore your BACKUP.
And if you backup from C: to C:, you'll not make that mistake again, after losing everything.
Back it up to another hard drive, preferably a bit larger than your primary drive and leave it unattached until it is needed for restore.
The problem is, quite a few malware programs download updates AND other malware programs.
So, you just don't trust it again. Besides, some of that malware makes the box forever unstable, in spite of registry cleaners. And I'm the maniac that manually exterminates malware for fun, after figuring out what it does (or tries to do).

Paul12
05-30-2011, 02:54 PM
Those are excellent instructions xash. ;)

Here is a removal guide that may prove to be useful to anyone wanting to remove malware from their computer: http://realsecurity.web.officelive.com/removemalware.aspx

boneman1st
06-23-2011, 04:30 AM
Come on, after 35 years in the computer hardware and software business these answers are the silliest use of this board. Just goggling can give these answers. Why would anyone think that this board can supply this answer :smack:? My advise would be to find someone who can give a good honest reference to a person or shop that will give you an honest price for honest service and advise :). Pride, the most used emotion today opposite from humility.
No real answer to this question because the user is imperfect like all people. Take this into mind a true knowledgeable person has forgotten more then you will ever know about the subject. That leaves margin for error even with the most skilled engineer, technician, journeyman or person Ö .

Fear Itself
06-23-2011, 05:17 AM
Come on, after 35 years in the computer hardware and software business these answers are the silliest use of this board. Just goggling can give these answers.The goggles! They do nothing!

polish
08-21-2011, 12:59 PM
If you have online banking, your banks should provide you with free anti virus

Bosda Di'Chi of Tricor
08-21-2011, 04:29 PM
Come on, after 35 years in the computer hardware and software business these answers are the silliest use of this board. Just goggling can give these answers. Why would anyone think that this board can supply this answer :smack:? My advise would be to find someone who can give a good honest reference to a person or shop that will give you an honest price for honest service and advise :). Pride, the most used emotion today opposite from humility.
No real answer to this question because the user is imperfect like all people. Take this into mind a true knowledgeable person has forgotten more then you will ever know about the subject. That leaves margin for error even with the most skilled engineer, technician, journeyman or person Ö .

Again, please?

Fear Itself
08-21-2011, 04:33 PM
Again, please?He hasn't posted in two months, I doubt he is coming back.

simoncarl
09-23-2011, 07:02 AM
Thank you for sharing, I'm new to this Computer and I really need to read some useful materials. Something is messing up my computer, the porn website automatically pop-up. Although I'm using firefox but still it will pop-up in IE7. Sigh!

TrueYears
10-25-2011, 07:23 PM
I find it that Malaware Remover, Spybot remover and CCleaner have work best for me for keeping my pc clean of bad things

emoticorpse
12-13-2011, 08:02 PM
to remove malware best thing to do is format after you save all your stuff. If you don't know how to do that it's complicated so unless you're lookin for a project don't attempt it cuz it can go wrong real easy.

To strictly attempt to clean a already infected virus i suggest in this order

depending on how bad it is I'd suggest a system restore to reasonable period of time you were virus free

then run malwarebytes antimalware is about all you really need I mean it's the best you can get If that won't get something off I don't know what will but after that use ccleaner to clean junk files and that's about as good as you can get to actually remove malware

as far as protection make sure you got a good firewall , antivirus and for malwarebytes antimalware the paid for version which has active monitoring

ryzeup45
01-05-2012, 04:45 AM
i do face many problems with my PC. i had formatted it many times due to virus. i am using free version of anti virus and i uses internet too, that are the reasons behind the problem. how can i protect my PC.

Red_Hoodie
02-09-2012, 01:18 PM
So I have a quick question for the geeks who are obviously much more knowledgeable than I am. I'm not an idiot with computers, but I'd rather have a real person's advice, rather than using one of the dubious links Google gave me that don't have much to do with my question.

I've got a Dell Inspiron 15 with Vista - yes, I know, stock as hell, long story - and although I've had flawless performance the two and a half years I've owned it, it's been acting funny lately. Mostly when I'm online and I'm browsing, I'll get (NOT RESPONDING) all of a sudden, and then nothing works, no CTRL+ALT+DEL, no Task Manager, nothing. I have to hard power cycle, reboot, it runs chkdsk, everything is copacetic, and I go on as usual...until it happens again, 5 minutes or 5 hours down the line.

I run MSE, Avira, and Malwarebytes. Not one has turned up a single issue. Yes, they're all updated.

I use frequently use CCleaner to uninstall shiat I'm not using, and clear my startup list. Everything is updated to within an inch of it's life.

