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Old 02-08-2019, 03:57 PM
Elendil's Heir Elendil's Heir is offline
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Can't update my AOL address book - grrrrr

Editing my AmericaOnline (run together here for SEO) address book has proven impossible lately. A friend changed his email address, and I go into my address book and either copy-and-paste the new address, or type it in one character at a time. But I keep getting the message, "A server error occurred while saving your contact. Please try again later."

I've tried again later, on this and other computers, several times over the span of several days, and keep getting the same error message.

Any suggestions (other than get an email account with someone other than AOL)?
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Old 02-08-2019, 04:06 PM
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Thudlow Boink Thudlow Boink is online now
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I use AOL mail, but not the "Address Book" feature. Looking at it just now: Is that the same as "Contacts"?
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Old 02-08-2019, 05:36 PM
drachillix drachillix is online now
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AOL needs to die in a fire.

Moving to another email platform would be my best advice as an IT guy.

Systems like gmail can poll your AOL mail and receive it in their system, and allow you to reply as a new address. Eventually everyone is replying to the new email. I get calls to "fix" aol mail issues all the time, another email provider is my solution every time.
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Old 02-08-2019, 08:24 PM
Northern Piper Northern Piper is online now
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The curse of the early adapter (25 years on).
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Old 02-09-2019, 02:10 AM
TSBG TSBG is offline
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Switch to Gmail. I know my response is IMHO, but seriously--it is SO EASY to switch to Gmail. I used to work for AOL and I had a legacy account--because you used to have to PAY FOR EMAIL but I had it FOR FREE! And I kept the account because everyone had that address. Anyway, AOL got worse and worse, and finally there was some kind of utter meltdown, and I spent a little time setting up a Gmail account. drachillix is accurate about the convenience of transporting old mail and alerting contacts to the new address.

Last edited by TSBG; 02-09-2019 at 02:11 AM.
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Old 02-09-2019, 06:14 AM
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Sorry, no help here. I'm not sure they actually care enough to keep it working.

I will point out that, if AOL has POP or IMAP access or a mail forwarding feature, you can switch away from AOL without losing your email address, if that's the reason you don't want to change. I check my Hotmail account on Gmail all the time. (Hotmail had the username I wanted.)

Edit: one possible idea. Can you try making a new entry for them, put in the correct info, then delete the old one?

Last edited by BigT; 02-09-2019 at 06:15 AM.
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Old 02-09-2019, 01:10 PM
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Atamasama Atamasama is offline
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Quote:
Originally Posted by BigT View Post
I will point out that, if AOL has POP or IMAP access or a mail forwarding feature, you can switch away from AOL without losing your email address, if that's the reason you don't want to change. I check my Hotmail account on Gmail all the time. (Hotmail had the username I wanted.)
It does.

https://www.limilabs.com/blog/aol-im...-smtp-settings

You can also connect to it in a client like Outlook or Thunderbird.
  #8  
Old 02-09-2019, 04:49 PM
psychonaut psychonaut is offline
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Quote:
Originally Posted by Elendil's Heir View Post
Editing my AmericaOnline (run together here for SEO)
As a matter of curiosity, what sort of search are you trying to optimize here, and why?
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Old 02-10-2019, 12:14 AM
Elendil's Heir Elendil's Heir is offline
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Thanks, all.

Quote:
Originally Posted by Thudlow Boink View Post
I use AOL mail, but not the "Address Book" feature. Looking at it just now: Is that the same as "Contacts"?
Yes.

Quote:
Originally Posted by psychonaut View Post
As a matter of curiosity, what sort of search are you trying to optimize here, and why?
If I have to look up this thread again.
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