Our old fix for this used to be to open the drawing in R13, delete the old style logo (it was a block), purge the drawing, then reopen it in R14. But now we are getting the heap error on drawings created in R14, so opening in 13 is not an option. We have tried opening a drawing that throws the heap error from every machine in the group, to no avail. To answer questions raised above:
The files are usually 500KB or less, rarely climbing to 1MB. They are very simple drawings, lines, arcs, circles, etc. No polylines. “Recover” still throws the heap error, right after it finishes the recovery process. “Proprietary issues” prevent me from sending out the drawings–one engineer who thought it would be nifty to use MyDocs.com to store files for our vendors to use was flogged to death in the break room at the next coffee break.
No third-party software. This is a fresh installation of R14, so nobody should have had a chance to mess with Acadr14.lsp.
I typed in the variables UncleBeer mentioned and received the following:
New value for MAXOBJMEM <0>:
New value for TREEMAX <10000000>:
New value for TREEDEPTH <3020>:
–>If these are current values, I think (oh, no, the user thinks!) that MAXOBJMEM might be the source of our difficulties. Can you suggest some recommended values?
_vernum returns S.0.79
We are running AutoCAD 14.0 on NT4.0, SP5.
I have been to AutoDesk’s Heap Error page, and had written off all their suggested fixes but the last one. Now that we have brand new machines and all applications are at Installation 1.0, I thought I was able to write off option 5 as well. I had not seen the other file, but with a 2GB swap file, do you think that system resources could still be a problem?
I appreciate all help thus far.