# Amazon gift cards - cannot read claim codess

**URL:** <https://boards.straightdope.com/t/amazon-gift-cards-cannot-read-claim-codess/814075>\
**Category:** In My Humble Opinion\
**Created:** [May 13, 2018, 1:30am UTC](https://boards.straightdope.com/t/amazon-gift-cards-cannot-read-claim-codess/814075 "2018-05-13T01:30:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mean\_Mr.Mustard](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mean_mr.mustard/32/3865_2.png) [@Mean\_Mr.Mustard](https://boards.straightdope.com/u/Mean_Mr.Mustard)\
**Post date:** [May 13, 2018, 1:30am UTC](https://boards.straightdope.com/t/amazon-gift-cards-cannot-read-claim-codess/814075/1 "2018-05-13T01:30:12Z")

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I have several Amazon gift cards that I had been accumulating, so last week I decided to add them to my account.

Turns out, on two of the cards the label that you peel of to reveal the claim code peeled off a good bit of the cards with them. On one card, every number and letter was destroyed; on the second I could read about half of the remaining values.

So, I emailed Amazon customer service - this was about a week ago - and have not received a response. I see no phone number to call, nor any other way of contacting them.

I’ll try emailing again, but I was wondering if anyone else has had this issue or has advice on how to get it resolved.

Thanks,  
mmm

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**Author:** ![Beckdawrek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/beckdawrek/32/3647_2.png) [@Beckdawrek](https://boards.straightdope.com/u/Beckdawrek)\
**Post date:** [May 13, 2018, 2:28am UTC](https://boards.straightdope.com/t/amazon-gift-cards-cannot-read-claim-codess/814075/2 "2018-05-13T02:28:33Z")

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I know you can’t really call Amazon. Keep emailing them, they should get back to you.  
I was given a local gift card from a bride who I helped with her flowers. I left it in my car for a few weeks and when went to reveal the code it came off, same thing as you. Totally unreadable. I took it to the store and they honored it. But, like I said it was somewhat local. Good luck.

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**Author:** ![Sunny\_Daze](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/sunny_daze/32/438_2.png) [@Sunny\_Daze](https://boards.straightdope.com/u/Sunny_Daze)\
**Post date:** [May 13, 2018, 2:39am UTC](https://boards.straightdope.com/t/amazon-gift-cards-cannot-read-claim-codess/814075/3 "2018-05-13T02:39:40Z")

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Here is the number for customer service: 1 (888) 280-4331

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**Author:** ![Mean\_Mr.Mustard](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mean_mr.mustard/32/3865_2.png) [@Mean\_Mr.Mustard](https://boards.straightdope.com/u/Mean_Mr.Mustard)\
**Post date:** [May 13, 2018, 11:21am UTC](https://boards.straightdope.com/t/amazon-gift-cards-cannot-read-claim-codess/814075/4 "2018-05-13T11:21:41Z")

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> [@Sunny\_Daze](#):
>
> Here is the number for customer service: 1 (888) 280-4331

Thank you Sunny!

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**Author:** ![thelurkinghorror](https://avatars.discourse-cdn.com/v4/letter/t/7c8e57/32.png) [@thelurkinghorror](https://boards.straightdope.com/u/thelurkinghorror)\
**Post date:** [May 13, 2018, 4:17pm UTC](https://boards.straightdope.com/t/amazon-gift-cards-cannot-read-claim-codess/814075/5 "2018-05-13T16:17:02Z")

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Next time, put them into your account immediately. They don’t expire once inputted.

I have had better luck with email than phone support, YMMV

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