# Any help with Google Play refund?

**URL:** <https://boards.straightdope.com/t/any-help-with-google-play-refund/1020544>\
**Category:** In My Humble Opinion\
**Created:** [July 5, 2025, 6:46pm UTC](https://boards.straightdope.com/t/any-help-with-google-play-refund/1020544 "2025-07-05T18:46:29Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![lissener](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lissener/32/6139_2.png) [@lissener](https://boards.straightdope.com/u/lissener)\
**Post date:** [July 5, 2025, 6:46pm UTC](https://boards.straightdope.com/t/any-help-with-google-play-refund/1020544/1 "2025-07-05T18:46:29Z")

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I signed up for Speechify on Google Play. I did the free trial, which would be billed at a hundred bucks when it expired.

I canceled it the same minute I bought it so I wouldn’t accidentally get billed. I accidentally got billed.

I sent the documentation that I had canceled it, and the rep/bot assured me that I would receive a refund with two weeks.

Cut to three weeks, no refund. I got back in touch to ask what was up, and they sent me a screen cap documentation that they had sent the money back to Google Play.

A few weeks later, still not received. And GPlay doesn’t appear to have any customer resources in place. Stumped.

Anyone with any knowledge or suggestions?

tia

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**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\
**Post date:** [July 5, 2025, 7:12pm UTC](https://boards.straightdope.com/t/any-help-with-google-play-refund/1020544/2 "2025-07-05T19:12:24Z")

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Dispute it with your credit card company.

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**Author:** ![Beckdawrek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/beckdawrek/32/3647_2.png) [@Beckdawrek](https://boards.straightdope.com/u/Beckdawrek)\
**Post date:** [July 5, 2025, 7:50pm UTC](https://boards.straightdope.com/t/any-help-with-google-play-refund/1020544/3 "2025-07-05T19:50:07Z")

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Ok. I looked at Googleplay. They will refund a wrong charge.

Theres a 48hour time limit.  
And a further time of 7 days, but you have to contact them through the website.

The refund to the original payment method. If Paypal, you probably lost.  
If a personal debit card or credit card you still have a chance, thru your card.

I believe the 3 weeks you mention are gonna be the downfall.

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**Author:** ![lissener](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lissener/32/6139_2.png) [@lissener](https://boards.straightdope.com/u/lissener)\
**Post date:** [July 5, 2025, 9:01pm UTC](https://boards.straightdope.com/t/any-help-with-google-play-refund/1020544/4 "2025-07-05T21:01:13Z")

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It’s a debit. I disputed it with my bank.

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**Author:** ![lissener](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lissener/32/6139_2.png) [@lissener](https://boards.straightdope.com/u/lissener)\
**Post date:** [July 5, 2025, 9:04pm UTC](https://boards.straightdope.com/t/any-help-with-google-play-refund/1020544/5 "2025-07-05T21:04:28Z")

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The time frame ran out because the CS entity i was communicating with kept telling that i would receive it in “15 business days,” which is 3 weeks.

Can you provide a link to the website? Tia

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**Author:** ![lissener](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lissener/32/6139_2.png) [@lissener](https://boards.straightdope.com/u/lissener)\
**Post date:** [July 5, 2025, 9:22pm UTC](https://boards.straightdope.com/t/any-help-with-google-play-refund/1020544/6 "2025-07-05T21:22:03Z")

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I found this screen

[https://postimg.cc/Lh9BNYYt](https://postimg.cc/Lh9BNYYt)