So I bought a WD My Passport 500GB drive, the better to clean my lappie with. I installed the software and ran a backup, thinking that if I used it as a separate storage device and cleared as much as I could from the laptop, things might run a bit smoother. However, I'm not really happy with not being able to browse the files on the WD. I'd rather be able to access and use it just like a flash drive. Is wiping the external drive and using it like a huge memory card a possibility?

candiceslegacy
03-05-2012, 01:37 PM
**How To Remove Antivirus Live and Other Rogue/Fake Antivirus Malware:
I have searched site after site to find a list like this....and have always found only one answer at a time....which has caused me to have the "virus" appear again after about a week for the past year!!OMG..THANK YOU SO MUCH FOR THE LIST OF HOW TOs! Virus found, and deleted and am trying the list of "fix its" hopefully I wont see the same malware again....i will know in the next week....and again thank you for posting them all in one place!!

Modevo
03-25-2012, 08:59 PM
Avast Free AV seems to be working rather well. I used to use Microsoft Security Essentials, but it had an average detection rate.

john25
03-31-2012, 09:19 AM
You can protect your computer from malware by using antivirus. You can use avast version 6 for this job but if you start using avast please do not use another antivirus.

TelecasterLPGTop
03-31-2012, 07:30 PM
Stop using Microsoft operating systems and replace Windows with one of the Linux distributions. Ubuntu 11.04 is a good one and 12.04 coming out in 2-3 weeks is supposed to be better. You'll never need another piece of anti-virus or anti-spyware software ever again, not even a firewall is needed although there's one available.
Who do you think creates most of the viruses ? Ask yourself, "who gains?" and follow the money.
Linux OSs are designed in a different way to M$oft so it's difficult for viruses/spyware to get into them.
The best thing is that Ubuntu is totally FREE just Google "download Ubuntu" burn your boot disc and you're free of Micro$oft.

TelecasterLPGTop
03-31-2012, 07:36 PM
All the Mainframe computers use Linux based operating systems, yes even Microsoft, the Department of Defence and many more. You don't think that they'd trust their data with such a bug filled OS as Windows do you ?

ralph124c
04-27-2012, 07:04 PM
I dumped IE and now use Firefox. So how does that #$*!%% Zedo cookie get into my system?

Fear Itself
04-27-2012, 08:50 PM
I dumped IE and now use Firefox. So how does that #$*!%% Zedo cookie get into my system?Firefox uses cookies. (http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies)

swilson
07-07-2012, 05:37 AM
Avast Free AV seems to be working rather well. I used to use Microsoft Security Essentials, but it had an average detection rate.

I have used Avast before but had issues with malware which I couldn't figure out how to fix the problem. I then used Norton to clean the problem, but I still like Avast. Are you still using the Avast after all this time? I would like to try it again.

oreally
07-08-2012, 08:41 AM
All the Mainframe computers use Linux based operating systems, yes even Microsoft, the Department of Defence and many more. You don't think that they'd trust their data with such a bug filled OS as Windows do you ?
I think not being able to install Windows on a mainframe might factor in as well. DoD uses Windows a TON overall.

Anyway I use AVG and no complaints (so far). I did have a non-virus issue with some files which MalwareBytes solved, really like that one FWIW.

abhilasha
07-10-2012, 06:05 AM
I use malwarebytes.. anti malware... Quite Effective

CC
07-11-2012, 11:52 AM
AVG comes with an option to install the AVG toolbar and set the AVG Search as the default mode. Do not accept this option if you think you will EVER want to use any other search engine because it is very difficult to get rid of. You can tell your computer that you want to use Google as your default search engine, as your home page, or whatever, and AVG will just hijack it and insert itself right in the front of the line again. Ironic and infuriating for an anti-virus program to include a piece of software that is almost impossible to remove.
I had to uninstall all the AVG toolbar stuff using the IObit Uninstaller (free) because just going through the uninstall procedure in XP didn't do it for me. Just sayin'

oreally
07-12-2012, 06:13 AM
AVG comes with an option to install the AVG toolbar and set the AVG Search as the default mode. Do not accept this option
NEVER install "toolbars." Invasive and pointless.

Banquo
08-07-2012, 02:51 PM
If you use Firefox get the NoScript add-on. This will allow you to prevent malicious code from being executed through hacked flash ads and java based scripts, which are primary methods of delivering malicious payload.

http://noscript.net/

You can enable/disable flash, java ect. for any site and has a nifty benefit of preventing videos from playing automatically when a page is loaded.

Bosda Di'Chi of Tricor
08-07-2012, 05:03 PM
If you use Firefox get the NoScript add-on. This will allow you to prevent malicious code from being executed through hacked flash ads and java based scripts, which are primary methods of delivering malicious payload.

http://noscript.net/

You can enable/disable flash, java ect. for any site and has a nifty benefit of preventing videos from playing automatically when a page is loaded.

Can anybody else vouch for this link? :dubious:

running coach
08-07-2012, 05:07 PM
Can anybody else vouch for this link? :dubious:

Seriously?

That's probably in the top three Firefox add-ons. He just linked to the developer's site rather than Firefox.

Fear Itself
08-07-2012, 05:10 PM
Can anybody else vouch for this link? :dubious:You can get the the NoScript add-on through FireFox: Tools/Add-ons/ Search "noscript" and install.

Banquo
08-08-2012, 08:57 AM
Sorry about that. I should have linked to the firefox add-ons page

Mike Osullivan
08-24-2012, 04:54 AM
Many people skip the safe mode scan.... Don't!
The nastiest virii tend to hide in the boot sections or as rookits attached to processes. The only way to remove many of these is a scan in safe mode ;)

zephyr9
09-17-2012, 12:58 PM
Thank you for posting this!

iseethink720
01-11-2013, 12:59 AM
personally I use Avast free anti-virus. It works fine with me. It blocks all virus and malwares. and best of all it's free! :)

jaketheweight
01-19-2013, 12:05 PM
Hi, last night I got his virus or trojan Canada Polizei Cybercrime Investigation Department basically i'm on this website and the screen turns white my webcam snaps a picture of me and this outline comes up saying i'm distrubuting copyrighted material and this is an offical looking website, says i have to pay $100 fine or my computer won't be unlocked. Clearly fake I think I got it through flash, anyways my computer is completely locked only thing I can do is turn it off and restart, I do that a bunch of times It won't even start in safe mode, so I try safe mode with command prompt. I keep hitting enter I get into prompt and manage to restore the computer to a previous date from last week. I get into my computer and run malwarebytes full scan like a hour and 20min later it finds 12 items I removed them successfully. My question is the virus removed from my computer now? Or is it still lingering around? And if so how do I get rid of it completely

jaketheweight
01-19-2013, 12:49 PM
ok quick reply, I still have the virus it is a fake flash player update, it still pops up but I don't open it just end task, this allows me to continue using my computer. But how do I get rid of this? Clearly virus scans don't work

Quartz
01-20-2013, 06:45 AM
For quick and easy (re)installation of MSSE, Malware Bytes, and umpteen other utilities, go to Ninite.com (http://ninite.com)

Jimi
01-27-2013, 04:29 PM
I always use http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html

It is top notch and only takes 7/8 minutes max tae run it.

captainhurt
02-07-2013, 03:29 PM
If your PC is NEW, consider returning it and buying a Google CHROMEBOOK. They are all over amazon, best-buy for $199-$249 and have the FASTEST BROWSER

Chromebooks are very simple to use, very fast, immune to viruses (they dont need all the "anti-virus" , "anti-malware" stuff mentioned by others in this discussion.
Chromebooks are backup-free! (no backups required)
Chromebooks dont require expensive microsoft licenses to create and work with documents and spreadsheets

Simply put, chromebooks are the cheapest, easiest, latest, most secure, fastest-booting laptops around.

Honey
02-07-2013, 04:54 PM
nm

Quartz
03-09-2013, 02:40 PM
Apparently, there's a nasty little piece of Adware called Text-Enhance doing the rounds. It's even apparently included in Adobe Shockwave.

Here (http://botcrawl.com/how-to-remove-text-enhance/#List) are instructions on how to remove it.

Kean321
03-23-2013, 10:12 PM
Just avoid malicious sites or download weird stuff, those usually contain viruses or spywares. Update your virus scanner weekly and scan it all regularly.

It's not really that hard, it's just a matter of being cautious with certain things especially on the internet.

iaanhayden
03-25-2013, 01:24 AM
Donít use document distributing programs like Kazaa, Bear Share, or any other gaze to gaze distributing programs. These are RIDDLED with junk, and will murder your PC. Use Firefox as your web browser. Firefox is a safer browser than Internet Explorer, Safari, and Chrome. Donít skip this step, as there are add-on additions that will farther protect your PC.

Byte Ryder
04-11-2013, 10:43 PM
The ultimate solution is to back up any documents and photographs, fire up the computers Recovery Disk (usualy recieved with computer or resident on a partition on the hard drive.)

Reload the whole system. Re do all the Updates, bring back the documents and photos from you backup. Reinstall your software. It's a bit time consuming, but the only sure way to clean you computer.

