# ACDSee blocked (win7 help please)

**URL:** <https://boards.straightdope.com/t/acdsee-blocked-win7-help-please/720890>\
**Category:** Factual Questions\
**Created:** [May 26, 2015, 5:18pm UTC](https://boards.straightdope.com/t/acdsee-blocked-win7-help-please/720890 "2015-05-26T17:18:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Puzzler](https://avatars.discourse-cdn.com/v4/letter/p/d07c76/32.png) [@Puzzler](https://boards.straightdope.com/u/Puzzler)\
**Post date:** [May 26, 2015, 5:18pm UTC](https://boards.straightdope.com/t/acdsee-blocked-win7-help-please/720890/1 "2015-05-26T17:18:47Z")

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Hi,  
I must have pressed the wrong key by mistake.  
And now, when I try to open a picture file using ACDSee, I get a blank page. I’ve noticed that the program’s icon now has a little “windows shield logo” attached to it.  
A screen grab here:  
[![](http://tinypic.com/images/goodbye.jpg) ](http://tinypic.com/images/goodbye.jpg)

When I mark the program’s properties to run as administrator, it works. But I don’t like granting admin rights to programs.

Any ideas what went wrong, and how I may fix it?

Thanks!

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**Author:** ![BigT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bigt/32/12044_2.png) [@BigT](https://boards.straightdope.com/u/BigT)\
**Post date:** [May 27, 2015, 12:33am UTC](https://boards.straightdope.com/t/acdsee-blocked-win7-help-please/720890/2 "2015-05-27T00:33:33Z")

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I can give you some very basic advice. You’d probably be better off asking at [ACD’s support forum](http://forum.acdsee.com/) for anything more specific.

The basic stuff is to right-click on the shortcut and make sure all Compatibility options are turned off. If that doesn’t work, try reinstalling the program. If there’s a later version you can get without having to buy a new license, you may want to look into getting that.

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**Author:** ![Puzzler](https://avatars.discourse-cdn.com/v4/letter/p/d07c76/32.png) [@Puzzler](https://boards.straightdope.com/u/Puzzler)\
**Post date:** [May 30, 2015, 10:06am UTC](https://boards.straightdope.com/t/acdsee-blocked-win7-help-please/720890/3 "2015-05-30T10:06:19Z")

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Thanks, already tried that.  
I’ll try the forum you recommended.