I have a customer who recently upgraded his Sage business works software to a new version from a very old dos version.
He is having steady problems with it generating multiple invoices on the same invoice number.
The vendor who installed the software and server (not sage but an authorized reseller) is trying to blame everything on me every time something goes wrong. I laid the network on the old software and built all the machines that are currently in use except the server.
My question is this:
Is there any reason why hardware or the network would cause this type of behavior from this software. If anything the server is the machine issuing those invoice numbers not the workstations. How in the heck is this thing issuing 15 invoices with the same invoice number and if so how in the heck is this my fault.