# Amazon seller protection, again

**URL:** <https://boards.straightdope.com/t/amazon-seller-protection-again/643347>\
**Category:** The BBQ Pit\
**Created:** [December 7, 2012, 9:00pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347 "2012-12-07T21:00:36Z")\
**Posts on this page:** 10\
**Page:** 3

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**Author:** ![al27052](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@al27052](https://boards.straightdope.com/u/al27052)\
**Post date:** [December 11, 2012, 3:10pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/41 "2012-12-11T15:10:50Z")

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> [@VinylTurnip](#):
>
> If it is demonstrated that Amazon abuses its workers, then the company should change its policies and make retribution. The existence of a lawsuit is not proof, however, nor is the account of an undercover writer who worked there a couple of days and found it tough work. I did a couple of temp jobs working in warehouses, and guess what? It sorta sucked. It was hard work, and it wasn’t for a super-high-volume vendor like Amazon. When I was offered a permanent job I turned it down and found something else.

If you think they didn’t coerce employees and doctors to under-report injuries, I’ve got a bridge to sell you.

Are you really that gullible? ROFL

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**Author:** ![al27052](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@al27052](https://boards.straightdope.com/u/al27052)\
**Post date:** [December 11, 2012, 3:13pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/42 "2012-12-11T15:13:50Z")

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> [@Mama\_Zappa](#):
>
> Why on earth _should_ they explain???
> 
> I mean, if you had contacted them and _asked_ them, they certainly should have answered you, but if I’m looking at a book I don’t expect it to have any statement as to why they don’t carry any particular version of it.

For starters, it’s the most popular book in that series, by FAR. It begs the question as to why it’s not available in e-book format, when all the others are. It sticks out, seems odd, however you want to phrase it.

In addition, I’m a customer. They are a business. If they don’t want my money, then sure, they can do whatever they want.

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**Author:** ![Seanette](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/seanette/32/9139_2.png) [@Seanette](https://boards.straightdope.com/u/Seanette)\
**Post date:** [December 11, 2012, 3:26pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/43 "2012-12-11T15:26:34Z")

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I’ve never had customer service issues with Amazon. (shrug)

I’d be more inclined to advise against Tracfone, based on the worst “service” I ever had the misfortune to endure. When it takes SIX calls in three days (which is a really lousy way to spend a weekend!), with “techs” flat-out lying to me, contradicting each other, etc., just to get voice-mail working, something is REALLY wrong. Thankfully, I was able to find my way to an online Tracfone user group where someone gave me direct contact info for the second-level techs (in this case, please read “second-level techs” as “competent and can comprehend spoken English that might not exactly match a pre-written script”), and the charming gent I reached did get me sorted out.

Still, to this day, seven years later, I refuse to do business with Tracfone, Straight Talk, or any related entity. If I were to choose to leave Virgin Mobile, I’d probably go with T-Mobile. I do NOT want to deal with a contract plan, especially with my husband about six months from layoff.

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**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\
**Post date:** [December 11, 2012, 3:48pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/44 "2012-12-11T15:48:51Z")

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**al27052** ’s mind is made up; don’t confuse him with facts.

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**Author:** ![Cheesesteak](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cheesesteak/32/3694_2.png) [@Cheesesteak](https://boards.straightdope.com/u/Cheesesteak)\
**Post date:** [December 11, 2012, 3:53pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/45 "2012-12-11T15:53:31Z")

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> [@al27052](#):
>
> For starters, it’s the most popular book in that series, by FAR. It begs the question as to why it’s not available in e-book format, when all the others are. It sticks out, seems odd, however you want to phrase it.
> 
> In addition, I’m a customer. They are a business. If they don’t want my money, then sure, they can do whatever they want.

You’re completely fucking spoiled.

Pre-Amazon, I cannot count the number of times I walked into a bookstore, found a fun looking series… sans book #1, or book #3. It happened over and over, since a long running series is going to have much more robust day to day sales in the newer books, the older books tend to languish. At best I could wait on line to request that they order the book for me, and come back a week later to pick it up, assuming the warehouse had it in stock.

