# Adobe Acrobat problem **URL:** \ **Category:** Factual Questions\ **Created:** [December 16, 2015, 10:33pm UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640 "2015-12-16T22:33:32Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![dougie\_monty](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@dougie\_monty](https://boards.straightdope.com/u/dougie_monty)\ **Post date:** [December 16, 2015, 10:33pm UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/1 "2015-12-16T22:33:32Z")
I had a pdf file sent to me via e-mail. When I tried to open it to print it out (a manual for a space heater; referring to another GQ thread), I got a “Fatal Error” notice on the screen, reading, “Acrobat failed to load its Core DLL.” Nothing else in the box but an “OK” button, which I had no choice but to push. How do I get the file printed out? ---
**Author:** ![Alley\_Dweller](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/alley_dweller/32/430_2.png) [@Alley\_Dweller](https://boards.straightdope.com/u/Alley_Dweller)\ **Post date:** [December 16, 2015, 11:02pm UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/2 "2015-12-16T23:02:21Z")
if you just want to read the manual, [try one of these](https://www.google.com/?gws_rd=ssl#q=online+pdf+viewer). If the first one you pick doesn’t work, try another one. If you successfully read the manual that way, then [try reinstalling Adobe Acrobat Reader.](https://get.adobe.com/reader/otherversions/) Alternatively, install [foxit reader](https://www.foxitsoftware.com/downloads/) and try that. ---
**Author:** ![Rachellelogram](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rachellelogram/32/8689_2.png) [@Rachellelogram](https://boards.straightdope.com/u/Rachellelogram)\ **Post date:** [December 16, 2015, 11:16pm UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/3 "2015-12-16T23:16:09Z")
Was the file solicited or unsolicited? If unsolicited, and you can open other PDFs on your computer without a problem, delete it. Could be virus.exe. If solicited, download another PDF program. I like Foxit reader, and it’s free. ---
**Author:** ![dougie\_monty](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@dougie\_monty](https://boards.straightdope.com/u/dougie_monty)\ **Post date:** [December 16, 2015, 11:48pm UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/4 "2015-12-16T23:48:50Z")
We had a manual for a Lasko space heater Model 8542 e-mailed to us by a repair busi jess that loaned us two space heaters pending repair of our built-in. The Adobe in my computer, as I noted, would not open it. ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [December 16, 2015, 11:59pm UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/5 "2015-12-16T23:59:52Z")
Do you perhaps mean model 5842? If so, the manual is available [here](http://www.laskoproducts.com/wp-content/uploads/5842CyclonicCeramicHeater.pdf), at the manufacturer’s website. (PDF warning, although that should be obvious.) ---
**Author:** ![dougie\_monty](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@dougie\_monty](https://boards.straightdope.com/u/dougie_monty)\ **Post date:** [December 17, 2015, 12:27am UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/6 "2015-12-17T00:27:09Z")
> [@Dewey\_Finn](#): > > Do you perhaps mean model 5842? If so, the manual is available [here](http://www.laskoproducts.com/wp-content/uploads/5842CyclonicCeramicHeater.pdf), at the manufacturer’s website. (PDF warning, although that should be obvious.) Oops–you’re right, Dewey. 5842. Thanks for the help. :):o ---
**Author:** ![dougie\_monty](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@dougie\_monty](https://boards.straightdope.com/u/dougie_monty)\ **Post date:** [December 17, 2015, 6:17am UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/7 "2015-12-17T06:17:25Z")
> [@Alley\_Dweller](#): > > Alternatively, install [foxit reader](https://www.foxitsoftware.com/downloads/) and try that. THANKS! That did it!! 🙂 Foxit Reader opened my e-mail file! I re-installed Adobe Acrobat Reader and tried again, to no avail. I got the same damn excuse. :mad: Foxit Reader gave me no excuses. I was able to print out the instructions. Thanks very much! 🙂 ---
**Author:** ![Hail\_Ants](https://avatars.discourse-cdn.com/v4/letter/h/dc4da7/32.png) [@Hail\_Ants](https://boards.straightdope.com/u/Hail_Ants)\ **Post date:** [December 17, 2015, 5:11pm UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/8 "2015-12-17T17:11:18Z")
I wouldn’t bother with the newer Adobe Acrobat Reader DC, I’d stick with the tried & true [**Adobe Reader 11.0**](https://www.adobe.com/support/downloads/thankyou.jsp?fileID=5519&ftpID=5507) DC (Document Cloud) has a lot of extras that are just annoying, not to mention nag screens to buy the full version… ---
**Author:** ![dougie\_monty](https://avatars.discourse-cdn.com/v4/letter/d/439d5e/32.png) [@dougie\_monty](https://boards.straightdope.com/u/dougie_monty)\ **Post date:** [December 17, 2015, 5:14pm UTC](https://boards.straightdope.com/t/adobe-acrobat-problem/740640/9 "2015-12-17T17:14:23Z")
You think THAT software shows nag screens… I get pop-ups nagging me to install Windows 10 or 11. Constantly.:rolleyes: