# Amazon has locked me out of my sales AND personal account **URL:** \ **Category:** Miscellaneous and Personal Stuff I Must Share\ **Created:** [May 13, 2023, 9:34pm UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004 "2023-05-13T21:34:37Z")\ **Posts on this page:** 13\ **Page:** 2
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [June 1, 2023, 1:51am UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/21 "2023-06-01T01:51:07Z")
Yet another long story made short: Earlier this evening, I decided to contact Amazon (by phone, and actually got someone who spoke English) to cancel my account. I’ll believe they did that when I see it. ---
**Author:** ![PastTense](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pasttense/32/14550_2.png) [@PastTense](https://boards.straightdope.com/u/PastTense)\ **Post date:** [June 1, 2023, 3:26am UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/22 "2023-06-01T03:26:52Z")
That sounds like a big mistake: if they close your account there could well be no possibility that you could get a download of your listings–and my understanding is that Amazon is the only place there is a list of your listings–except a few at Alibris–as you failed to regularly download your listings and don’t have an independent database of your listings. ---
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [June 1, 2023, 4:54am UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/23 "2023-06-01T04:54:13Z")
Why would I need to download my inventory? All of it is within the confines of my home. ---
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [June 13, 2023, 10:22pm UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/24 "2023-06-13T22:22:05Z")
Yet another update: I may FINALLY have figured out what is/was going on, and be able to solve it. Hope so, anyway. ---
**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\ **Post date:** [June 13, 2023, 10:39pm UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/25 "2023-06-13T22:39:20Z")
Good luck! ---
**Author:** ![gnoitall](https://avatars.discourse-cdn.com/v4/letter/g/bb73d2/32.png) [@gnoitall](https://boards.straightdope.com/u/gnoitall)\ **Post date:** [June 13, 2023, 10:47pm UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/26 "2023-06-13T22:47:14Z")
Fingers crossed and positive energy directed. If you can, please share at some point what you learned about root causes. Perhaps for the edification of others that may end up in a similar predicament, or at least the morbid curiosity of technology types who love to hear technological disaster stories. ---
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [July 16, 2023, 5:04am UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/27 "2023-07-16T05:04:20Z")
My Amazon account STILL hasn’t been resolved, and I’ve accepted that it may never be, but tonight, I FINALLY got an order from my new Biblio account. That felt really good. ---
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [September 10, 2023, 1:52am UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/28 "2023-09-10T01:52:04Z")
Almost two months later, nothing has happened, I still can’t access my Amazon or Mturk accounts, I still get orders from Amazon, and I also realized that if I wanted them to stop charging my credit card $39.99 a month for the professional Amazon seller fee, I would have to cancel the card. Which I did. In the meantime, maybe 1 customer in 50 has contacted me wanting to know why I haven’t shipped their item(s). This has me a bit concerned about how reliable Amazon is for most people, TBH. Anyway, when people do this, I tell them that if they send me the book’s Amazon purchase price in a check or money order, because I don’t do Paypal or Venmo, I will send them the book. Long story made short: A woman ordered a book from me and found out I was in the same city, and called me a couple days ago on my landline number, so we made arrangements to meet. She gave me a $10 bill this afternoon, and I gave her the book she wanted. And that was the first one. A landline, and no Venmo or Paypal. Yeah, I’m a Luddite. ---
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [November 19, 2023, 5:38am UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/29 "2023-11-19T05:38:51Z")
Update: I called customer service tonight on one of my credit cards for an unrelated issue, and found out what happened with my Amazon account, and it was this: A hacker tried to purchase Xbox gift cards with my account, so instead of telling me, they simply shut me down and locked me out. I was able to get back in with some information I was given via an English-speaking customer service rep, and cancelled everything. ---
**Author:** ![Digger11](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@Digger11](https://boards.straightdope.com/u/Digger11)\ **Post date:** [November 19, 2023, 3:18pm UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/30 "2023-11-19T15:18:03Z")
Amazon is big enough that they don’t need any given person’s business – but even so, one would think that they would have made some sort of effort to resolve the situation. But maybe I’m being foolish. ---
**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\ **Post date:** [November 19, 2023, 9:04pm UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/31 "2023-11-19T21:04:42Z")
I agree. I’m just going to cyber-walk away. ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [November 19, 2023, 9:25pm UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/32 "2023-11-19T21:25:55Z")
> [@nearwildheaven](#): > > Update: I called customer service tonight on one of my credit cards for an unrelated issue, and found out what happened with my Amazon account, and it was this: A hacker tried to purchase Xbox gift cards with my account, so instead of telling me, they simply shut me down and locked me out. So it took _six months_ to get the real story out of them? That’s ridiculous. ---
**Author:** ![blondebear](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/blondebear/32/1022_2.png) [@blondebear](https://boards.straightdope.com/u/blondebear)\ **Post date:** [November 19, 2023, 11:11pm UTC](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004/33 "2023-11-19T23:11:01Z")
> [@Digger11](#): > > Amazon is big enough that they don’t need any given person’s business – but even so, one would think that they would have made some sort of effort to resolve the situation. After reading Kristi Coulter’s _“Exit Interview: The Life and Death of My Ambitious Career”_, I got the impression that Amazon’s management is in such a state of chaos and flux it isn’t inclined (or able) to resolve much of anything. [Previous page](https://boards.straightdope.com/t/amazon-has-locked-me-out-of-my-sales-and-personal-account/984004.md?page=1)