# Apple has only a 14 day return policy

**URL:** <https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [May 17, 2020, 3:33pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980 "2020-05-17T15:33:22Z")\
**Posts on this page:** 7\
**Page:** 2

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**Author:** ![OldGuy](https://avatars.discourse-cdn.com/v4/letter/o/3bc359/32.png) [@OldGuy](https://boards.straightdope.com/u/OldGuy)\
**Post date:** [May 29, 2020, 8:31pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/21 "2020-05-29T20:31:38Z")

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> [@Thudlow\_Boink](#):
>
> But that doesn’t answer my question of why 14 days isn’t enough.

Would you use every portion of hard disk memory in 14 days? What if a third of it wsa bad sectors?

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**Author:** ![Thudlow\_Boink](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thudlow_boink/32/320_2.png) [@Thudlow\_Boink](https://boards.straightdope.com/u/Thudlow_Boink)\
**Post date:** [May 29, 2020, 8:36pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/22 "2020-05-29T20:36:00Z")

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> [@OldGuy](#):
>
> Would you use every portion of hard disk memory in 14 days? What if a third of it wsa bad sectors?

I thought a return policy was different from a warranty. Can you return it after 14 days if it turns out to be defective?

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**Author:** ![hajario](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hajario/32/171_2.png) [@hajario](https://boards.straightdope.com/u/hajario)\
**Post date:** [May 29, 2020, 8:49pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/23 "2020-05-29T20:49:50Z")

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> [@OldGuy](#):
>
> Would you use every portion of hard disk memory in 14 days? What if a third of it wsa bad sectors?

Would increasing it another 15 days help with that scenario?

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**Author:** ![Bijou\_Drains](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bijou_drains/32/2814_2.png) [@Bijou\_Drains](https://boards.straightdope.com/u/Bijou_Drains)\
**Post date:** [May 29, 2020, 10:09pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/24 "2020-05-29T22:09:39Z")

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I don’t buy Apple but my son wanted an iPhone so I made him happy.

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**Author:** ![hajario](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hajario/32/171_2.png) [@hajario](https://boards.straightdope.com/u/hajario)\
**Post date:** [May 29, 2020, 10:37pm UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/25 "2020-05-29T22:37:01Z")

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> [@Bijou\_Drains](#):
>
> I don’t buy Apple but my son wanted an iPhone so I made him happy.

Did he end up hating it between Day 15 and 30?

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**Author:** ![beowulff](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/beowulff/32/542_2.png) [@beowulff](https://boards.straightdope.com/u/beowulff)\
**Post date:** [May 30, 2020, 12:05am UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/26 "2020-05-30T00:05:12Z")

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> [@OldGuy](#):
>
> Would you use every portion of hard disk memory in 14 days? What if a third of it wsa bad sectors?

You are confused.  
Apple has a 1-year warranty one defective components.  
That’s unrelated to their 14-day “I don’t like the color, so I’m going to return it and get my money back” policy.

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**Author:** ![GMANCANADA](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/gmancanada/32/2837_2.png) [@GMANCANADA](https://boards.straightdope.com/u/GMANCANADA)\
**Post date:** [May 31, 2020, 2:12am UTC](https://boards.straightdope.com/t/apple-has-only-a-14-day-return-policy/853980/27 "2020-05-31T02:12:19Z")

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**@Bijou Drains**  
As is **Beowulf** and others, I’m also confused by your outrage.

The policy you’re railing over is for a _used_ product someone just arbitrarily decided they didn’t want, this isn’t a defective product. That seems very reasonable. If it’s a gift, you should know within 14 days of the purchase if the colour or specs were not right or if the gift was not wanted. If it’s not a gift why did you buy it and why would you wait 14 days to return it?

I bought my wife headphones at the Apple Store last year and when they told about the policy I made sure I purchased them a week before her birthday and then told her we had 7 days to return them if they weren’t exactly what she wanted. No biggie, no reason for outrage.

Defective is for 1 year or if you get AppleCare (which I recommend) there is two years full replacement for _any reason_, plus unlimited Apple care phone support for 2 years (and they are truly saints in this regard.)

My daughter dropped her 20 month iPhone on the road while running across the street and it was crushed flat by a car. Apple store: “No worries, here’s a brand new one. Give us 30 minutes to salvage your old data and port it over for you.” No charge.

As other have said, my dealings with Apple have by and large be fabulous.

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