# AIM can't verify my name/password

**URL:** <https://boards.straightdope.com/t/aim-cant-verify-my-name-password/388300>\
**Category:** Factual Questions\
**Created:** [January 17, 2007, 4:58am UTC](https://boards.straightdope.com/t/aim-cant-verify-my-name-password/388300 "2007-01-17T04:58:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\
**Post date:** [January 17, 2007, 4:58am UTC](https://boards.straightdope.com/t/aim-cant-verify-my-name-password/388300/1 "2007-01-17T04:58:59Z")

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It just stays on “verifying” instead of just perhaps saying “wrong password” if it IS wrong. Only started today, this did. I downloaded the new AIM version-could that have done it?

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**Author:** ![thelurkinghorror](https://avatars.discourse-cdn.com/v4/letter/t/7c8e57/32.png) [@thelurkinghorror](https://boards.straightdope.com/u/thelurkinghorror)\
**Post date:** [January 17, 2007, 5:28am UTC](https://boards.straightdope.com/t/aim-cant-verify-my-name-password/388300/2 "2007-01-17T05:28:45Z")

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So it says “verifying” indefinitely? Are you on a router? You may need to configure your ports if so.

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**Author:** ![Love\_Rhombus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/love_rhombus/32/10694_2.png) [@Love\_Rhombus](https://boards.straightdope.com/u/Love_Rhombus)\
**Post date:** [January 17, 2007, 5:49am UTC](https://boards.straightdope.com/t/aim-cant-verify-my-name-password/388300/3 "2007-01-17T05:49:24Z")

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[QUOTE=thelurkinghorror]  
So it says “verifying” indefinitely? Are you on a router? You may need to configure your ports if so.  
[/QUOTE]

Um…could you dumb that down for me?

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**Author:** ![thelurkinghorror](https://avatars.discourse-cdn.com/v4/letter/t/7c8e57/32.png) [@thelurkinghorror](https://boards.straightdope.com/u/thelurkinghorror)\
**Post date:** [January 17, 2007, 7:57am UTC](https://boards.straightdope.com/t/aim-cant-verify-my-name-password/388300/4 "2007-01-17T07:57:20Z")

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How are you connected to the internet? Cable, DSL, dialup? If cable/DSL, does you computer plug directly to the line, or is there a router somewhere between? If so, you may need to open the ports that AIm uses in order to log on. [http://www.portforward.com/](http://www.portforward.com/) has some good information on forwarding ports.