# Anybody know how to reach somebody at Facebook? **URL:** \ **Category:** Factual Questions\ **Created:** [April 28, 2010, 5:15pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646 "2010-04-28T17:15:04Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Engywook](https://avatars.discourse-cdn.com/v4/letter/e/bc8723/32.png) [@Engywook](https://boards.straightdope.com/u/Engywook)\ **Post date:** [April 28, 2010, 5:15pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/1 "2010-04-28T17:15:04Z")
I was forced to reset my password over an hour ago, and should have a password reset code in my email. No email at 65 minutes and counting. I also see no way at all to tell somebody at Facebook about this. Anybody encounter this before, and how did you resolve this? ETA I did all the basic checks. It’s the right email address and that email address is still able to receive and display messages. ---
**Author:** ![Ferret\_Herder](https://avatars.discourse-cdn.com/v4/letter/f/e47774/32.png) [@Ferret\_Herder](https://boards.straightdope.com/u/Ferret_Herder)\ **Post date:** [April 28, 2010, 5:26pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/2 "2010-04-28T17:26:46Z")
Just wondering… why were you forced to reset your password? Did you get an E-mail with a link to click? I’m just worried that you might have fallen for a scam. ---
**Author:** ![KneadToKnow](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kneadtoknow/32/3999_2.png) [@KneadToKnow](https://boards.straightdope.com/u/KneadToKnow)\ **Post date:** [April 28, 2010, 5:28pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/3 "2010-04-28T17:28:00Z")
It wasn’t [this](http://news.cnet.com/8301-27080_3-20000682-245.html), was it? [Facebook’s page](http://www.facebook.com/#!/security?v=app_10442206389) on what to do if you get scammed. ---
**Author:** ![Engywook](https://avatars.discourse-cdn.com/v4/letter/e/bc8723/32.png) [@Engywook](https://boards.straightdope.com/u/Engywook)\ **Post date:** [April 28, 2010, 5:38pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/4 "2010-04-28T17:38:51Z")
No, I wasn’t scammed. I had just been signed into Facebook with my computer on for several weeks (also not the safest idea in the world, I know). When I restarted my computer, I discovered that I’d forgotten my password. :smack: ---
**Author:** ![ivan\_astikov](https://avatars.discourse-cdn.com/v4/letter/i/58f4c7/32.png) [@ivan\_astikov](https://boards.straightdope.com/u/ivan_astikov)\ **Post date:** [April 28, 2010, 5:44pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/5 "2010-04-28T17:44:18Z")
If you are using Firefox, you might be able to find it by clicking “Tools”, “Options”, “Security” and checking your “saved passwords” box. ---
**Author:** ![KneadToKnow](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kneadtoknow/32/3999_2.png) [@KneadToKnow](https://boards.straightdope.com/u/KneadToKnow)\ **Post date:** [April 28, 2010, 5:49pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/6 "2010-04-28T17:49:47Z")
Going through the “Forgot your password?” doesn’t help? ---
**Author:** ![carnivorousplant](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/carnivorousplant/32/3563_2.png) [@carnivorousplant](https://boards.straightdope.com/u/carnivorousplant)\ **Post date:** [April 28, 2010, 6:21pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/7 "2010-04-28T18:21:59Z")
> [@ivan\_astikov](#): > > If you are using Firefox, you might be able to find it by clicking “Tools”, “Options”, “Security” and checking your “saved passwords” box. Cool! 🙂 ---
**Author:** ![Engywook](https://avatars.discourse-cdn.com/v4/letter/e/bc8723/32.png) [@Engywook](https://boards.straightdope.com/u/Engywook)\ **Post date:** [April 28, 2010, 7:59pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/8 "2010-04-28T19:59:21Z")
> [@KneadToKnow](#): > > Going through the “Forgot your password?” doesn’t help? That’s what I did. If you follow the instructions, it triggers an email… which apparently can take up to two hours to arrive. I finally did get it, though… thanks all. ---
**Author:** ![KneadToKnow](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kneadtoknow/32/3999_2.png) [@KneadToKnow](https://boards.straightdope.com/u/KneadToKnow)\ **Post date:** [April 28, 2010, 8:00pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/9 "2010-04-28T20:00:53Z")
Wow, two hours? That’s scary. ---
**Author:** ![Folly](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/folly/32/3219_2.png) [@Folly](https://boards.straightdope.com/u/Folly)\ **Post date:** [April 28, 2010, 8:45pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/10 "2010-04-28T20:45:52Z")
‘Poke your Grandma, Stan!’ ---
**Author:** ![BrandonR](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@BrandonR](https://boards.straightdope.com/u/BrandonR)\ **Post date:** [April 28, 2010, 8:53pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/11 "2010-04-28T20:53:54Z")
Yeah, Facebook’s mail servers can get quite bogged down… I’ve been able to logon and see my friend’s new comments/activity long before I get an email notifying me of them. ---
**Author:** ![BigT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bigt/32/12044_2.png) [@BigT](https://boards.straightdope.com/u/BigT)\ **Post date:** [April 28, 2010, 10:37pm UTC](https://boards.straightdope.com/t/anybody-know-how-to-reach-somebody-at-facebook/537646/12 "2010-04-28T22:37:00Z")
> [@carnivorousplant](#): > > Cool! > 🙂 I agree. I’m always giving advice about Firefox, and I didn’t know that was there.