# Anyone an expert on setting up Amazon Echo? **URL:** \ **Category:** Factual Questions\ **Created:** [January 19, 2019, 2:58pm UTC](https://boards.straightdope.com/t/anyone-an-expert-on-setting-up-amazon-echo/828048 "2019-01-19T14:58:23Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Mean\_Mr.Mustard](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mean_mr.mustard/32/3865_2.png) [@Mean\_Mr.Mustard](https://boards.straightdope.com/u/Mean_Mr.Mustard)\ **Post date:** [January 19, 2019, 2:58pm UTC](https://boards.straightdope.com/t/anyone-an-expert-on-setting-up-amazon-echo/828048/1 "2019-01-19T14:58:23Z")
I already owned an Echo (basement), and Echo plus (living room) and an Echo Dot (bedroom). I also wanted a kitchen speaker so I bought a second Dot. Problem is, the Alexa app doesn’t like Kitchen Dot. It tells me it is online, but it will not play music. When I ask it to play music, Alexa tells me it is not set up to play music yet, go to ‘add multi-room speakers’. So, when i try to add it via “Add Multi-Room Speakers”, it shows ‘device not available’. My other 3 devices work fine. I am thinking I should delete the kitchen Dot, then re-install, but I can’t even figure out how to delete it. Help? mmm ---
**Author:** ![Mean\_Mr.Mustard](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mean_mr.mustard/32/3865_2.png) [@Mean\_Mr.Mustard](https://boards.straightdope.com/u/Mean_Mr.Mustard)\ **Post date:** [January 19, 2019, 3:03pm UTC](https://boards.straightdope.com/t/anyone-an-expert-on-setting-up-amazon-echo/828048/2 "2019-01-19T15:03:17Z")
More info: I deleted all groups, then set up an “Everywhere” group. In doing so, I could choose all 3 previous devices to add to it but not the newest Dot. Or, I can select the new Dot, but the other 3 devices then become unavailable. mmm ---
**Author:** ![Mean\_Mr.Mustard](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mean_mr.mustard/32/3865_2.png) [@Mean\_Mr.Mustard](https://boards.straightdope.com/u/Mean_Mr.Mustard)\ **Post date:** [January 19, 2019, 4:00pm UTC](https://boards.straightdope.com/t/anyone-an-expert-on-setting-up-amazon-echo/828048/3 "2019-01-19T16:00:06Z")
OK, I deleted the new Dot and re-installed, now it is working. However… Am I correct that a device cannot be in more than one group? If so, suppose I want to play music just upstairs? I know I can create an “upstairs” group, but then I won’t be able to play music everywhere at once, correct? mmm ---
**Author:** ![ThelmaLou](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thelmalou/32/390_2.png) [@ThelmaLou](https://boards.straightdope.com/u/ThelmaLou)\ **Post date:** [January 19, 2019, 4:33pm UTC](https://boards.straightdope.com/t/anyone-an-expert-on-setting-up-amazon-echo/828048/4 "2019-01-19T16:33:03Z")
I’m new to the Echo/Alexa game, but I’ve gotten some help at the [Alexa sub on Reddit.](https://www.reddit.com/r/alexa/) ---
**Author:** ![AskNott](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/asknott/32/5790_2.png) [@AskNott](https://boards.straightdope.com/u/AskNott)\ **Post date:** [January 19, 2019, 11:20pm UTC](https://boards.straightdope.com/t/anyone-an-expert-on-setting-up-amazon-echo/828048/5 "2019-01-19T23:20:12Z")
I traded in my Amazon Tap on a pair of Echos, much to my regret. One is in the kitchen, and the other’s here in the office, down the hall. Once in a great while I can get them to play something on the Everywhere Group, but most of the time, they won’t sync up. I have to start and stop requests to play Indiana Public Radio or WBST 4 or 5 times before it gets it right. The Tap never gave me any of that trouble, and I could unplug it to go anywhere in the house. So, no help here.