# Apple has only a 14 day return policy

**URL:** <https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [May 17, 2020, 3:33pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980 "2020-05-17T15:33:22Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [May 17, 2020, 3:33pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/1 "2020-05-17T15:33:22Z")

</div>

I guess it doesn’t matter since all their stuff is perfect right. How could worm food Jobs make something bad? After all he was better than Jesus, Buddha, and Mohammed combined. In fact Jobs was so smart he did not even need doctors to treat his cancer. Guess he bet wrong on that.

---

<div class="post-metadata">

**Author:** ![The\_Vorlon](https://avatars.discourse-cdn.com/v4/letter/t/d07c76/32.png) [@The\_Vorlon](https://boards.straightdope.com/u/The_Vorlon)\
**Post date:** [May 17, 2020, 4:59pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/2 "2020-05-17T16:59:00Z")

</div>

By day 14, the conversion to a (i)Pod person is complete…

---

<div class="post-metadata">

**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [May 17, 2020, 5:13pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/3 "2020-05-17T17:13:37Z")

</div>

Most places have 30 day, some are 60 days. REI has 1 year.

---

<div class="post-metadata">

**Author:** ![Anamorphic](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/anamorphic/32/3057_2.png) [@Anamorphic](https://boards.straightdope.com/u/Anamorphic)\
**Post date:** [May 17, 2020, 6:27pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/4 "2020-05-17T18:27:19Z")

</div>

> [@Bijou\_Drains](#):
>
> Most places have 30 day, some are 60 days. REI has 1 year.

Some places (like WalMart and Best Buy) that have a 30 day return policy on most items actually have a 15 day return policy on computers. Of course, a more generous return policy would be nicer, but Apple’s isn’t as out-of-touch with the rest of the industry as you seem to be implying.

---

<div class="post-metadata">

**Author:** ![squeegee](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/squeegee/32/14537_2.png) [@squeegee](https://boards.straightdope.com/u/squeegee)\
**Post date:** [May 17, 2020, 6:46pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/5 "2020-05-17T18:46:10Z")

</div>

I’ve returned an Apple laptop after _forty_ days. I didn’t expect the store to take it back, but they did. I mean, I was clearly going to buy a better laptop immediately from them, so they had incentive, but still. Apple Los Gatos, good store.

---

<div class="post-metadata">

**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [May 17, 2020, 6:46pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/6 "2020-05-17T18:46:29Z")

</div>

Amazon has 30 days for everything as far as I know including computers. Dell and Lenovo are also 30 days.

---

<div class="post-metadata">

**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [May 18, 2020, 1:25pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/7 "2020-05-18T13:25:42Z")

</div>

BTW saying the policy is the same as WalMart and BestBuy is not a positive thing.

---

<div class="post-metadata">

**Author:** ![beowulff](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/beowulff/32/542_2.png) [@beowulff](https://boards.straightdope.com/u/beowulff)\
**Post date:** [May 18, 2020, 1:51pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/8 "2020-05-18T13:51:26Z")

</div>

Does anyone really care about this?

---

<div class="post-metadata">

**Author:** ![kayaker](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kayaker/32/441_2.png) [@kayaker](https://boards.straightdope.com/u/kayaker)\
**Post date:** [May 18, 2020, 1:52pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/9 "2020-05-18T13:52:38Z")

</div>

> [@squeegee](#):
>
> I’ve returned an Apple laptop after _forty_ days. I didn’t expect the store to take it back, but they did. I mean, I was clearly going to buy a better laptop immediately from them, so they had incentive, but still. Apple Los Gatos, good store.

I’ve walked into an Apple store three different times, each time _expecting_ to be disappointed. All three interactions were exceptionally positive. Apple rocks.

---

<div class="post-metadata">

**Author:** ![Bear\_Nenno](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bear_nenno/32/3358_2.png) [@Bear\_Nenno](https://boards.straightdope.com/u/Bear_Nenno)\
**Post date:** [May 18, 2020, 2:02pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/10 "2020-05-18T14:02:33Z")

</div>

> [@Bijou\_Drains](#):
>
> Amazon has 30 days for everything as far as I know including computers. Dell and Lenovo are also 30 days.

So just buy your iPad from Amazon?

