# Are you still getting any calls from Rachel at "Cardholder Services"

**URL:** <https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385>\
**Category:** In My Humble Opinion\
**Created:** [November 8, 2012, 6:34pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385 "2012-11-08T18:34:11Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Fear\_Itself](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/fear_itself/32/19637_2.png) [@Fear\_Itself](https://boards.straightdope.com/u/Fear_Itself)\
**Post date:** [November 8, 2012, 6:34pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/1 "2012-11-08T18:34:11Z")

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[FTC Hangs Up On “Rachel From Cardholder Services”](http://ftc.gov/opa/2012/11/robocalls.shtm)

> [@](#):
>
> The Federal Trade Commission escalated its campaign against illegal, unwanted robocalls announcing that it pulled the plug on five companies based in Arizona and Florida allegedly responsible for millions of illegal pre-recorded calls from “Rachel” and others from “Cardholder Services.” State partners in Arizona, Arkansas, and Florida also took legal action against similar companies.
> 
> Just two weeks after the FTC held a summit in Washington, DC, to examine the robocall problem, federal courts granted the agency’s request to temporarily halt five robocall operations that allegedly deceived consumers into paying hundreds or thousands of dollars by making phony claims that they could reduce credit card interest rates in return for an upfront fee.
> 
> “At the FTC, Rachel from Cardholder Services is public enemy number one,” said FTC Chairman Jon Leibowitz. “We’re cracking down on illegal robocalls by bringing law enforcement actions and pursuing technical solutions to the problem.”

We’ll see how effective this bust is. Post here if you get any more calls of this type.

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**Author:** ![Little\_Nemo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/little_nemo/32/3120_2.png) [@Little\_Nemo](https://boards.straightdope.com/u/Little_Nemo)\
**Post date:** [November 8, 2012, 7:20pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/2 "2012-11-08T19:20:16Z")

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Yes, as recently as yesterday.

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**Author:** ![aceplace57](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aceplace57/32/3500_2.png) [@aceplace57](https://boards.straightdope.com/u/aceplace57)\
**Post date:** [November 8, 2012, 7:30pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/3 "2012-11-08T19:30:29Z")

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Rachel has been replaced by The FBI reports that… calls. Gotten 4 in just the past week alone.

I usually hang up by the 3rd word.

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**Author:** ![Fear\_Itself](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/fear_itself/32/19637_2.png) [@Fear\_Itself](https://boards.straightdope.com/u/Fear_Itself)\
**Post date:** [November 8, 2012, 7:32pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/4 "2012-11-08T19:32:57Z")

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> [@aceplace57](#):
>
> Rachel has been replaced by The FBI reports that… calls..

Haven’t gotten that one yet. What’s the pitch?

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**Author:** ![Lynn\_Bodoni](https://avatars.discourse-cdn.com/v4/letter/l/e47c2d/32.png) [@Lynn\_Bodoni](https://boards.straightdope.com/u/Lynn_Bodoni)\
**Post date:** [November 8, 2012, 7:35pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/5 "2012-11-08T19:35:45Z")

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I answered yes, but it’s actually Heather who has been calling me lately.

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**Author:** ![Fear\_Itself](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/fear_itself/32/19637_2.png) [@Fear\_Itself](https://boards.straightdope.com/u/Fear_Itself)\
**Post date:** [November 8, 2012, 7:39pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/6 "2012-11-08T19:39:16Z")

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Yeah, Heather is Rachel’s sluttier friend.

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**Author:** ![Musicat](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/musicat/32/20189_2.png) [@Musicat](https://boards.straightdope.com/u/Musicat)\
**Post date:** [November 8, 2012, 7:43pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/7 "2012-11-08T19:43:36Z")

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> [@Fear\_Itself](#):
>
> Yeah, Heather is Rachel’s sluttier friend.

I’d do her.

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**Author:** ![aceplace57](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/aceplace57/32/3500_2.png) [@aceplace57](https://boards.straightdope.com/u/aceplace57)\
**Post date:** [November 8, 2012, 7:53pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/8 "2012-11-08T19:53:00Z")

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How many of you got suckered by the first cardholder call? I thought my Debit card had been compromised. I stayed on hold a couple minutes before hanging up. Then called my Bank.

After that I hung up on Rachel and her friends.

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**Author:** ![running\_coach](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/running_coach/32/15836_2.png) [@running\_coach](https://boards.straightdope.com/u/running_coach)\
**Post date:** [November 8, 2012, 7:55pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/9 "2012-11-08T19:55:22Z")

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> [@Fear\_Itself](#):
>
> Yeah, Heather is Rachel’s sluttier friend.

> [@Musicat](#):
>
> I’d do her.

I hear she takes plastic.

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**Author:** ![Rhiannon8404](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rhiannon8404/32/17929_2.png) [@Rhiannon8404](https://boards.straightdope.com/u/Rhiannon8404)\
**Post date:** [November 8, 2012, 7:57pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/10 "2012-11-08T19:57:05Z")

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I don’t think I have ever receive this type of call.

