# Amazon, why won't you send me my DVD?

**URL:** <https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183>\
**Category:** The BBQ Pit\
**Created:** [February 3, 2005, 4:05pm UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183 "2005-02-03T16:05:04Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![gobear](https://avatars.discourse-cdn.com/v4/letter/g/8dc957/32.png) [@gobear](https://boards.straightdope.com/u/gobear)\
**Post date:** [February 4, 2005, 5:15pm UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183/21 "2005-02-04T17:15:34Z")

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> [@susan\_foster](#):
>
> Have you seen their new offer - Amazon Prime? Not quite sure what to think.
> 
> Susan

Can we expect competitive pricing from the Decepticons as well?

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**Author:** ![mhendo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mhendo/32/3159_2.png) [@mhendo](https://boards.straightdope.com/u/mhendo)\
**Post date:** [February 4, 2005, 5:29pm UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183/22 "2005-02-04T17:29:26Z")

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Regarding Amazon’s Super Saver shipping, i’ll just quote what i said in [this thread](http://boards.straightdope.com/sdmb/showthread.php?t=297561) recently:

> [@mhendo](#):
>
> It’s amazing how people’s experiences differ.
> 
> I was just asking myself the other day why anyone would ever opt for expedited shipping with Amazon, because whenever i order from them (admittedly, not frequently) the package always seems to arrive very quickly.
> 
> Last Tuesday evening (1/11) i placed an order for three items—two books and a CD—and selected the free shipping option. The order confirmation email came at 5.32pm, and said that my order would be shipped in two packages—one book in one package, and one book and the CD in the other package.
> 
> At 10.27am the next day (1/12), i got an email telling me that the first package had shipped. Then at 9.14am the following day (1/13) i got an email telling me that the second package had shipped. Both packages arrived on Friday (1/14), three days after i placed the order.
> 
> With timing like that, there’s no way i’d pay extra for faster shipping. Also, when i order stuff from Amazon it’s not usually something i need in a hurry anyway, so even if it did take a couple of weeks it would be no big deal.

I placed another Amazon order last Tuesday, and the books were both here by this Tuesday.

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**Author:** ![GuanoLad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guanolad/32/42_2.png) [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\
**Post date:** [February 5, 2005, 7:16am UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183/23 "2005-02-05T07:16:09Z")

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I order from Amazon regularly, and my international shipping varies - normally it’s two weeks tops, sometimes, like my most recent order, it can be as quickly as five days. That’s five days for an international order! Across the pacific!

I always choose teh same shipping option and have come to expect the same standard of service each time, so when it is proven better than that expectation I see it as a special treat. But deliberately engineering a more expedited service is probably asking for trouble, and not worth the money.

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**Author:** ![Early\_Out](https://avatars.discourse-cdn.com/v4/letter/e/6f9a4e/32.png) [@Early\_Out](https://boards.straightdope.com/u/Early_Out)\
**Post date:** [February 5, 2005, 7:25am UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183/24 "2005-02-05T07:25:46Z")

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> [@JerH](#):
>
> [T]hey’re … [n]ot getting paid, because they don’t bill until they ship…

If you’re using a gift certificate, they got paid weeks ago, when the gift certificate was purchased.

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**Author:** ![SLingshot](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@SLingshot](https://boards.straightdope.com/u/SLingshot)\
**Post date:** [February 5, 2005, 7:28am UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183/25 "2005-02-05T07:28:42Z")

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> [@Podkayne](#):
>
> _Leaps across the stage and attempts to suffocate **Ponder Stibbons** with handful of air pillows_

I knew about silicone. And I knew about saline. I didn’t know about air.

You **really** do learn something new every day.

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**Author:** ![whiterabbit](https://avatars.discourse-cdn.com/v4/letter/w/cab0a1/32.png) [@whiterabbit](https://boards.straightdope.com/u/whiterabbit)\
**Post date:** [February 5, 2005, 6:00pm UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183/26 "2005-02-05T18:00:28Z")

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I’ve never had anything from Amazon that took more than three days to get to me, and that’s with the free shipping. Huh.

Once I ordered a CD from Amazon.ca at 10 PM one night, with regular shipping. I was not about to pay extra for speedy international shipping on one CD. I figured it’d be maybe three or four days at the earliest, but since the CD wasn’t going to be released in the US for a couple of months, I wasn’t unhappy about that wait.

The next morning, at 8:30, the doorbell rings and the dogs go crazy. I go downstairs, and there it is. Not even TWELVE HOURS.

I was impressed.

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**Author:** ![JerH](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@JerH](https://boards.straightdope.com/u/JerH)\
**Post date:** [February 5, 2005, 8:32pm UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183/27 "2005-02-05T20:32:35Z")

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> [@Early Out](#):
>
> If you’re using a gift certificate, they got paid weeks ago, when the gift certificate was purchased.

The certificate didn’t cover everything - I still had to pay a few buck myself, and it doesn’t look like my card has been charged yet.

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**Author:** ![Early\_Out](https://avatars.discourse-cdn.com/v4/letter/e/6f9a4e/32.png) [@Early\_Out](https://boards.straightdope.com/u/Early_Out)\
**Post date:** [February 5, 2005, 8:37pm UTC](https://boards.straightdope.com/t/amazon-why-wont-you-send-me-my-dvd/288183/28 "2005-02-05T20:37:45Z")

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> [@JerH](#):
>
> The certificate didn’t cover everything - I still had to pay a few buck myself, and it doesn’t look like my card has been charged yet.

Ah, that puts a different slant on it.

My brother runs a small retail business, and I’ve told him that one way to improve his bottom line is to alter his method of honoring gift certificates. Whenever someone comes in with one, and says he wants to redeem it, my brother should look at him with a puzzled expression, say, “¿Que?”, and look at the certificate as if he’s trying desperately to figure out what it is. He doesn’t think he could do it convincingly, alas.

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