Bean7
04-28-2013, 03:17 PM
i use Malwarebytes Anti-Malware but i think it don't work properly, can you suggest other anti-malware?

Fear Itself
04-28-2013, 04:29 PM
i use Malwarebytes Anti-Malware but i think it don't work properly, can you suggest other anti-malware?SuperAntispyware Free (http://www.superantispyware.com/superantispywarefreevspro.html)

Though if MalwareBytes isn't working, then SuperAntispyware may not work either. Have you tried running them in Safe Mode?

CC
05-12-2013, 04:04 PM
All this talk about back up this and back up that. What, exactly, should I back up? All the programs in the program file? All the saved stuff in my files? And if I do back that stuff all up, don't I wind up with whatever infections they contain anyway? I'm about ready to get a new computer, but before this one crashes, I'd like to have all the stuff saved that I will transfer to the new one. But what does that entail?

Quartz
05-13-2013, 10:12 AM
You back up according to the capacity of your backup media. If you're backing up to a DVD drive, you might only back up your documents, your favourites, game save files, and the like. If you're backing up to an external hard drive, then you generally back up everything.

brownsugar
05-22-2013, 05:48 AM
Thanks for the wonderful article

Fir na tine
05-26-2013, 01:27 PM
Thanks for posting this. Malwarebytes Anti-Malware just saved my ass from a nasty trojan. I use Firefox and the bug was causing Explorer to launch randomly by itself and go to various oddball websites.

danielwilson
07-09-2013, 01:21 AM
I always use antimalware :Antivirus & Antispyware Scanning . This is very effective.

Wile E
08-28-2013, 12:03 PM
I just had to help a coworker remove a bunch of crap from her computer. I am by no means a computer expert but I know a lot more than she did. She had several browser hijackers, toolbars and other crap. I tired to use her computer to search for the programs I wanted to install and other things would start to install. I uninstalled a bunch of stuff from the Program list that were all installed on the same couple of days. I'd install a couple things and then something else would take over. I had to avoid the urge to throw her computer across the room.

Best I can figure is that somehow she got infected with the Conduit Search Toolbar thing which isn't supposed to be a virus but totally is/behaves like one. Or it could have been her kids adding a Program called IMVU as an online chat type thing. The toolbar for that was the last to get rid of. I still have to uninstall that program but we ran out of time so I just disabled it in the browser. This concerned me because I found a couple VNSFW images in her recycle bin and was afraid someone may have sent these to her kids, she says they weren't hers and I believe her because I doubt she'd let me have run of her computer if she had stuff she didn't want me to see. Her kids have their own computers, too and I can't imagine how messed up they may be.

Her antivirus was Vipre but it disappeared and obviously did not protect her. When I went to re-add an AV program the cnet reviews for it did not sound great so I used Avast, which is what I use. I added Mal-warebytes and it found about 300 items, then I ran Ccleaner and added adblock to Chrome. We were getting a lot of the "this program cannot run because *.dll is missing" errors but we were still able to open programs. I told her to make a note of any programs that don't open and we may need to re-install them.

Do I really need to add all those other programs? I use Spybot myself but I recently tried to update AdAware and it basically took over my computer, my search bar and I ended up uninstalling it. I am going to take another look at her computer tomorrow so I am trying to get a list of other things I need to do or install.

bobalazs
09-18-2013, 12:15 AM
Can I just add Comodo Internet Security to the free AV list?

Little Nemo
09-25-2013, 03:53 PM
I've also recently got the Conduit Search virus. I've switched my search back but it's still there in my files. Any advice on how to clear it out? I'm using Windows 8.

I'm also wondering if the OP could be updated. I suspect there have been advances since it was written in 2009 and the information in it is no longer up to date.

Askance
09-25-2013, 09:01 PM
I've also recently got the Conduit Search virus. I've switched my search back but it's still there in my files. Any advice on how to clear it out? I'm using Windows 8.
If you've tried stuff in the OP and it doesn't help, start a fresh thread with all you've tried, I'd suggest.

I'm also wondering if the OP could be updated. I suspect there have been advances since it was written in 2009 and the information in it is no longer up to date.
"Last edited by xash; 06-24-2012 at 05:16 AM. Reason: Added Ghostery and Dropbox"

Battle Pope
09-25-2013, 09:08 PM
I've also recently got the Conduit Search virus. I've switched my search back but it's still there in my files. Any advice on how to clear it out? I'm using Windows 8.

I'm also wondering if the OP could be updated. I suspect there have been advances since it was written in 2009 and the information in it is no longer up to date.

