# 411 Charges

**URL:** <https://boards.straightdope.com/t/411-charges/399252>\
**Category:** Factual Questions\
**Created:** [April 9, 2007, 2:07am UTC](https://boards.straightdope.com/t/411-charges/399252 "2007-04-09T02:07:29Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![xiix](https://avatars.discourse-cdn.com/v4/letter/x/d6d6ee/32.png) [@xiix](https://boards.straightdope.com/u/xiix)\
**Post date:** [April 9, 2007, 2:07am UTC](https://boards.straightdope.com/t/411-charges/399252/1 "2007-04-09T02:07:29Z")

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This query may soon be moot now that the big G has [entered](http://labs.google.com/goog411/) the market with a free service, but for the time being I’m still quite curious to know: when one calls 411 for directory assistance (not that there is anything else one can call them for), at what point is one charged for the call? That is to say, if they are unable to find the number, or if you decide you don’t need the service before you’re given the info, are you still charged?