Bad tippers.

The BBQ Pit
701

NO, you don’t understand. Let’s say he’s on the other side of the restaurant where the soda station is. The Red Lobster waiter filled a glass with dr. pepper and ice along with my husband’s refill of diet coke. He came to the table with both. My husband wanted his, I wanted coke instead. That meant MUCH LONGER than just 10 seconds to GO ALL THE WAY BACK TO THE SODA STATION, DUMP THE GLASS OUT AS WELL AS PUT IT IN THE AREA WHERE DIRTY DISHES GO, GET A NEW GLASS TO FILL WITH ICE & COKE, and then walk all the way back to give that to me. I ASSURE YOU, that was NOT JUST 10 seconds. It may have taken him 10 seconds to fill the glass unwanted refill, but I am talking about MORE than just that. We are talking about dumping the old one out and putting that glass in the dirty bin. We are talking about coming from around some tables which in his section was probably closer than the soda station if you think about it logically, so he walked FURTHER to get that unwanted refill, because he was probably in his section, not even near the soda station. Meaning, he probably was closer to us if he would have asked us than the trip he made from the soda station. He didn’t even APOLOGIZE for wasting my time. That’s RUDE! What about having to go BACK to the soda station just to get the refill again? Talk about wasting time here.

WHERE do you get it would only take 10 seconds from? I have waited for refills from servers sometimes 5 minutes or more at times. Sometimes the syrup is out, sometimes they end up delivering hot food and even sometimes they are rude to buss a table before getting the refill even.

What’s negligible, would be while they were in the kitchen to grab the free bread while they would already be delivering our soft drinks, THAT is negligible. That would be like 2-3 seconds worth.

If he would have came to our table first to ASK us first, he wouldn’t have wasted time filling a glass and making EXTRA TRIPS BACK AND FORTH for nothing wasting OUR TIME as well as OTHER CUSTOMER’S TIME!

Think about it logically. Let’s say your server brings you a refill that you want something else. So think about that the server wasted his or her time fixing that glass for you. Also, think of the wasted time bringing it to your table for nothing. Think about that they would have been closer to your table if they would have asked you first while they were in their own section instead of going all the way to the soda station. Sometimes, we have been seated right next to a soda stations at restaurants, which sometimes didn’t get the refills in less than a minute or 2, more like 3-5 minutes. My point is, it’s more time than your 10 second guess, because it took 10 seconds to fill the first unwanted glass. what about the extra trips, dumping the drink out, putting the dirty dish away due to they have drink residue in the glass, and take 10 seconds to fill a new glass.

If they go right away and do it without any interruptions such as food is ready or the syrup is out, maybe they could have my coke in a minute or so, maybe depending on how far they are from the soda station. NO WAY IS IT JUST 10 SECONDS! WHY do you not think about things logically?

702

The point is though, since it DID and DOES happen, WHY RISK doing something for nothing?

WHY treat everyone the same even though it didn’t happen often? WHY? WHY not go on that it CAN happen and make sure you ALWAYS get things RIGHT BY ASKING IF CUSTOMERS WANT REFILLS WITHOUT ASKING?

It doesn’t matter what MOST people think, because we are ALL DIFFERENT, so that is meaningless.

What makes you think you have a “RIGHT” to ORDER for something without their consent?

703

Do you have to warm up for this, or does it come naturally? I mean, do you sit down in front of your computer and start out with a conversation with the wall, and then gently ease into some Emily Litella, and after that you can really let it start to flow, then before you know it, YES! Now I am COMPLETELY —DISCONNECTED—from “REALITY”, and log on? Or what?

704

Please.

Stop digging.

Bill

705

Actually, YES IT IS! On a typical menu, the drinks are listed under a category of “FREE REFILLABLE DRINKS” that you can pick and choose from. Soft drinks are named normally “FOUNTAIN DRINKS” as their category. So YES, it’s a refill and NO, for the bunches of times in my entire lifetime I have changed, I have NEVER ONCE been charged, because it’s swithing flavors of the refillable drinks. Unless it’s a different price, there definately shouldn’t be any charging involved. It shouldn’t matter if I get coke, then dr. pepper, and then sprite, because they are ALL in that CATEGORY of “REFILLABLE DRINKS”, so by LAW, they COULDN’T charge you. They have it on their menu you can do that by listing it that way in a category of drinks.

Because they could have came to my table during that time they wasted going to the soda station for NOTHING, then coming back to our table from the soda station which they could have been closer to our table if they would have choosen to ask us first. They wasted time filling a glass with dr. pepper and ice. Then, they wasted time having to DUMP OUT the glass and put it in the dirty dishes area. They had to come all the way back to our table again with the new glass.

If a server asks first, they get our orders. They get our refills and bring them. That means one trip to our table to ask, one trip to get the drinks, and one trip to bring them back.

If the server doesn’t ask first, they make trips back and forth for nothing as well as fill a glass with the soft drink. They have to dump the soft drink out. They have to put the dirty glass up. Do you understand why it wastes time now?

