Thread Tools Display Modes
Old 09-27-2017, 10:25 AM
kaylasdad99 is online now
Charter Member
Join Date: Sep 1999
Location: Anaheim, CA
Posts: 33,226

I just learned how to Life-hack Doordash!

Okay, life-hack is a stupid term, and I generally support a short prison term for using it, but I couldn't think of a suitable alternative on short notice. This is a PSA for people who find that their favorite restaurant is too far from their default delivery location for Doordash to accept the order.

Let's say you want to order from a restaurant at (for the sake of argument) Anaheim Garden Walk. But suddenly, the Doordash site tells you that an order cannot be delivered to the address on file for your account.


(Sorry, I have no idea why I felt the need to shriek at you to not panic. That's not likely to have the desired effect. I'll try to not let it happen again.)

Anyway, at the top of your Doordash screen, in the left corner, your default delivery address appears as a hyperlink in red. Click on that address. A dialog box will open which invites you to enter a different delivery address. Enter an address which you know to be within three miles of the Anaheim Garden Walk (in the given example, the address for Disneyland at 1313 S. Harbor Blvd. will do nicely, but you should be easily able to put in the address of the closest fire station, or something. Of course, in this instance, the closest fire station is probably the one at Disneyland. I should look up if their fire department counts. But I digress).

The Doordash website will suddenly allow you to place an order from this restaurant.

"But kaylasdad99!" I hear you cry. "Now, I've just sent $75.00 worth of food to Disneyland! And not as a prank, either! I already paid for it!"

Did you miss the part where I told you not to panic? Well, that still applies. Knock it off. Doordash has a page after your checkout has been successfully entered, which allows you to CHANGE the address the delivery is headed for. The relevant link to click is a box bearing the rubric "Change Address." You can click into that box and enter your default delivery address.

There's a possibility that the site will tell you that you've entered an invalid address. But all is not lost. Doordash seems a little reluctant to make it common knowledge, if one can infer from their webpage, but they have a telephone number you can call and receive live customer service. That number is freely available on their Facebook page, though. It is (650) 681-9470. Press "2" to indicate that you are a customer. There may be some wait time, but it won't be too long; and besides, their hold music is really kind of beautiful. When the CSR answers, you can ask that the delivery address be changed to wherever you are. You're probably at home, at your default address, aren't you? Thought so.

When you next refresh your checkout page, it should reflect your requested delivery address change.

Bon apetit!

N.B. This probably works best on restaurants you've ordered from successfully before, but now find yourself blocked from. AIUI, a recent update to the doordash algorithm has resulted in restaurants outside a three-mile radius from your delivery site being blocked. If you're pretty far afield (like, the restaurant is in San Diego, and you're in Vail, CO) it might be a good idea to call that customer service number and ask.
Old 09-27-2017, 10:31 AM
Shagnasty is offline
Join Date: May 2000
Posts: 27,474
I just tried it and it works. Now I just have to wait and see how long it will take the driver to make it from Anaheim to Massachusetts. I hope the food isn't cold when it gets here.
Old 09-27-2017, 11:53 AM
teela brown is offline
Join Date: Apr 2000
Location: Almost Silicon Valley
Posts: 9,747
I have to use Doordash to deliver meals for after-hours executive meetings here at work. For some reason, one of our favorite restaurants will not show that picking up of food at their place can be done until 6 p.m., and we need it delivered by 5:30 p.m.

I eventually worked out the solution which is pretty much as the OP states. I select the closest time the website will allow, then I call the number and bicker with the CSR to reset it for delivery at about 5:15.

Yes, finding their phone number was a bitch. Their business model leaves a lot to be desired.
Old 09-27-2017, 12:32 PM
Gatopescado is online now
Join Date: Aug 2001
Location: on your last raw nerve
Posts: 23,723
I didn't understand a single word of this.
Old 09-27-2017, 01:11 PM
Rhiannon8404's Avatar
Rhiannon8404 is offline
Join Date: May 2004
Location: Sacramento, CA
Posts: 8,162
Originally Posted by Gatopescado View Post
I didn't understand a single word of this.
Me either. Except now I really want to go to Disneyland.
Old 09-27-2017, 01:19 PM
Just Asking Questions is offline
Join Date: Jan 2014
Posts: 7,963
Originally Posted by Rhiannon8404 View Post
Me either. Except now I really want to go to Disneyland.
Oddly, I don't have a desire for over-priced chain food.

All this hack seems to be doing is screwing over the delivery driver. I'm not sure that's a good thing.
Old 09-27-2017, 01:48 PM
Grrr!'s Avatar
Grrr! is offline
Charter Member
Join Date: Aug 2001
Posts: 17,005
This sounds like a not nice thing to do.
Old 09-27-2017, 01:56 PM
RTFirefly is offline
Charter Member
Join Date: Apr 1999
Location: Maryland
Posts: 41,279
Any place that's within a reasonable delivery distance, I can just swing by on the way home from work, after having placed my order in advance either by Web or by phone. (My wife and I commute together. She drives, and I order.) No hacking needed.

On weekends, we either cook or eat out.
Old 09-27-2017, 02:53 PM
furryman's Avatar
furryman is offline
Charter Member
Join Date: Feb 2001
Location: Collinwood, Collinsport
Posts: 4,085
You just wasted that poor Doordash driver's time. You know what they say, time is money.

Last edited by furryman; 09-27-2017 at 02:55 PM.
Old 09-29-2017, 05:57 PM
kaylasdad99 is online now
Charter Member
Join Date: Sep 1999
Location: Anaheim, CA
Posts: 33,226
1. That's why I always tip well over the default suggestion in the checkout page.

2. It's never been an issue on orders from this location in the past. The reduction in my available ordering radius to 3 miles was unannounced and arbitrary. A conversation with customer service yielded zero clarification of the need for the change from them. I won't go so far as to claim that I'm entitled to explanations for their decisions, but I honestly sought understanding about why I was being limited. Instead, I was provided with a workaround.

3. Any of the driver's time that was "wasted" was infinitesimal when measured against the time it would cost ME to move to a new home. Especially on the evening in question.
Old 05-18-2020, 04:57 PM
Omar Little's Avatar
Omar Little is offline
Join Date: Apr 2000
Location: Within
Posts: 13,806
Pizza shop owner has friend order $16 pizzas from DoorDash, that in turn pays him $24 each...and Doordash never caught on!


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 11:43 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.

Send questions for Cecil Adams to:

Send comments about this website to:

Terms of Use / Privacy Policy

Advertise on the Straight Dope!
(Your direct line to thousands of the smartest, hippest people on the planet, plus a few total dipsticks.)

Copyright 2019 STM Reader, LLC.

Copyright © 2017