# Bank makes spectacular error, not in my favor

**URL:** <https://boards.straightdope.com/t/bank-makes-spectacular-error-not-in-my-favor/677848>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [January 4, 2014, 4:37am UTC](https://boards.straightdope.com/t/bank-makes-spectacular-error-not-in-my-favor/677848 "2014-01-04T04:37:42Z")\
**Posts on this page:** 2\
**Page:** 3

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**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\
**Post date:** [January 6, 2014, 3:35pm UTC](https://boards.straightdope.com/t/bank-makes-spectacular-error-not-in-my-favor/677848/41 "2014-01-06T15:35:37Z")

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> [@Bricker](#):
>
> Worth mentioning, perhaps, the story of [Patrick Combs](http://patrickcombs.com/95g/):

As I recall from that case, a graphic designer needed a picture of a check for a magazine ad/promo and didn’t think to take the routing and account number off the bottom.

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**Author:** ![carnut](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/carnut/32/3531_2.png) [@carnut](https://boards.straightdope.com/u/carnut)\
**Post date:** [January 9, 2014, 4:42am UTC](https://boards.straightdope.com/t/bank-makes-spectacular-error-not-in-my-favor/677848/42 "2014-01-09T04:42:02Z")

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> [@Antigen](#):
>
> The bank didn’t send you a notice in the mail? Or an email? That’s ridiculous and I’d call them and give them hell. I got a letter from my CU saying I only had a week left before my debit card would be cut off, and I should come into my branch or go online to get a new one. to be fair, the letter gave me _two_ weeks notice, but it sat on the counter a while because it looked like junk mail.

The bank is actually a credit union. When I called to ask about the card, they apologized that I had not received a phone call. When it happened, I gather that every employee pitched in to call members and somehow, my number was missed. Given this was also happening on Christmas Eve, there were other pressures involved that probably made it even harder for them to concentrate on all the phone numbers in front of them. I did receive a notice on my account.

They apologized handsomely. I have been banking with this CU for over 25 years and have no plans to change. They treat me much, much better than a bank does.

I now have the new card and am awaiting the PIN.

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