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<div class="post-metadata">

**Author:** ![Musicat](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/musicat/32/20189_2.png) [@Musicat](https://boards.straightdope.com/u/Musicat)\
**Post date:** [November 8, 2012, 7:58pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/11 "2012-11-08T19:58:14Z")

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> [@runner pat](#):
>
> I hear she takes plastic.

I hear she takes on all comers.

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**Author:** ![simster](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/simster/32/1047_2.png) [@simster](https://boards.straightdope.com/u/simster)\
**Post date:** [November 8, 2012, 8:06pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/12 "2012-11-08T20:06:12Z")

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as late as this AM - I have about 20 of thier numbers on my blocked list - they always find another

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**Author:** ![Kimballkid](https://avatars.discourse-cdn.com/v4/letter/k/b5a626/32.png) [@Kimballkid](https://boards.straightdope.com/u/Kimballkid)\
**Post date:** [November 8, 2012, 8:27pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/13 "2012-11-08T20:27:41Z")

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Haven’t received one from Rachel lately. Now I’m getting bombarded by calls that say “Wait for a message from CBE Group” which appears to be some form of debt collection agency. The biggest problem is that it’s on my cell phone which is a number hardly give out. I don’t know how they got a hold of it.

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**Author:** ![drewtwo99](https://avatars.discourse-cdn.com/v4/letter/d/d07c76/32.png) [@drewtwo99](https://boards.straightdope.com/u/drewtwo99)\
**Post date:** [November 8, 2012, 8:48pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/14 "2012-11-08T20:48:18Z")

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I can’t say I ever got any calls from her or her company, but I did get a few from some guy who had a very important message for me, from a company that sounded a lot like “IRS.”

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**Author:** ![pulykamell](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pulykamell/32/3166_2.png) [@pulykamell](https://boards.straightdope.com/u/pulykamell)\
**Post date:** [November 8, 2012, 8:53pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/15 "2012-11-08T20:53:52Z")

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I definitely have gotten one of these within the last week or so. It’s always been Rachel, and I’ve gotten at least 20 calls from them in the last year.

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**Author:** ![ftg](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ftg/32/2801_2.png) [@ftg](https://boards.straightdope.com/u/ftg)\
**Post date:** [November 8, 2012, 10:53pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/16 "2012-11-08T22:53:37Z")

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> [@Kimballkid](#):
>
> Haven’t received one from Rachel lately. Now I’m getting bombarded by calls that say “Wait for a message from CBE Group” which appears to be some form of debt collection agency. The biggest problem is that it’s on my cell phone which is a number hardly give out. I don’t know how they got a hold of it.

They probably are robodialing. They don’t “have” your number. They are just dialing every number is a block and make all sorts of threats.

OTOH, you wouldn’t believe how “helpful” people are when some stranger calls and asks them to give out someone else’s phone number for vague reasons.

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**Author:** ![Kent\_Clark](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kent_clark/32/105_2.png) [@Kent\_Clark](https://boards.straightdope.com/u/Kent_Clark)\
**Post date:** [November 8, 2012, 11:05pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/17 "2012-11-08T23:05:41Z")

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Got a call from Rachel a few days ago. Got a call just yesterday telling me the FBI reports that every three seconds a home is robbed. Waiting for Rachel to offer me a home security system along with lower interest rates.

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**Author:** ![Unauthorized\_Cinnamon](https://avatars.discourse-cdn.com/v4/letter/u/bc8723/32.png) [@Unauthorized\_Cinnamon](https://boards.straightdope.com/u/Unauthorized_Cinnamon)\
**Post date:** [November 8, 2012, 11:54pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/18 "2012-11-08T23:54:18Z")

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I seem to recall a bunch of calls with the ID “Cardholder Svcs” or something, but 99% of the time I don’t answer unless I know the person calling, so I never got to hear Rachel’s dulcet tones. Nice to see the feds cracking down.

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**Author:** ![mnemosyne](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@mnemosyne](https://boards.straightdope.com/u/mnemosyne)\
**Post date:** [November 8, 2012, 11:57pm UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/19 "2012-11-08T23:57:21Z")

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I haven’t in a while. I think it may have been “Lisa”, though. Perhaps she’s Rachel’s Canadian cousin?

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**Author:** ![PunditLisa](https://avatars.discourse-cdn.com/v4/letter/p/4af34b/32.png) [@PunditLisa](https://boards.straightdope.com/u/PunditLisa)\
**Post date:** [November 9, 2012, 12:21am UTC](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385/20 "2012-11-09T00:21:35Z")

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I got a call just yesterday from who I assume is Rachel. She told me that she had an important message regarding my credit card account. She told me that I needed to call another number immediately to discuss how I could pay lower interest on my credit card debt.

I have no credit card debt. But I assume that this is the calls you’re referring to.

[Next page](https://boards.straightdope.com/t/are-you-still-getting-any-calls-from-rachel-at-cardholder-services/640385.md?page=2)