HOW can you NOT SEE that doing a task for nothing is not wasting any time? Do you not have any common sense or what?

YOU NEVER ASSUME when you serve. WHO gave YOU the RIGHT to DO THE ORDERING? That’s ONLY the CUSTOMER’S JOB! The server should be asking if the customers want automatic refills without asking so that way they would know to do that for those people that want it. The customer can also tell their server they want that instead of not being proactive about what kind of service they desire.

You NEVER go by MOST people. YOU ALWAYS go by EVERYONE IS A DIFFERENT PERSON AND LIKES DIFFERENT THINGS! THAT IS HOW EVERY SERVER SHOULD SERVE, because otherwise, there are times where it makes PROBLEMS that make the server do things for NOTHING and WASTE TIME, not only for the current customers, but my waiter at Red Lobster that did that COULD have been at SOMEONE ELSE’S TABLE INSTEAD THAT MUCH FASTER instead of WASTING HIS TIME FILLING A GLASS and making EXTRA TRIPS FOR NOTHING FOR SOMETHING THAT WASN’T WANTED!

If I were as server, I would treat every as DIFFERENT and ASK if the customer would like refills without being asked, because I am NOT the ONLY PERSON that has admitted to switching or not wanting refills. I would NEVER OVERSTEP and risk doing something for nothing. That’s STUPID to take that risk.

706

No, if I don’t want them, I leave them. I don’t bitch for the free bread either. I get mad about the refills without letting me order or them asking me. If they bring a mint, no time is wasted except for possibly a second or 2 which is negligible since they come with the check anyways.

707

Can you direct me to the LAW that covers this issue?

708

Forgetting a refill IS NEGLECT! Depending on HOW LONG you wait. If I am waiting 20 minutes to get a refill, NO WAY would I tip! That’s NEGLECT and IGNORING YOUR CUSTOMER!

We have had perfect service at times until the bill arrived with an OVERCHARGE on it. Sometimes service goes bad when the bill comes.

While I agree on how the server HANDLES the situation is the key to getting a decent tip, I for the most part(not all the way) disagree with “ANY” problems with food and it’s preparation.

Think about it logically. You ask let’s say for bbq sauce “ON THE SIDE” and “NONE” on your ribs. Your server(no one else) brings you your food. The ribs OBVIOUSLY are full of bbq sauce, basically dripping to where you would not want to eat that much let’s say as an example. Your server has EYES that could have noticed that BEFORE DELIVERING that to you. Your server also could have put in the order wrong to being with, which if they did that, that’s 2 mistakes then.

If I ask for a side of ranch with my fries when I order, then my server brings out my food, which the plate doesn’t have the ranch.

Those examples are 100% the SERVER’S FAULT for either not taking the effort in the first place to COMPARE THEIR WRITTEN ORDER TO THE FINAL RESULT OR PUT IN THE ORDER WRONG IN THE FIRST PLACE OR JUST SIMPLY OVERLOOKED THINGS WHEN VERIFYING. The more likely scenario is that they just brought out the food and didn’t verify it. Sometimes it’s them putting in the order wrong as well. It’s rare that they did verify the food and just missed it. Usually, they just bring out the food and they never once take their written order out to make sure it’s right, because that IS their job since the server is the person getting tipped here.

If another server brings out the food, condiments can always be brought out by the ORIGINAL SERVER that took the order and not trust that some other server that won’t be getting a tip for that table will even bother to CARE to READ the ticket(if the ticket has been put in correctly of course).

Things that wouldn’t be the server’s fault would be raw food if it’s not obvious or a steak cooked medium well instead of well done if the order was put in correctly, and just basically anything not obvious that the server could not see without having to touch the food to notice the mistake if THEY brought out the food. If another server brought out the food, if it’s not condiments, the server has to trust the rest of the food to them if they are too busy to run their own food.

I am just tired of the attitude that problems with food is the kitchen staff’s fault, because 9 times out of 10, the SERVER COULD HAVE CAUGHT THE ERROR IN THE KITCHEN OR THEY PUT IN THE ORDER WRONG TO BEGIN WITH! THAT’S THE HONEST TO GOD’S TRUTH! Even when another server runs the food, 99% of the time, this other server doesn’t compare the ticket to the food(if the ticket is correct of course) and that IS THE TRUTH! It’s not their tip on the line, so they don’t care. It sucks that restaurants don’t have a whole lot of teamwork I find.

709

The fact that something in WRITING states you can do something says it all. The MENU PROVES things about what you order and what you can get when you order something.

710

Also, just for the sake of curiosity, would you divulge your profession?