Got hit by this bugger last week, good instructions here (http://botcrawl.com/how-to-remove-conduit-search-malware/) on getting rid of it (I followed the manual instructions).

Fear Itself
09-25-2013, 09:15 PM
I've also recently got the Conduit Search virus. I've switched my search back but it's still there in my files. Any advice on how to clear it out? I'm using Windows 8.Go to this page (http://www.surfright.nl/en/kickstart) and create a Hitman Pro Kickstarter USB flash drive on a clean computer. You will need a flash drive that has nothing on it you want to keep, because Kickstarter will format it and created a bootable USB device. Plug the Kickstarter flash drive in to your infected computer, restart and access your boot menu (varies by manufacturer, usually ESC, F10 or F12 at the manufacturer's screen.) Select the USB boot device, then follow the instruction on the Kickstarter page.

Bosda Di'Chi of Tricor
10-07-2013, 06:15 PM
What's a good free security software?
I got a new (used) computer, & it only has MSE

Doughbag
10-09-2013, 09:11 AM
Can I just add Comodo Internet Security to the free AV list?

Comodo Internet Security works fine, very good FREE product.

One common problem (I personally noticed) with it is: sometimes you cannot print with Office Starter (Word Starter & Excel Starter) and Windows Live Mail

Other than that it works very well.

Bosda Di'Chi of Tricor
10-09-2013, 04:15 PM
What's a currently good, free security software?

jtur88
01-10-2014, 11:44 AM
I use IObit to uninstall stuff I don't want, and Toolbarcleaner to look for creepy plugins, toolbars, and startup junk. But work very well for me, and I never have a problem.

Doughbag
01-15-2014, 12:01 PM
Comodo Internet Security works fine, very good FREE product.

One common problem (I personally noticed) with it is: sometimes you cannot print with Office Starter (Word Starter & Excel Starter) and Windows Live Mail

Other than that it works very well.

Comodo Internet Security has at the moment problems with Windows 8.1

jtur88
02-06-2014, 07:31 AM
I use two systems regularly to check for malware:

Toolbarcleaner.com, which quickly gives me an overview of any toolbars or similar malware that might have sneaked into each browser, as well a a review of my startup programs.

Iobit.com, a much better and more comprehensive uninstaller program than the one provided by Windows in the control panel. It lists all uninstallable programs, can be sorted by most recent date, to view recent programs that I might not have intended.

Raider Duck
03-28-2014, 04:11 PM
One BIG recent change to free antivirus programs: Late last year, Microsoft laid off almost the entire Microsoft Security Essentials team, and MSE now regularly bombs the independent tests. I myself had an experience with it letting a browser hijacker in. So uninstall it and switch to something else.

Bosda Di'Chi of Tricor
03-28-2014, 07:12 PM
One BIG recent change to free antivirus programs: Late last year, Microsoft laid off almost the entire Microsoft Security Essentials team, and MSE now regularly bombs the independent tests. I myself had an experience with it letting a browser hijacker in. So uninstall it and switch to something else.
So, what's good now?

AskNott
08-18-2014, 03:54 PM
Is Java a good thing these days? In today's two attempts to get an update, the updater kept throwing other programs in, that I didn't want. I finally gave up and shut it all down.

Lochdale
09-15-2014, 10:50 AM
Whilst trying to download Mozilla on my new PC I somehow got the Astromenda malware (makes Astromenda my browser on start up/ Have followed the instructions on how to remove it but any decent online scrubbers that people recommend?

rustyrunner
10-20-2014, 10:37 AM
This is all interesting, and frightening, but can anyone explain how my 12 year old HP desktop computer, (basic free Avast antivirus, communicating here) is still performing well on and offline despite Microsoft's abandonment, when both children's laptops have recently sucumbed irretreviably 2 months outside 1 year warranty?

Taajsgpm
10-24-2014, 01:52 PM
Excellent advice. Noscript will default to disallow scripts universally so you will have to permit (either temp or permanently) them for each site you visit. But it only has to be done once for sites that you trust and it is easy to do from a rt click context menu.

I would also recommend

1. flasblock - prevents flash from loading automatically
2. lastpass - stores your passwords securely and logs you in to sites while bypassing the keyboard and thus defeating key loggers.
3. Ghostery - identifies 3rd part web bugs on a page
4. xmarks - sync bookmarks across multiple machines.

Another important safety measure is to set your email client - whether it's run on your computer (eg, outlook) or is a web client (eg, gmail, yahoo) so that it does not automatically dl and display images. These are used to see if you have opened the email and can also be an entry point for phishing exploits and even malware.

