# Amazon products - What happend to "answered questions"? **URL:** \ **Category:** Factual Questions\ **Created:** [November 16, 2023, 9:09pm UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265 "2023-11-16T21:09:15Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Mean\_Mr.Mustard](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mean_mr.mustard/32/3865_2.png) [@Mean\_Mr.Mustard](https://boards.straightdope.com/u/Mean_Mr.Mustard)\ **Post date:** [November 16, 2023, 9:09pm UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/1 "2023-11-16T21:09:15Z")
When I shop on Amazon, I’ve always seen, and used, the links that say, for example, _3,778 ratings_ | _172 answered questions_. Lately, though, only the ratings link works - it takes me to the reviews of the products. The answered questions link takes me to the same place, with nary a Q nor an A in sight I’ve been trying this with different products and on different browsers with no joy. Do me a favor if you get a moment and see if you can see some actual Amazon product Qs and As, and if you do, let me know the product so I can determine if my computer is haunted in some way. Thanks! mmm ---
**Author:** ![Dorjan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dorjan/32/12440_2.png) [@Dorjan](https://boards.straightdope.com/u/Dorjan)\ **Post date:** [November 16, 2023, 9:12pm UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/2 "2023-11-16T21:12:59Z")
Q&A seems to still be there, but “hidden” by a search bar. type anything in that Questions search bar and then a link to the Q & A section appears. At least that’s how it’s behaving for me. Def seems like a bug. If intentional, kind of dumb to do it that way. ---
**Author:** ![pjd](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pjd/32/3009_2.png) [@pjd](https://boards.straightdope.com/u/pjd)\ **Post date:** [November 16, 2023, 9:33pm UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/3 "2023-11-16T21:33:04Z")
^ Same for me. The few products that i found with Qs showed way fewer Qs than were shown at the top. Eg, where it says “1233 ratings | 89 questions”, i would find, say, 6 after typing something in the search box (immediately above the reviews). Definitely something amiss. ---
**Author:** ![Petek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/petek/32/1590_2.png) [@Petek](https://boards.straightdope.com/u/Petek)\ **Post date:** [November 16, 2023, 11:41pm UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/4 "2023-11-16T23:41:34Z")
I noticed the same behavior several days ago. I found the following workaround on the net: In the _Looking for specific info?_ section, type a single period (.) in the search box. Then select _Customer Q&As_. This action displays most Q&As. You might have to select links titled _See other answers_ to see additional Q&As. ---
**Author:** ![kayaker](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kayaker/32/441_2.png) [@kayaker](https://boards.straightdope.com/u/kayaker)\ **Post date:** [November 17, 2023, 12:11pm UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/5 "2023-11-17T12:11:25Z")
Try asking Amazon about it. After an update on the Amazon Prime Video app I had problems with their closed captions, which I really rely on. I looked around for an explanation and finally messaged my question to someone there. I got a reply a few days later thanking me for alerting them about it. The problem had been fixed. I then got a follow up message from the same person telling me I should watch for a new “audio boost” thing that might be helpful. I’ve been using it and like it. ---
**Author:** ![Mean\_Mr.Mustard](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mean_mr.mustard/32/3865_2.png) [@Mean\_Mr.Mustard](https://boards.straightdope.com/u/Mean_Mr.Mustard)\ **Post date:** [November 17, 2023, 12:16pm UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/6 "2023-11-17T12:16:30Z")
> [@Petek](#): > > In the _Looking for specific info?_ section, type a single period (.) in the search box. Then select _Customer Q&As_. This action displays most Q&As. You might have to select links titled _See other answers_ to see additional Q&As. That worked, thanks. How weird. mmm ---
**Author:** ![Petek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/petek/32/1590_2.png) [@Petek](https://boards.straightdope.com/u/Petek)\ **Post date:** [November 17, 2023, 11:05pm UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/7 "2023-11-17T23:05:07Z")
Perhaps inputting a period into the search box just causes Amazon to look for periods in the Q&As. ---
**Author:** ![Apodder](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/apodder/32/17727_2.png) [@Apodder](https://boards.straightdope.com/u/Apodder)\ **Post date:** [November 18, 2023, 12:34am UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/8 "2023-11-18T00:34:30Z")
Right, but you only get to see the questions that pertain to your search query. It’s SUPER ANNOYING. ---
**Author:** ![TreacherousCretin](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/treacherouscretin/32/476_2.png) [@TreacherousCretin](https://boards.straightdope.com/u/TreacherousCretin)\ **Post date:** [November 19, 2023, 1:14am UTC](https://boards.straightdope.com/t/amazon-products-what-happend-to-answered-questions/993265/9 "2023-11-19T01:14:42Z")
This worked for me a few weeks ago, haven’t tried it lately: 1- Find the (Amazon) ASIN code for the product in question. Might be way down the page. Copy the code. 2- Enter this in your browser address bar, after replacing the sixth item with the ASIN code you copied. [https://www.amazon.com/ask/questions/xxxxxxxxxx](https://www.amazon.com/ask/questions/xxxxxxxxxx)