# Are Acer Laptops any good? **URL:** \ **Category:** In My Humble Opinion\ **Created:** [October 30, 2004, 5:45am UTC](https://boards.straightdope.com/t/are-acer-laptops-any-good/271990 "2004-10-30T05:45:24Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![hightechburrito](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@hightechburrito](https://boards.straightdope.com/u/hightechburrito)\ **Post date:** [October 30, 2004, 5:45am UTC](https://boards.straightdope.com/t/are-acer-laptops-any-good/271990/1 "2004-10-30T05:45:24Z")
After being told that they actually make laptops for a few of the bigger names, I have been looking at Acer laptops, specifically this one: > **[Newegg – Shopping Upgraded](https://www.newegg.com/)** > > Newegg offers customers an awesome experience shopping for computers, hardware, electronics, networking solutions, and more. Upgrade your shopping experience today! Does anyone have any experiences with Acer laptops? Are they any better or worse than a similarly priced Dell or HP? ---
**Author:** ![CowPatty](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@CowPatty](https://boards.straightdope.com/u/CowPatty)\ **Post date:** [October 30, 2004, 3:02pm UTC](https://boards.straightdope.com/t/are-acer-laptops-any-good/271990/2 "2004-10-30T15:02:51Z")
I’ve owned two Acer laptops and an Acer desktop as well. I was pleased with all three of them. The display on my first Acer laptop failed after nearly a year. I called the company and they arranged for UPS to pick it up the next day, supplying a special shipping carton specifically made for notebook computers. Acer quickly replaced the viewing screen and I had the unit back and as good as new at no charge in about five days. I was so pleased with their customer service that I purchased a second Acer laptop which turned out to be my all-time favorite computer. Unfortunately I accidentally spilled a bit of water on the keyboard and killed it. When I called the company they told me that replacing the keyboard would probably fix the problem but they’d rather not handle that repair themselves. I was puzzled at their attitude and asked if they would replace the keyboard if I returned the unit to them. They said they would do that but the charge would be $500. :eek: They encouraged me to order a replacement keyboard from them instead and either install it myself or get someone local to do it for me. That’s what I opted to do. They charged $34 for the replacement keyboard which was fine with me. I almost choked when they charged $52 shipping on that part, though. (A local technician did the work for me for $36, so even with the inflated shipping charge the repair cost me much less then the $500 Acer wanted for the job.) After that experience I decided I didn’t want to deal with them again and purchased a Dell laptop. It’s been a real pain in multiple ways though so I’m pondering going back to Acer in spite of the keyboard replacement problem. I consider my three Acer computers to be the best I’ve ever owned. YMMV, of course. ---
**Author:** ![MrFantsyPants](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@MrFantsyPants](https://boards.straightdope.com/u/MrFantsyPants)\ **Post date:** [October 30, 2004, 5:50pm UTC](https://boards.straightdope.com/t/are-acer-laptops-any-good/271990/3 "2004-10-30T17:50:16Z")
We owned an Acer laptop a couple of years ago. I don’t remember the details, just that I would not buy another one. Cheap components and poor design, I think, were my biggest complaints. ---
**Author:** ![hightechburrito](https://avatars.discourse-cdn.com/v4/letter/h/f6c823/32.png) [@hightechburrito](https://boards.straightdope.com/u/hightechburrito)\ **Post date:** [October 31, 2004, 3:49am UTC](https://boards.straightdope.com/t/are-acer-laptops-any-good/271990/4 "2004-10-31T03:49:37Z")
> [@MrFantsyPants](#): > > We owned an Acer laptop a couple of years ago. I don’t remember the details, just that I would not buy another one. Cheap components and poor design, I think, were my biggest complaints. I’ve heard the same opinion about pretty much every laptop maker but IBM. Could anyone be more specific?