Great posts thank you

SamEdward
11-28-2014, 02:17 PM
That is some awesome sweet article for me too much too read but in short what I got is that If I get virus I got to follow your steps

JohnClay
12-02-2014, 04:38 AM
I recommend the free program "Should I Remove It?"
http://www.shouldiremoveit.com/

It allows you to remove anything you've installed and shows the percentage of people who decided to remove the programs.

JohnClay
12-23-2014, 12:09 AM
I had a friend who had dozens of problems showing up in "Should I Remove It". One of them kept on showing up when I tried to remove it and did a refresh. It recommended herdProtect. (BTW I also used Avast to try and remove trojans, etc)

http://www.herdprotect.com/
I was impressed by herdProtect. It even suggested items that were suspicious that I ended up keeping. It also shows items that aren't "signed" and I removed all of those. It suggests an automatic system restore in case you want to undo program removals. It also suggested I do a scan in safe mode. The scans take a while but it eventually seemed to fix all of the hijackings, etc, in the end. BTW it says it uses "68 anti-malware engines in the cloud".
http://www.herdprotect.com/engines.aspx

archer.
01-02-2015, 12:36 AM
Thank you! I'll be sure to follow all these steps as thoroughly as I can. I can be a bit...clumsy and forgetful. But seriously, thank you. I'm going to bookmark this. <3

Gonzori
01-18-2015, 04:39 AM
I use HitmanPro. Its the best from my experience but you'll have to find a crack or pay for it.

engineer_comp_geek
01-18-2015, 08:24 AM
Moderator Note

I use HitmanPro. Its the best from my experience but you'll have to find a crack or pay for it.

Welcome to the SDMB, Gonzori.

Please note that advocating the use of cracked software is forbidden here.

From the SDMB Registration Agreement:

You agree not to post material that in our opinion encourages activity that is illegal in the U.S.

No warning issued.

JBGUSA
01-25-2015, 05:38 PM
So far, Kapersky seems to be the gold standard. Not cheap though.

Cartoonacy
02-25-2015, 03:37 PM
This is all interesting, and frightening, but can anyone explain how my 12 year old HP desktop computer, (basic free Avast antivirus, communicating here) is still performing well on and offline despite Microsoft's abandonment, when both children's laptops have recently succumbed irretrievably 2 months outside 1 year warranty?

It's very possible that your children visited a website that downloaded something nasty onto their laptops.

notfiveo
03-19-2015, 12:17 PM
I use recovery mode in Windows and just go back to a pervious version that was saved prior to the virus or malware. The key is to make sure that you regularly run recovery mode and save earlier versions.

ftg
03-19-2015, 01:14 PM
I use recovery mode in Windows and just go back to a pervious version that was saved prior to the virus or malware. The key is to make sure that you regularly run recovery mode and save earlier versions.

First, "recovery" is not what you mean. You mean "restore". Recovery is for going back to square one or to a complete backup. If you do a recovery, you lose all data, settings, installed programs, etc. since the last backup.

Restore will do very little against many types of malware. They will embed themselves in places that Windows doesn't save. E.g., boot sectors and the like. One particularly nasty one I came across set a special value for the window directory so when it is accessed, a program is run: namely the malware control code (at boot up). Windows doesn't save directory settings like this. (Nor does it come with software to detect and fix it.)

Also, a lot of malware just plain disables restore, including wiping the old copies.

Restore mode is generally only useful for some "innocent" errors. Not malware.

Lilian
04-23-2015, 05:30 AM
I can't scan with my anti-virus program in safe mode. It doesn't even start. Am I doing something wrong or is it something wrong with the anti-virus program?

bob++
04-23-2015, 06:42 AM
Does it work in 'normal' mode?

Lilian
04-25-2015, 04:05 PM
Does it work in 'normal' mode?

Yes, I can scan with it in "normal mode". I've read that it would be a good idea to also sometimes run a scan in safe mode but it doesn't work.

Wile E
05-15-2015, 03:15 PM
My boyfriend is at it again with infecting his computer. I don't really want to start a whole new thread about it, I just have a couple questions.

I just want to know if anyone has heard of a browser hijacker or virus that displays an eyeball in the search bar. Googling has only found something called Eye Perform which sounds suspicious but I'm not sure if it's what he's seeing.

Also, has anyone used something called Spyware Blaster? My googling for an answer came up with a page that recommended it for preventing infections. It has a decent rating on C-net and I am hoping it might help keep him from getting re-infected but his problem is he falls for stupid stuff and clicks on it and even most antivirus programs can't protect you when you agree to install crap.

Or do you have any other recommendations for something to prevent infections? For the record he had AVG installed and ad block plus installed in firefox, neither prevented him getting infected and whatever it is disabled them.