711

But they’re all FREE FOOD PRODUCTS which YOU DID not order. The ONLY PERSON WHOSE TIME IS BEING WASTED is 100% the server’s. If you don’t complain about the mints and bread, it’s 100% contradictory to COMPLAIN ABOUT REFILLS. You’re the only person I’ve ever heard of who HAS A 100% PROBLEM WITH THIS PRACTICE. I like it and so does 100% EVERYONE I KNOW. And restaurants have to 100% set their policies ACCORDING TO WHAT MOST NORMAL, SANE PEOPLE LIKE, not what some 100% crazy IDIOT LIKE YOU bitches about.

712

Surely you understand that this is not, in fact a LAW!! If my menu stated things exactly as you have stated and I charged you for a new order [sprite (your original order) vs coke (your new!! order)], and refused to remove the charge–which law would I be violating? What would my rap sheet read?

713

I’m wondering if we’re being “had” , y’all? :wink:

And no, irt ain’t me!

714

God, I hope so. :smiley:

And I’m sure you can show us a menu- any menu- which says IN WRITING that “free refills” means “free new drinks”?

715

Springs1, can I ask whether you typically enjoy dining out? How often do you end a meal thinking, “My server was 100 PERCENT ANNOYING and wasted MY time! What a MORON!”?

716

It’s all still less than a minute. How long do you really think it takes to pour out a glass of soda? And what about the times when the server is already AT the soda machine. That’s only one trip to the table (assuming, of course, that the table is like 99.9999% of the thousands of tables I have waited on, who prefer automatic refills). That’s ONE trip. I will take that chance rather than making 3 trips between the table and kitchen EVERY FUCKING TIME I have to make a refill.

717

If your not a troll, I’m sure you will make Headline News someday. So you have that going for you.

I think that Springs has given the entire online community a new poster type that could be called a Litella. I’m starting to believe that she is just a troll, but well…

[sub]Never mind.[/sub]

718

That’s because it’s NOT “YOUR” TIME, that’s why you DON’T CARE! I CARE about my time. When servers care about my time, I care much more about their tip than if they don’t.

You are so UNCARING it’s UNREAL! You only care about YOURSELF! What about the CUSTOMER? You should care about if you waste a minute of their time. What a selfish person you sound like.

That’s because you are TOO LAZY AND UNCARING to CARE! I’d rather NOT take my chance and OVERSTEP by ORDERING for someone else, because I wouldn’t have any RIGHT TO DO THAT! That’s NOT YOUR JOB TO DO THE ORDERING! The ordering is ONLY the job of the customer!

You sound REALLY LAZY and EXTREMELY UNCARING to say you’d rather take the chance. WHY treat all people like they are the same when they AREN’T? If they prefer it so much, WHY don’t ALL servers do it? WHY is it RARE for us to have had this happen? WHY MOST servers ASK or let US ASK them? If everyone liked things like that, don’t you think they’d be TRAINED and TOLD by their co-workers to SERVE like that? Don’t you think I would get that type of service ALL THE TIME if EVERYONE liked their service like that and NO ONE EVER DECLINED REFILLS OR SWITCHED DRINKS? I am just curious as to why if everyone wants this that it’s not STANDARD for ALL TIMES when servers serve? It’s standard when they greet you to for them to tell you their name and ask what you want to drink. WHY wouldn’t it be a standard rule to serve this way? WHY would servers come to ask if they felt like ALL customers want automatic refills without being asked or asking?

I just want to know WHY MOST of the time we DON’T get servers that order for us? I don’t just mean restaurants we frequent, even ones out of town or ones we never have gone to, they let US ASK or THEY ASK US if we want refills. I am just curious as to WHY ALL servers don’t do it if EVERYONE wanted service like that? If all servers felt they would increase their tips, wouldn’t ALL servers serve like that?

719

You’re totally fucking with us.

720

It’s NOT a “NEW DRINK”, it’s a “FOUNTAIN DRINK.” Get what I am saying?

http://www.redlobster.com/menus/beverage/

“Complimentary refills on Fountain Beverages, Coffee and Tea”
"Fountain Beverages

Coke®, Diet Coke®, Sprite®, Dr Pepper®, Minute Maid® Light™ Lemonade, Minute Maid® Raspberry Lemonade"

See, that’s the list you can pick from. Those are ALL “FOUNTAIN BEVERAGES”, so which flavor you choose is up to YOU. You can choose from the list of the fountain beverages. When you refill a glass, it means to FILL THE GLASS AGAIN, NOT HAVING TO DO WITH THE SAME EXACT LIQUID NECESSARILY! It CAN be, but it doesn’t have to be.

I fill a glass with dr. pepper, now I am filling it AGAIN with coke. When you fill a glass more than once, that’s called a “REFILL” whether or not it’s the same substance or not. So as long as it’s in the same category as free refillable drinks, you cannot be charged by law for it.

I fill a glass with dr. pepper, now I want a glass of milk, OF COURSE I will get charged. It’s still a “REFILL”, but NOT a “FREE” ONE, because milk is NOT a FREE REFILLABLE BEVERAGE! Do you understand that this example IS A REFILL? Filling a glass again is a REFILL. LOOK UP THE DEFINITION!