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Old 03-24-2020, 09:16 AM
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It is a letter from someone who is in the process of spending a great deal of money for a valuable service, asking what will happen to the money if the service is not rendered. It is fully appropriate that the letter be written by the person who is spending the money.

And yes, the answer will probably be "we don't have a plan yet" (albeit, not phrased that way). But if they get enough such letters, they might realize that they had darned well better come up with a plan. And yes, there are a lot of uncertainties involved. That means that they need a plan with contingencies in it.