Now, an e-book is unavailable due to an author re-write, and you complain that Amazon doesn’t specifically update the entry explaining in detail why the e-book version is delayed. Well, after accusing them of requesting that the e-book be kept off the market in favor of trying to sell the audiobook version.

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**Author:** ![VinylTurnip](https://avatars.discourse-cdn.com/v4/letter/v/b2d939/32.png) [@VinylTurnip](https://boards.straightdope.com/u/VinylTurnip)\
**Post date:** [December 11, 2012, 4:37pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/46 "2012-12-11T16:37:56Z")

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> [@al27052](#):
>
> If you think they didn’t coerce employees and doctors to under-report injuries, I’ve got a bridge to sell you.
> 
> Are you really that gullible? ROFL

I’m not sure. Is it beam, arch, suspension, or cantilever?

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**Author:** ![iamthewalrus\_3](https://avatars.discourse-cdn.com/v4/letter/i/258eb7/32.png) [@iamthewalrus\_3](https://boards.straightdope.com/u/iamthewalrus_3)\
**Post date:** [December 11, 2012, 7:09pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/47 "2012-12-11T19:09:53Z")

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> [@al27052](#):
>
> Are you calling me a liar?

Not at all. I’m sure you believe every moronic thing you’ve written.

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**Author:** ![DrDeth](https://avatars.discourse-cdn.com/v4/letter/d/b487fb/32.png) [@DrDeth](https://boards.straightdope.com/u/DrDeth)\
**Post date:** [December 11, 2012, 7:55pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/48 "2012-12-11T19:55:49Z")

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> [@al27052](#):
>
> For starters, it’s the most popular book in that series, by FAR. It begs the question as to why it’s not available in e-book format, when all the others are. It sticks out, seems odd, however you want to phrase it.
> 
> .

First of all it _IS_ available, now. Next of all, it wasn’t available due to the author’s decision not to re-release it until it was right. Nothing to do with Amazon at all. She also could of mentioned this on her author page…_oh wait she did_. In a blog. Right there on Amazon.

So, all your bitching is just because you couldn’t bother to read thru and find out. Diane also maintains her own web-page, very common among popular authors, where this info was also available.

I found all this in less than five minutes of searching, or in other words- less time than it took you to write up your ignorant bitchfest.

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**Author:** ![Amateur\_Barbarian](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@Amateur\_Barbarian](https://boards.straightdope.com/u/Amateur_Barbarian)\
**Post date:** [December 12, 2012, 9:25pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/49 "2012-12-12T21:25:40Z")

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TracFone phone received today; activated fine; took the minutes from the sticker just fine. So in the end there’s no problem, but I am still going to post a review pointing out that what I received is not what is pictured and has no attached data for problem resolution, or even identifiable seller information.

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**Author:** ![Amateur\_Barbarian](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@Amateur\_Barbarian](https://boards.straightdope.com/u/Amateur_Barbarian)\
**Post date:** [December 12, 2012, 10:11pm UTC](https://boards.straightdope.com/t/amazon-seller-protection-again/643347/50 "2012-12-12T22:11:43Z")

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…and the following review was considered acceptable. Differences, and cause for the first one’s rejection, open for discussion:

> [@](#):
>
> I ordered this card as part of a three-component deal from the seller - a phone, a microSD card and this airtime card. I received this item three days in advance of the other two because it was shipped directly from the seller and the phone and SD card were shipped from Amazon.
> 
> The phone activated on the first try and the minutes from this purchase were credited, so I can report no problems. However, it’s worth pointing out that what I got for my $5.00 shipping was a piece of paper with some instructions, and a sticker with the airtime code. No seller name, contact info, anything. I would have much preferred to get the physical card, which acts as its own proof of purchase, provides backup codes should there be any issue with the airtime code, etc. And while I accept the shipping cost as part of the deal, I think it is excessive when a simple numeric code - or plain piece of paper - could have been sent much more cheaply.
> 
> Good deal, questionable delivery, potential problems if the code is in any way questioned by TracFone.

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