# Anyone ever use a service cancellation app like Rocket Money or Experian? **URL:** \ **Category:** In My Humble Opinion\ **Created:** [October 23, 2024, 6:34pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113 "2024-10-23T18:34:55Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Nars\_Glinley](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/nars_glinley/32/8177_2.png) [@Nars\_Glinley](https://boards.straightdope.com/u/Nars_Glinley)\ **Post date:** [October 23, 2024, 6:34pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/1 "2024-10-23T18:34:55Z")
There have been a lot of commercials lately for Rocket Money which will search your “something” and cancel unwanted/unneeded services or subscriptions. I see that Experian offers a similar service. I _might_ trust them more. Has anyone used one of these or similar apps? ---
**Author:** ![Si\_Amigo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/si_amigo/32/2877_2.png) [@Si\_Amigo](https://boards.straightdope.com/u/Si_Amigo)\ **Post date:** [October 23, 2024, 9:00pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/2 "2024-10-23T21:00:48Z")
Rocket Money has disappointed me. I tried to have them cancel my Paramont+ account and they told me I would have to contact them myself. In fact, I think I’ll start a thread on just how difficult it has been to cancel my Paramont+ account. ---
**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\ **Post date:** [October 23, 2024, 10:08pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/3 "2024-10-23T22:08:40Z")
This is only tangentially related, but a rule has recently been passed requiring businesses to make it easy for consumers to cancel subscriptions and memberships. > **[Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It...](https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring)** > > The Federal Trade Commission today announced a ---
**Author:** ![Nars\_Glinley](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/nars_glinley/32/8177_2.png) [@Nars\_Glinley](https://boards.straightdope.com/u/Nars_Glinley)\ **Post date:** [October 24, 2024, 12:43am UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/4 "2024-10-24T00:43:23Z")
Well that’s sad. It’s pretty much the opposite of what Rocket Money is for. Did they not accomplish anything for you? ---
**Author:** ![Si\_Amigo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/si_amigo/32/2877_2.png) [@Si\_Amigo](https://boards.straightdope.com/u/Si_Amigo)\ **Post date:** [October 24, 2024, 10:37am UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/5 "2024-10-24T10:37:07Z")
Nope, they just tell me things I already know, like how I spent my money last week. The deals they find for reducing bills are readily available, and when they find one they will charge you a fee to negotiate a reduction. They do keep track of all my reoccurring accounts and when they are due. But I already have those in my calander and get notices about when auto payments are due and for how much. Still trying to cancel Paramont +. It seems to be logged in on another device that I no longer own and their website is not helpful at all. ---
**Author:** ![FairyChatMom](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/fairychatmom/32/21906_2.png) [@FairyChatMom](https://boards.straightdope.com/u/FairyChatMom)\ **Post date:** [October 24, 2024, 11:56am UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/6 "2024-10-24T11:56:30Z")
> [@Si\_Amigo](#): > > Still trying to cancel Paramont +. Can you just cancel the payment, then it’ll take care of itself? I don’t subscribe, so I don’t know how it works, so if this isn’t a solution… well, sorry. ---
**Author:** ![bump](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@bump](https://boards.straightdope.com/u/bump)\ **Post date:** [October 24, 2024, 1:38pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/7 "2024-10-24T13:38:05Z")
Closest I come is using Yahoo’s “unsubscribe” feature in their mail client. That way I don’t have to go track down how to unsubscribe to a lot of marketing emails that I end up getting. But it’s not an app, and it’s pretty trivial. > [@Thudlow\_Boink](#): > > This is only tangentially related, but a rule has recently been passed requiring businesses to make it easy for consumers to cancel subscriptions and memberships. And a group of (bastard) companies are already suing the FTC about it. [Telecom group sues to block FTC’s ‘click to cancel’ rule | Reuters](https://www.reuters.com/business/media-telecom/telecom-group-sues-block-ftcs-click-cancel-rule-2024-10-23/) ---
**Author:** ![Eyebrows\_0f\_Doom](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/eyebrows_0f_doom/32/3119_2.png) [@Eyebrows\_0f\_Doom](https://boards.straightdope.com/u/Eyebrows_0f_Doom)\ **Post date:** [October 24, 2024, 1:58pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/8 "2024-10-24T13:58:21Z")
> [@Si\_Amigo](#): > > Still trying to cancel Paramont +. It seems to be logged in on another device that I no longer own and their website is not helpful at all. Are you actually still being charged? Because I cancelled my Paramount+ over a year ago and yet somehow I can still watch it. I received the cancellation email, I am not being charged, and when I log into my account online it asks me to sign up but I can still log into the app and watch shows. 🤷 ---
**Author:** ![Si\_Amigo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/si_amigo/32/2877_2.png) [@Si\_Amigo](https://boards.straightdope.com/u/Si_Amigo)\ **Post date:** [October 24, 2024, 4:57pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/9 "2024-10-24T16:57:53Z")
I have not been able to watch on my main TV or on my phone. But I have been able to watch it my basement TV that is hooked up to a Roku box. Tried unsubsribing from there but no luck and also from the Roku account page. It will not recognize my email and password, and not let me reset my password. So today I was able to have PayPal stop making automatic payments to them, with the next one due tomorrow. I bet I’ll hear from them now. ---
**Author:** ![Czarcasm](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/czarcasm/32/4050_2.png) [@Czarcasm](https://boards.straightdope.com/u/Czarcasm)\ **Post date:** [October 24, 2024, 5:17pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/10 "2024-10-24T17:17:22Z")
What do these services cost? ---
**Author:** ![Pork\_Rind](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pork_rind/32/111_2.png) [@Pork\_Rind](https://boards.straightdope.com/u/Pork_Rind)\ **Post date:** [October 24, 2024, 8:43pm UTC](https://boards.straightdope.com/t/anyone-ever-use-a-service-cancellation-app-like-rocket-money-or-experian/1009113/11 "2024-10-24T20:43:47Z")
Rocket Money cancelled some things for me, but for the most part, the amount of info they needed to handle the cancellation was so much that once I’d pulled it together, the easy part was making the phone call myself. I don’t think that’s really their fault, because you don’t want randoms to be able to maliciously close things out, but it’s not as easy as it seemed initially. What Rocket Money did well for a while was to dig through my account history to identify all my subscriptions and surface them cleanly. I found several things I had just forgotten about. Where it seems to struggle now is correctly identifying certain payments. That’s a challenge because all it has to go by is the sometimes mystical transaction name and so there are some bogus subscriptions that aren’t. The other problem I have that’s not strictly with Rocket Money but is still a pain, is that it correctly identifies a couple recurring payment that are handled by a third-party payment processor but it can’t tell me what they payment was for. And I don’t remember either until AFTER the payment has processed.