Great post
What Is Whole Home WiFi and Mesh WiFi? | Linksys: US
Commerce Cloud Storefront Reference Architecture
Great post
@Martin_Hyde that was a very detailed and informative post! Excellently done.
If the other employees are having similar issues, it’s possible the problem isn’t on your end at all but instead of the company’s end. Is there an IT team you can bring this up to internally?
Remember, your office essentially has a bunch of computers sitting around running programs on their own while you and all of your coworkers are remotely connecting in. If connecting your laptop to the host machine in the office puts a strain on your network, connecting all the host machines in the office to all the employees around town could do the same thing. I know my office had a few issues like that when people first went remote for COVID.
Yep, so there’s actually a big resource jump if your company was primarily a work-in-the-office company that had a VPN setup for occasional at-home work being done, moving to say, primarily a work from home company. It is entirely possible the infrastructure setup for the corporate VPN cannot handle the increase in traffic, and a large number of people using remote desktop sessions over VPN all day long, where previously that would be out of the norm, would definitely put a strain on a system not designed to handle it. Lots of employers have actually had to do a lot of back end work to get their IT infrastructure up to snuff to handle large scale work from home during the pandemic.
What is causing this behavior? : It is almost certainly due to packet loss in your connection, that undermines the ability of the remote desktop software to maintain a valid remote desktop session. In computer networking, information comes to you in “packets”, think of them like a stream of envelopes coming into your door. Sometimes those envelopes get lost. In some computer networking applications, a few lost envelopes are fine, the software is smart enough to work around it. But as more and more envelopes come in missing, the software has trouble functioning correctly. The software in question is the remote desktop software , too many of those envelopes are coming up missing, causing it to “freeze” and eventually to disconnect.
Here’s a wonderful representation of packet loss, by our friend, ElectroBOOM. (2:24-4:00, but it should be cued up)
Been in contact with my organizations Tech Dept.
VPN issues, because our Idiot Overlords, knowing nothing about computers, picked a VPN randomly.
Now we are stuck with constant issues.
Nuts.
Sometimes, wifi signals from one router might not pass through rooms or might be too weak because there are too many obstructions. Some try a more powerful and expensive router that can send a stronger signal, or use a second router to connect to the first one, or use one router with several satellites to create a wifi mesh to blanket much of the residence. Check out the pictures here:
Commerce Cloud Storefront Reference Architecture
Another option is to let the Internet signal pass through the electric cables in the house:
Learn how powerline networking works and how to add and remove homeplug adapters,extend existing networks. and interoperability issues between the versions.
You plug in an adapter to one electrical outlet and the other adapter in an outlet in another room. A router can be connected to one adapter using wifi or cable, and the internet signal will pass through the electrical wires to the other adapter, which can have a wifi transmitter built-in or an outlet where a cable can be connected to another router that can send wifi signals.
In short, you can make the internet available in various rooms without having to lay out internet cables or set up a wifi mesh. Just plug in a pair of adapters to use electric power cables in the home to transmit network signals.
VPN issues, because our Idiot Overlords, knowing nothing about computers, picked a VPN randomly.
Now we are stuck with constant issues.
Called it.
The good news is that you can relax because you’re completely free of any obligation to try to fix the issue, because it’s not your issue. You suffer the consequences, true, but you can’t fix the causes any more than changing how you park your car would fix freeway congestion or a poorly designed entry gate at your destination.
It’s not you. I hope your employer gets their technically-deficient shit together soon.