# Amazon Prime Video says I am streaming the maximum number of movies at once. Not the case **URL:** \ **Category:** Factual Questions\ **Tags:** amazon-prime\ **Created:** [June 9, 2025, 2:05pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367 "2025-06-09T14:05:04Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [June 9, 2025, 2:05pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/1 "2025-06-09T14:05:04Z")
Title sets things up. I am watching on a fiber connection, on my Mac computer with a 24" monitor. Other video streams smoothly with this setup, including Netflix. For over a year, viewing material on Amazon Prime hasn’t been possible. The audio streams smoothly; the video stalls every few seconds. If I make myself move my cursor around the screen nonstop, the video will never stall. ( Somehow this seems important. ) A little while ago I went to try it again. Found something, clicked Play. Decided it wasn’t for me, backed out. Normally when you back out of a movie or show, it stops streaming. RIGHT? I got a warning saying I am streaming the maximum number of titles at the same time and I am locked out until at least one has stopped streaming. Is this how I find out my Amazon is hacked? Is my account stuttering because someone is streaming product nonstop ?? Thoughts? ---
**Author:** ![Duckster](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/duckster/32/1244_2.png) [@Duckster](https://boards.straightdope.com/u/Duckster)\ **Post date:** [June 9, 2025, 2:09pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/2 "2025-06-09T14:09:32Z")
Change your Amazon account password and use TFA. Change your home network password. You need to ensure your access is secure . ---
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [June 9, 2025, 2:14pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/3 "2025-06-09T14:14:56Z")
What is TFA ? Also, I use a Password Vault but do not think Amazon is in it yet. ( Don’t ask. ) Will make that change now. Thanks ! ---
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [June 9, 2025, 2:15pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/4 "2025-06-09T14:15:58Z")
Oh. Duh. Two-Factor Authentication. Will do. ---
**Author:** ![ZonexandScout](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zonexandscout/32/544_2.png) [@ZonexandScout](https://boards.straightdope.com/u/ZonexandScout)\ **Post date:** [June 9, 2025, 6:54pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/5 "2025-06-09T18:54:04Z")
I’ve had this happen at least once. I shared my account with my (new) stepdaughter, who then used it to watch movies on a friend’s tablet, who then used it when she went to her friend’s house, and so forth and so on. When I got the message from NF, I checked who was logged on to my account and found one person in CT, one person in MA, and two in NYC. I live in NC. ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [June 9, 2025, 8:51pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/6 "2025-06-09T20:51:31Z")
Can you disable the additional users in the Amazon app or website? ---
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [June 9, 2025, 9:37pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/7 "2025-06-09T21:37:04Z")
> [@ZonexandScout](#): > > I’ve had this happen at least once. I shared my account with my (new) stepdaughter, who then used it to watch movies on a friend’s tablet, who then used it when she went to her friend’s house, and so forth and so on. When I got the message from NF, I checked who was logged on to my account and found one person in CT, one person in MA, and two in NYC. I live in NC. This is useful- I will look around NF and see what that info is. ---
**Author:** ![ZonexandScout](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zonexandscout/32/544_2.png) [@ZonexandScout](https://boards.straightdope.com/u/ZonexandScout)\ **Post date:** [June 9, 2025, 9:50pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/8 "2025-06-09T21:50:07Z")
You should be able to list what devices are currently using your account. I simply forced them all off and changed my password. No problems since. ---
**Author:** ![aceplace57](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aceplace57/32/3500_2.png) [@aceplace57](https://boards.straightdope.com/u/aceplace57)\ **Post date:** [June 11, 2025, 10:35pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/9 "2025-06-11T22:35:09Z")
I had a similar experience after changing my Amazon password. There is an option to log off all devices. I linked my tv back to Amazon and all was good. I only have my phone and tv logged in. My laptop isn’t connected. I don’t _need_ access to Amazon on my laptop. ---
**Author:** ![puzzlegal](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/puzzlegal/32/3827_2.png) [@puzzlegal](https://boards.straightdope.com/u/puzzlegal)\ **Post date:** [June 11, 2025, 10:50pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/10 "2025-06-11T22:50:10Z")
I’m on the other side of that. I regularly watch TV with my friend, David. I went to check out the new murderbot show, expecting to pay for it, but it just played. Afterwards, i realized David’s account was logged onto my TV. I told him. Neither of us can remember him logging onto my device, or why he might have done so. But it says the profile is “David” and i can’t imagine anyone else with that name would be logged on. So it’s really easy to have random instances of your account logged in by mistake. ---
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [June 18, 2025, 7:06pm UTC](https://boards.straightdope.com/t/amazon-prime-video-says-i-am-streaming-the-maximum-number-of-movies-at-once-not-the-case/1019367/11 "2025-06-18T19:06:59Z")
Thank you. Will work on cleaning up anyone accessing this account. Weird that the profile was named David but neither of you remember his logging in.