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Old 05-21-2019, 08:51 PM
chappachula is offline
Join Date: May 2002
Posts: 5,744

computer doesn't recognize smartphone

I have lots of pics in the gallery of my smartphone.

I have a laptop with Windows 7 home premium .
I have an android smartphone --- Xiaomi Redmi 6A

I plug the cell phone into a usb port on the laptop, a message pops up asking me if I want to import pictures, etc. It doesn't work.--it says there is nothing on the phone.

In "my computer" I see icons for C: D: and also Redmi6A.
If I click on C: of course I see the contents of disk C.
But if I click on Redmi6A, I get a new window that opens up , totally empty.

Apparently, my laptop can't read the contents of the phone.
Can anybody help me?



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