# Another day in customer service; or, "The Value of Time"

**URL:** <https://boards.straightdope.com/t/another-day-in-customer-service-or-the-value-of-time/162856>\
**Category:** The BBQ Pit\
**Created:** [March 20, 2003, 6:18pm UTC](https://boards.straightdope.com/t/another-day-in-customer-service-or-the-value-of-time/162856 "2003-03-20T18:18:32Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![NicePete](https://avatars.discourse-cdn.com/v4/letter/n/ee7513/32.png) [@NicePete](https://boards.straightdope.com/u/NicePete)\
**Post date:** [March 27, 2003, 4:56am UTC](https://boards.straightdope.com/t/another-day-in-customer-service-or-the-value-of-time/162856/21 "2003-03-27T04:56:56Z")

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Dr. Smith, eh?

Did he say “Oh the pain! The Agony!” a lot? And insult your robot? And refuse to do his chores?

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**Author:** ![shep\_proudfoot](https://avatars.discourse-cdn.com/v4/letter/s/90db22/32.png) [@shep\_proudfoot](https://boards.straightdope.com/u/shep_proudfoot)\
**Post date:** [March 28, 2003, 3:04am UTC](https://boards.straightdope.com/t/another-day-in-customer-service-or-the-value-of-time/162856/22 "2003-03-28T03:04:37Z")

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Personally, I would of hung up on this turkey because of his rudeness.

In my various professions where the evil telephone was the main instrument of my employment torture, I really try not to give my name, especially when I worked for hotels. Then, when I get a jerkoff, I can be anonymous and hang up.

YOU are in charge of the situation, not Dr Smith. My advice is, if you cannot handle the problem, give it to your manager/supervisor. That is what a M/Super is there for.

People like him is why I refuse to work retail.

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