# Another "Firefox won't open a website" puzzle

**URL:** <https://boards.straightdope.com/t/another-firefox-wont-open-a-website-puzzle/919073>\
**Category:** Factual Questions\
**Created:** [August 26, 2020, 4:10pm UTC](https://boards.straightdope.com/t/another-firefox-wont-open-a-website-puzzle/919073 "2020-08-26T16:10:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mixdenny](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mixdenny/32/2962_2.png) [@mixdenny](https://boards.straightdope.com/u/mixdenny)\
**Post date:** [August 26, 2020, 4:10pm UTC](https://boards.straightdope.com/t/another-firefox-wont-open-a-website-puzzle/919073/1 "2020-08-26T16:10:46Z")

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I am using Firefox 78.0.2 on Win 7 and I cannot go to the Eastwood auto page: [https://www.eastwood.com/](https://www.eastwood.com/)

The Explorer browser I have on the same computer goes fine. My phone goes there just fine using Chrome. I turned off U-Block. I set cookies to “Allow”. Nothing. Any suggestions?

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**Author:** ![ZonexandScout](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zonexandscout/32/544_2.png) [@ZonexandScout](https://boards.straightdope.com/u/ZonexandScout)\
**Post date:** [August 26, 2020, 4:27pm UTC](https://boards.straightdope.com/t/another-firefox-wont-open-a-website-puzzle/919073/2 "2020-08-26T16:27:11Z")

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Perhaps you are referring to my previous, recent thread about a similar situation? It fixed itself on my Firefox, but it drove me nuts. The last thing I did before Firefox responded properly was to turn off a wifi configuration utility. I doubt that it was the problem, but Firefox mysteriously started working correctly again after I did that. I did not clear my caches, but that’s always a good place to start, I guess. Good luck!

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**Author:** ![Kimera757](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kimera757/32/3765_2.png) [@Kimera757](https://boards.straightdope.com/u/Kimera757)\
**Post date:** [August 26, 2020, 4:33pm UTC](https://boards.straightdope.com/t/another-firefox-wont-open-a-website-puzzle/919073/3 "2020-08-26T16:33:44Z")

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Firefox hates Gmail on my computer for some reason. I have to keep deleting the cookies. Perhaps the OP could specifically delete cookies for that website.

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**Author:** ![mixdenny](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mixdenny/32/2962_2.png) [@mixdenny](https://boards.straightdope.com/u/mixdenny)\
**Post date:** [August 26, 2020, 6:37pm UTC](https://boards.straightdope.com/t/another-firefox-wont-open-a-website-puzzle/919073/4 "2020-08-26T18:37:58Z")

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> [@Kimera757](#):
>
> Perhaps the OP could specifically delete cookies for that website.

That did it! There were about a dozen cookies from 5 months ago. That’s about how long I have had the problem. Did I have a bod cookie?

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**Author:** ![Kimera757](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kimera757/32/3765_2.png) [@Kimera757](https://boards.straightdope.com/u/Kimera757)\
**Post date:** [August 26, 2020, 6:49pm UTC](https://boards.straightdope.com/t/another-firefox-wont-open-a-website-puzzle/919073/5 "2020-08-26T18:49:39Z")

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> [@mixdenny](#):
>
> That did it! There were about a dozen cookies from 5 months ago. That’s about how long I have had the problem. Did I have a bod cookie?

Despite knowing how to troubleshoot, I don’t really know how the computer works. I assume it was a “bad cookie” and it might reoccur. Still, at least now you can repair the issue 😃