---

<div class="post-metadata">

**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [May 28, 2020, 7:37pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/11 "2020-05-28T19:37:00Z")

</div>

they refunded my money in 2 days after they got the phone. I give them props for that.

As compared to ticketbastard who says I have to wait at least 30 days for a refund of NHL tickets and concert tickets.

---

<div class="post-metadata">

**Author:** ![I\_Love\_Me\_Vol.I](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/i_love_me_vol.i/32/521_2.png) [@I\_Love\_Me\_Vol.I](https://boards.straightdope.com/u/I_Love_Me_Vol.I)\
**Post date:** [May 29, 2020, 10:38am UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/12 "2020-05-29T10:38:19Z")

</div>

> [@Bijou\_Drains](#):
>
> How could worm food Jobs make something bad?

Stay classy, dood.

---

<div class="post-metadata">

**Author:** ![LH75](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lh75/32/4438_2.png) [@LH75](https://boards.straightdope.com/u/LH75)\
**Post date:** [May 29, 2020, 11:27am UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/13 "2020-05-29T11:27:06Z")

</div>

Our Apple store closed up tight when the health department closed the bars and restaurants. The restaurants are slowly opening, and the bars will start opening on Monday. One could only hope that retail will come back eventually

---

<div class="post-metadata">

**Author:** ![FairyChatMom](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/fairychatmom/32/21906_2.png) [@FairyChatMom](https://boards.straightdope.com/u/FairyChatMom)\
**Post date:** [May 29, 2020, 12:10pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/14 "2020-05-29T12:10:58Z")

</div>

I’m constantly amazed at what seem to be ridiculously generous return policies some places have, especially when it’s a case of “I changed my mind, but I don’t have my receipt” as opposed to “This item broke after only 3 weeks.” The whole mindset of bending over backwards to please customers seems to promote abuse, which costs everyone in the end.

I don’t pretend to be typical, but I’m pretty sure if I hated my phone, I’d have figured it out within a few days. But what do I know - I have no business education or experience with customer service or marketing or retail or any of that.

---

<div class="post-metadata">

**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [May 29, 2020, 6:14pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/15 "2020-05-29T18:14:08Z")

</div>

this phone was returned because it would not work on Boost mobile.

For a long time REI had a lifetime return policy no questions asked and it was abused so now it’s a year. Since Amazon has 30 days a lot of places have matched that but not Apple.

---

<div class="post-metadata">

**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\
**Post date:** [May 29, 2020, 6:21pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/16 "2020-05-29T18:21:23Z")

</div>

The OP reads like a rant. I was surprised to see that this wasn’t in the BBQ Pit.

Serious question, out of curiosity: What’s the problem with a 14-day return policy? What’s the justification for it being longer than that?

---

<div class="post-metadata">

**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [May 29, 2020, 7:34pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/17 "2020-05-29T19:34:09Z")

</div>

Many places have 30 days including major PC companies like Lenovo. Since Apple thinks their crap don’t stink not surprised they only have 14 days.

---

<div class="post-metadata">

**Author:** ![hajario](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hajario/32/171_2.png) [@hajario](https://boards.straightdope.com/u/hajario)\
**Post date:** [May 29, 2020, 7:42pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/18 "2020-05-29T19:42:34Z")

</div>

Then don’t buy Apple products.

---

<div class="post-metadata">

**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\
**Post date:** [May 29, 2020, 7:45pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/19 "2020-05-29T19:45:24Z")

</div>

> [@Bijou\_Drains](#):
>
> Many places have 30 days including major PC companies like Lenovo. Since Apple thinks their crap don’t stink not surprised they only have 14 days.

But that doesn’t answer my question of why 14 days isn’t enough.

---

<div class="post-metadata">

**Author:** ![Turek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/turek/32/18782_2.png) [@Turek](https://boards.straightdope.com/u/Turek)\
**Post date:** [May 29, 2020, 8:14pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/20 "2020-05-29T20:14:13Z")

</div>

> [@Bijou\_Drains](#):
>
> Many places have 30 days including major PC companies like Lenovo. Since Apple thinks their crap don’t stink not surprised they only have 14 days.

It’s a good thing nobody is forcing you to buy their products.

[Next page](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980.md?page=2)
