do you recommend blowing in ther ewith my mouth? (waiting for the reverberating NO!!!)
is there a way to find all the drivers that are installed in my computer and then delete/refresh/upgrade them as needed?
Not a great idea, but as long as you don’t spit on anything. Those canned-air dusters are better - just pop the trigger in a series of short puffs, rather than a full-strength blast.
So, what’s your most-recently installed software or drivers? That latest error (0x7f) usually indicates trouble with Symantec Antivirus messing with the Windows kernel or hardware problems such as bad RAM. You don’t have Symantec Antivirus, so we’re looking at that RAM or possibly a failure in the motherboard itself. Removing and re-installing RAM and video cards is free, so try that first.
i know i know i know. i was just messing with you with the blowing thing.
yeah, that didn’t sound right.
i do have symantec antivirus, but i’ve never had a problem with it and my stuff before. i’ve got to have symantec to use the school’s network.
yeah, i forgot, too…i have the latest video card drivers (i think). i got em right after the blue screen popped up the first time.
This page specifically blames Symantec, and seems to recommend the fix listed on the Microsoft page here.
You can disable automatic reboot on blue-screen in the control panel -> System -> Some checkmark I forget about.
huh…that’s odd. why would the computer start doing this NOW?
does it matter that on the error message i get every time it doesn’t say "(UNEXPECTED_KERNEL_MODE_TRAP) "?
it looks like i can just add the KStackMinFree thingy off the symantec website…i think i’ll do that
i lied. that says something about changing the registry and i don’t wanna mess with that this second. i’ve got class soon…and i wanna make sure that’s the problem.
Wait a minute… You’ve got Norton/Symantec Antivirus and Computer Associates EZ Antivirus? Two antivirus apps makes for bad juju. If you need Symantec to access the school net, I’d recommend uninstalling the CA version.
The VetMsg is from CA, and ccSetMgr, DefWatch, VPTray are Symantec.
gcasDtServ.exe is Microsoft’s AntiSpyware app.
crss.exe is probably the W32.AGOBOT.GH worm. You really don’t want this. When’s the last time you updated your antivirus and antispyware definitions and run a full scan?
nvsvc32 is your nVidia video driver.
my parents have sbc at home. the antivirus software isn’t installed (at least not completely as far as i know). upon startup, it asks if i want to finish installing the sbc internet protection program and install their (computer associates’) antivirus. i always click no. last time i did antivirus and spyware scans? ever night. i update and run them before i go to bed because i hate computer problems.
should i start the computer in safe mode and run symantec to get rid of the worm?
should i just delete any instance of sbc internet protection everywhere to be on the safe side?
if these are problems, how come they’ve flared up now as opposed to any other time?
how about a screenshot of programs that are installed on my computer? perhaps there are a couple that could be removed?
i like keeping it simple, when at all possible. the computer, that is.
You can probably remove the CA Antivirus from Control Panel.
Agobot’s not new - I’m not sure why you’ve got it if you keep Symantec updated. Try a [url=http://housecall.trendmicro.com/free scan from Trend Micro. Unlike some of those “Your PC may be infected!” folks that use popups, Trend is a very good company that’s not going to harm your computer. (We use their products in our network gateways and email servers)
Or it’s csrss.exe , a critical system file that should appear in the process list. I don’t see it in yours, so that leads me to believe you simply made a typo.
you win the cookie.
damn my fingers…damn them to hell
i’m trying to alt-tab a lot to see if i can induce it to blue screening again.
so far, it looks okay, even though not much was done.
i uninstalled the sbc antivirus.
i haven’t done the kstackminfree addition to the registry…at least not yet.
is it possible the program is fixed?
Quite possible. If there was enough of the CA antivirus to compete with Symantec, all sorts of odd things can happen.
Antivirus apps tend to make deep kernel-level changes so they can sense malicious attemts by viruses to alter the system. If two apps attempt to make the same sort of change, which one wins? It’s a binary deathmatch. They can also really go bonkers when an actual virus is detected. If one finds it first, the other’s likely to try and yank it out of the other’s quarantine, making the first one try to keep the virus from leaving quarantine, leading to another unpleasant skirmish.
If the PC’s more than a year old, or has been moved, I’d still advise blowing out the dust and reseating the RAM and whatnot.