# Anyone out there work at Target? Question about returns

**URL:** <https://boards.straightdope.com/t/anyone-out-there-work-at-target-question-about-returns/281788>\
**Category:** In My Humble Opinion\
**Created:** [December 27, 2004, 5:14pm UTC](https://boards.straightdope.com/t/anyone-out-there-work-at-target-question-about-returns/281788 "2004-12-27T17:14:20Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![Hampshire](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hampshire/32/4887_2.png) [@Hampshire](https://boards.straightdope.com/u/Hampshire)\
**Post date:** [December 28, 2004, 3:48pm UTC](https://boards.straightdope.com/t/anyone-out-there-work-at-target-question-about-returns/281788/21 "2004-12-28T15:48:17Z")

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You know, you can be a Target or Best Buy and clearly state your return policy on the receipt as “Opened software is **non-returnable.** Defective software will be exchanged for **identical** item only” and people will always come up with an excuse as to why you need to break the policy for them, why they are an exception to the rule, why you must do it for them or they will never shop there again.  
When I worked at BBY this was the policy. But we did make exceptions when we heard these sob stories. Result- literally boxes and boxes of returned software sitting in our warehouse. Multiply this times 500+ stores that can pretty much throw the stuff in the trash (vendors won’t take it back and it’s unsellable once opened (would you buy it?)) and you have a big problem.  
Solution- Tighten up on the **stated** return policy.

In my experience every time a store gives an inch and makes exceptions in their return policies, everyone and their brother takes advantage of it and ruins it for everyone.

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**Author:** ![35340](https://avatars.discourse-cdn.com/v4/letter/3/8baadc/32.png) [@35340](https://boards.straightdope.com/u/35340)\
**Post date:** [December 28, 2004, 4:03pm UTC](https://boards.straightdope.com/t/anyone-out-there-work-at-target-question-about-returns/281788/22 "2004-12-28T16:03:02Z")

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> [@cazzle](#):
>
> I’ve seen DVD-ROM drives here in Australia for under $40 American dollars. I presume you can buy them for a similar amount in the US Perhaps replacing the CD-ROM drive with a DVD-ROM drive might be an answer? Not only will all the CDs and DVDs work in it (making it useful for future games that might come out on DVD), but then the computer can also be used to watch DVD movies - and access the PC-Only features that come on some disks.

If the rest of the hardware can support it. That might be the catch. I could put a DVD’er on my G’s 333, but it wouldn’t work.

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