The fact I live out in the ‘boonies’ and the closest 911 call taker is in the next county and 15 miles East of my place.
My phone line comes out of the county East of the line and ends with my home phone.
I live 1/2 mile West of the county line. The 911 call taker for the county I live in is over 55 miles southwest of my place.
To call any where in my ‘home’ county is a long distance call
I called 911 because my son was having breathing problems connected to a life long heart condition. It is the first and only ‘emergency’ we have had concerning his heart condition .
When I told the 911 ‘call taker’ ‘where’ I live she tells me I need to call the 911 in my county, I told her that because of the phone exchange ends with my number I couldn’t call ‘911’ anywhere else. I ask her for a number in my county she gives me the police departments dispatchers number 55 miles away ,I call them.
I tell them my story , ‘where I am’, ‘what I need’ and they tell me I need to call the 911 ,
Because my phone line comes from the next county dialing 911 goes to the 'next county '.
But because my physical address is in the county I pay taxes in ,I’m told I’m calling the wrong number when I hit the numbers 911 on my telephone hand set. ,
What finally happened was I told the people at the other end of both numbers to forget their ‘BS’ ,hung up the phone ,loaded my son up and transported him myself to the hospital 98 miles North of my home .
My son was lucky I didn’t wait any longer than trying 2 times to each number trying to get some help .
He really needed medical attention and oxygen
lot sooner then he got it that night.
I hope I have explained the situation clear enough so no one is confoundedly confused,
My question is this , is there anything I can do ‘before’ the next ’ emergency’ happens to get this straightened out? All I get from either county ‘the run a round’, " this office don’t Handel questions on that subject" here try this number", 'pass the buck style. ’
I understand that by living ‘way out here in the boonies’ I can not expect the same response times as someone 'living next door to the call takers desk. ’