# Any way to recover email in Netscape? **URL:** \ **Category:** Factual Questions\ **Created:** [August 24, 2003, 7:42pm UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372 "2003-08-24T19:42:56Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [August 24, 2003, 7:42pm UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/1 "2003-08-24T19:42:56Z")
I upgraded someone’s Netscape 7.0 to 7.1, and now their old email is gone. I searched the hard drive and cannot locate the old email. Is there any way to recover the old email? Thanks! ---
**Author:** ![BobbySuezQ](https://avatars.discourse-cdn.com/v4/letter/b/57b2e6/32.png) [@BobbySuezQ](https://boards.straightdope.com/u/BobbySuezQ)\ **Post date:** [August 24, 2003, 10:10pm UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/2 "2003-08-24T22:10:17Z")
what’s the OS ? ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [August 25, 2003, 8:16pm UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/3 "2003-08-25T20:16:31Z")
> [@](#): > > \*Originally posted by BobbySuezQ \* > \*\*what’s the OS ? \*\* Win 98. Still no luck. Maybe the junk mail controls lost the email. Do any of the commercial data recovery software systems work? ---
**Author:** ![BobbySuezQ](https://avatars.discourse-cdn.com/v4/letter/b/57b2e6/32.png) [@BobbySuezQ](https://boards.straightdope.com/u/BobbySuezQ)\ **Post date:** [August 25, 2003, 11:52pm UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/4 "2003-08-25T23:52:46Z")
I might be stating the obvious, but first off … did you try the import option? With the e-mail window open, select Tools, Import. and import the old files to your new empty mail folder. Netscape doesn’t upgrade itself, it installs a new version. With Win98, the old mail fils should be located at something like Netscape/User/user’s name/mail/ or netscape/communicator/user/user’s name/mail ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [August 26, 2003, 3:27am UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/5 "2003-08-26T03:27:10Z")
> [@](#): > > \*Originally posted by BobbySuezQ \* > \*\*I might be stating the obvious, but first off … did you try the import option? \*\* Yes, I tried that. Looks like I may have somehow deleted the files forever. At least the pc owner does not appear mad!! Thanks again. ---
**Author:** ![handy](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@handy](https://boards.straightdope.com/u/handy)\ **Post date:** [August 26, 2003, 3:01pm UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/6 "2003-08-26T15:01:57Z")
“searched the hard drive and cannot locate the old email.” What did you search for? I never had this happen, usually a new install of Netscape is put in a new directory & the old Netscape is indeed still on the HD. Under Program Files:Netscape ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [August 26, 2003, 11:46pm UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/7 "2003-08-26T23:46:09Z")
> [@](#): > > \*Originally posted by handy \* > \*\*“searched the hard drive and cannot locate the old email.” > > What did you search for? I never had this happen, usually a new install of Netscape is put in a new directory & the old Netscape is indeed still on the HD. Under Program Files:Netscape \*\* I searched everything possible under Netscape under the Program Files. The new version of Netscape has something called Junk Mail control, and it is possible I clicked on it by accident, I suppose. It’s the only thing I can think of. ---
**Author:** ![handy](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@handy](https://boards.straightdope.com/u/handy)\ **Post date:** [August 27, 2003, 3:39pm UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/8 "2003-08-27T15:39:15Z")
Okay you can try this then: "To find the folder where Netscape and Mozilla store messages: ``` * Select Run... from the Start menu. * Type "%appdata%" (without the quotes). * Hit Return. * Open the Mozilla folder and then the Profiles folder. * Now open the folder of your Netscape profile (probably default) and the folder beneath it. o We're almost done! ``` - The messages are in the Mail folder and its sub-folders. " But read this page first because I haven’t tried it: > **[Where to Find Your Mozilla Thunderbird Profile Directory](https://www.lifewire.com/thunderbird-profile-directory-1173093)** > > Here's how to locate the folder that contains your Mozilla Thunderbird email messages, filters, settings, and more. ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [August 28, 2003, 4:26am UTC](https://boards.straightdope.com/t/any-way-to-recover-email-in-netscape/197372/9 "2003-08-28T04:26:33Z")
> [@](#): > > \*Originally posted by handy \* > \*\*Okay you can try this then: … > \*\* Thanks, **handy**. I’ll have to think about trying this because I don’t want to ruin someone else’s computer even a little more!