# Airlines' Obligations to Disabled Passengers

**URL:** <https://boards.straightdope.com/t/airlines-obligations-to-disabled-passengers/535886>\
**Category:** In My Humble Opinion\
**Created:** [April 12, 2010, 9:52pm UTC](https://boards.straightdope.com/t/airlines-obligations-to-disabled-passengers/535886 "2010-04-12T21:52:19Z")\
**Posts on this page:** 1\
**Showing post:** 35

<div class="post-metadata">

**Author:** ![atomicbadgerrace](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@atomicbadgerrace](https://boards.straightdope.com/u/atomicbadgerrace)\
**Post date:** [April 13, 2010, 3:58am UTC](https://boards.straightdope.com/t/airlines-obligations-to-disabled-passengers/535886/35 "2010-04-13T03:58:20Z")

</div>

> [@boytyperanma](#):
>
> I know I’m going out on a limb here expecting a business to actually offer a service they said they offer.

The problem here is that your interpretation of United’s statement is that they are outright offering a guaranteed service to customers, while my interpretation differs. I suppose it’s a difference in understanding of “can” (as ridiculous as that sounds). [Can is used to express ability.](http://en.wikipedia.org/wiki/Can_(verb)#Can_and_could)

My personal policy is that I can give you $50.00… but it certainly isn’t that I will, or that I must.

---

_[View the full topic](https://boards.straightdope.com/t/airlines-obligations-to-disabled-passengers/535886)._