Fear Itself
05-15-2015, 05:09 PM
SpywareBlaster is a good tool to add to your security arsenal, but it is not a comprehensive anti-malware program. It downloads a list of known malware websites and programs and puts it in your restricted websites list so it prevents downloads from those URLs. It gets updated once a month, which must be done manually unless you pay the $14.95 for autoupdate.

If you are going to pay for protection, consider MalwareBytes Premium (http://www.malwarebytes.org/lp/inproduct2x/?var=3&x-source=inproduct&x-action=comparison_chart), $24.95 per year which covers up to 3 PCs. It targets common adware and spyware before it can install itself. MalwareBytes also offers a realtime anti-exploit program (http://www.malwarebytes.org/antiexploit/) that plugs security holes in your browser that may let spyware install itself.

Unfortunately, there is no silver bullet that can protect a PC from all threats. The belt and suspenders approach, utilizing several compatible security programs yields the best results, IMHO.

ufel
06-20-2015, 06:40 PM
there's almost no memory to invade. Linux based, there's very little malware, etc, written for it. doing a "powerwash" resets the computer to factory new status, but saves your files and favorites. I used to have problems every week, having to have 2-3 laptops just to keep ONE working. Now, with my little chromebook, I have no pc problems at all.

ufel
06-30-2015, 04:40 PM
u know what works a LOT better, guys? Just dont go on the net with anything but a chromebook. It's basically Linux, never has a problem, it's GOT no computing capability and nobody writes much in the way of bad stuff for it. :-) $150 at wally's. do a simple, one button 'powerwash" now and then, and that resets the netbook to factory specs, but won't delete your favorites or your docs. I've had no problems now in 6 months with it and I had NOTHING BUT trouble with several laptops before that.

Quartz
07-01-2015, 05:20 AM
My boyfriend is at it again with infecting his computer. I don't really want to start a whole new thread about it, I just have a couple questions.

I just want to know if anyone has heard of a browser hijacker or virus that displays an eyeball in the search bar. Googling has only found something called Eye Perform which sounds suspicious but I'm not sure if it's what he's seeing.

Sounds like it's malware called Navidad (https://www.f-secure.com/v-descs/navidad.shtml). Except that in this case it's working.

DrWatson
12-24-2015, 11:11 AM
Install Adblock Plus and Privacy Badger.

https://adblockplus.org/

https://www.eff.org/privacybadger

Nuff said. :)

CCitizen
05-01-2016, 10:54 AM
I have

1) Malwarebytes

2) Superantispyware

3) Sandboxie

4) Ccleaner

CCitizen
05-01-2016, 10:55 AM
Install Adblock Plus

https://adblockplus.org/

Installed. But do these programs slow down the computer?

J0HN_TIT0R
11-03-2016, 01:05 AM
Installed. But do these programs slow down the computer?

No, adblock plus won't effect performance at all.

voltaire
11-17-2016, 04:04 PM
No, adblock plus won't effect performance at all.
That is incorrect.

Brooky
11-29-2016, 02:30 AM
I have Adblock, CCleaner, Avast & still got something ~have to remove everything,

JBGUSA
05-16-2017, 07:40 AM
Do any of these things work against the recent attacks last week?

PastTense
10-01-2017, 04:55 PM
There have been some recent questions about Kaspersky because of some association with the Russian government:
http://www.latimes.com/business/technology/la-fi-tn-kaspersky-antivirus-20170918-story.html

JBGUSA
10-01-2017, 07:00 PM
There have been some recent questions about Kaspersky because of some association with the Russian government:
http://www.latimes.com/business/technology/la-fi-tn-kaspersky-antivirus-20170918-story.htmlIn my humble opinion Kaspersky is the best I've had. Certainly beats McAfee and Norton.

Riviera
10-22-2017, 01:49 PM
I don't have much money for personal use. My purchased windows 10 laptop with Windows Security Centre (former Windows Security Essentials and Windows Defender). It's free from Microsoft. That's good for me.

ThelmaLou
11-13-2017, 08:09 PM
I have Kaspersky and have had it for years. It runs a quick scan every day. Do I still need, for example, Malwarebytes, and other anti-malware software?

Sadder
11-28-2017, 04:34 AM
Many people skip the safe mode scan.... Don't!
The nastiest virii tend to hide in the boot sections or as rookits attached to processes. The only way to remove many of these is a scan in safe mode ;)

Instead, suggest some tools to avoid hacking

risen28
12-20-2017, 03:04 PM
Instead, suggest some tools to avoid hacking

You cant avoid it you can make it difficult , make sure there is nothing of real value but at some stage you will get hacked. Might already have been and probably by a bot here a really good ol read on it @)!& is at the bottom of the post https://hostingfacts.com/internet-facts-stats-2016/

PraiseShai-Hulud
01-01-2018, 04:14 PM
Or do you have any other recommendations for something to prevent infections?

Firstly, forbid your boyfriend from clicking about on porn sites while using your computer. He'll kick and scream, while vociferously denying that he has anything to do with pronography of any kind. He is, of course, lying.

If you're truly interested about eliminating spyware and malware from your life forever, consider wiping out whatever Windows version you're using and installing Ubuntu or Linux Mint. Shelling out your hard-earned money for some sort of antivirus software is a terrible idea, as it in no way guarantees your safety while lulling you into a false sense of security. These companies also gather your personal information and can themselves be hacked.

CCitizen
01-27-2018, 05:51 PM
ATF Cleaner (http://majorgeeks.com/ATF_Cleaner_d4949.html)
Note: Run this first to clean out all temporary files. This will greatly reduce scan time.


Would you advice me to download it if I have CCleaner already?

Jasmine
03-15-2018, 10:49 AM
1) It is never too redundant to point out that the best and first line of defense is an educated and judicious user.
2) Keep your antivirus/malware software updated at all times.
3) Beware of email attachments and links!
4) If you get any popups telling you that you have a virus and to click "here" for help, DON'T. That IS the virus.
5) If your computer and its contents are at all important to you, do NOT let your children use it. Trust me, if I wanted to sabotage the
Russian computer infrastructure, I wouldn't use the CIA. I'd send an 8th grade class over there on a field trip instead.
6) Employ the X-Files philosophy: "Assume nothing; trust no one."

Orlamo
05-22-2018, 09:52 AM
If you are going to work and do a lot of browsing on the Internet, the first thing you need to learn is how to take care of your computer.

It is far better that you take the trouble to look after your computer regularly, rather than have it freeze or crash when you lose everything on it, at which time you'll have to pay out a lot to have it fixed.

Here are some tips to prevent disasters:

1) Set your virus checker to update itself automatically. This way, it is always updated with the latest protection.

2) Scan your computer daily when you finish working on it.

3) If on a certain day you happen to download many pages, software, programs, zipped files, exe files, etc., immediately after downloading everything, scan your computer. This way, just in case a virus existed in anything you downloaded, you will catch it in time before it infects your entire Hard Drive.

4) Use your online scanner to scan your computer once a week.

5) Use your adware/spyware checker once a week.

6) Do not open any attachments in emails from people you do not know.

7) Do not open any attachments even from people you do know, if you are not expecting anything from them.

8) A virus could replicate itself to everyone on the address book and send itself out by email, without the owner even knowing this has been done.

9) Do not download free music on the Internet - these free sites are always infected.

10) Do not download any free games from the Internet.

11) Adult sites are particularly prone to viruses.

12) Back up all your data on a daily basis. Use floppy disks, flash drives, memory sticks, zip disks, CD-Roms, etc.

13) Print out contracts, payment forms, agreements and all legal documents and file them away in a ring-binder.

14) Try not to keep anything to do with your finances, payment details, payment processor passwords, credit card details, etc. on your computer.

15) A hacker could easily access all these details, if they are anywhere on your computer.
Sadly, despite all these precautions your computer might still get infected, as the people who invent these malicious programs are getting even sneakier.

When this happens, the easiest way to rid your computer of a virus is by rebooting your computer. This is not as difficult as it may sound, and if you learn how to do this yourself you could save yourself hundreds of dollars in repair bills.

Fear Itself
05-22-2018, 10:20 AM
14) Try not to keep anything to do with your finances, payment details, payment processor passwords, credit card details, etc. on your computer.This would render your computer pretty useless if you can't use your credit cards to make purchases, or check banking information.

ThelmaLou
05-22-2018, 01:17 PM
...

When this happens, the easiest way to rid your computer of a virus is by rebooting your computer. This is not as difficult as it may sound, and if you learn how to do this yourself you could save yourself hundreds of dollars in repair bills.
You clearly mean something more than just restarting, right?

Inner Stickler
05-22-2018, 01:36 PM
I suspect he means something more along the lines of re-installing the OS. Which, yes, if you had the foresight to make a re-install/recovery flash drive AND didn't lose it, or bought your computer so long ago that it came with actual OS installation CDs, and you kept regular backups of your data that are time stamped so you can retrieve a backup that is prior to the infection, you can simply reinstall the OS and copy over your backup.

Not a lot of home computer users do that, though.

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